Jeenou Vang
Sep 11, 2024
I like
Super quick easy instruction online no problem, peacefully quite place
Recommended: Yes
Tony chevre
Mar 22, 2024
Got what I needed
Convenient , storage unit was clean, the staff was helpful, and it was easy excess to the unit
Recommended: Yes
Dawn M. Kirscher
Nov 01, 2021
I did it online
I applied on line the next day they called me. I moved in the next day. My codes were all sent to me
Recommended: Yes
Shaunna
Feb 14, 2021
Overall impressed
Clean facility. Nice staff. Easy access
Recommended: Yes
Geralyn Minke
Jan 17, 2021
Driveway was all icy; great difficulty / dangerous
Check in was good. Snow plow truck was there when i was and did not plow the
entry/exit well. I had great difficulty getting out of lot. Took 4 attempts the first time. I went and spoke to the manager about it when i came back the next day the lot was worse. It was pure ice from my car to the door to get into locker/ very dangerous, no salt or sand was put down and the exit was worse than the first day. My car almost hit the pole trying to drive away from entry pad. It took 3 attempts to punch in key pad, walk across solid slippery ice to get to my car and up the ice before the gate closed.
Recommended: No
J Fox
Sep 28, 2020
Quick
Quick, easy, inexpensive and secure.
Recommended: Yes
Ashley
Mar 17, 2020
Great Customer Service
The facility has a live in manager there which is nice and he definitely knows the answers to any question you could have (he was able to answer all of my questions w/out hesitation) plus he is very accommodating!!
Recommended: Yes
慄業湯慮
Mar 05, 2020
Great service !
- Clean
- Friendly
- affordable
Recommended: Yes
Roxanne
Dec 31, 2019
They we're friendly and happy to help
I just want to say thanks for all the help.
Recommended: Yes
Michael Whisler
Oct 22, 2019
Doors are dented and the 'sweep' is...
Doors are dented and the 'sweep' is totally shot. The 'hole' that the barrel lock goes in is hard to line up. On-site mgmt is good - very helpful. Too bad there's not contracts beyond month to month. Generally good - room to improve.
Recommended: Yes
Victoria Tran
Aug 28, 2019
I was told I can return the lock if I...
I was told I can return the lock if I have my own lock. After I sign up the next day I notice they give me the unit that force me to use your lock. Even the term and conditions say I can return the lock within 30 days. I ask to switch to the unit that I can use my lock. I see other renters use it. But your staff refuses to accept my request. I may have to look for different place. Thank you.
Recommended: Yes
Dan Gruber
Jun 26, 2019
Great Experience
Great Experience. Couldn't have been better
Recommended: Yes
Donald J
Apr 03, 2019
Julie was very helpful and patient
Julie was very helpful and patient. I showed up without needed paperwork and she was cordial as she helped me figure out what I needed to do. Gave me good tour of how to use facility.
Recommended: Yes
Edna Hill
Mar 15, 2019
Well maintained property.
Well maintained property.
Recommended: Yes
Stacy Davis
Dec 03, 2018
Great place and service.
Great place and service.
Recommended: Yes
Kathy Wheeler
Apr 04, 2018
I have had a very good experience so...
I have had a very good experience so far.
Recommended: Yes
Deb G.
Mar 01, 2018
I'm new to this storage facility
I'm new to this storage facility; chose it because of its location and secure setup. Really appreciate the everyday staff onsite and access to the facility.
Recommended: Yes
Adam Boatman
Sep 04, 2017
Had a great experience with public storage. Would use this place in the future if needed
Recommended: Yes
Marguerite Mader
Jul 21, 2017
as a first time customer
as a first time customer, I found your web site excellent. My experience with Staci at the storage location I chose, was excellent. She was respectful, knowledgeable, fully informed me of my choices, the contract, payment options and all I needed to know about my storage access and security.
Recommended: Yes
Repair King King
May 28, 2017
Great customer service keeps customers coming back! Thanks for you great service Dria!
Recommended: Yes
Lauren Cox
May 23, 2017
We are storage "virgins" and were very impressed. The $1 for the first month is true. The staff we dealt with were amazing. Their names were Tiffany and Mark. Thank you for a great first experience.
Recommended: Yes
Jen Rem
May 21, 2017
Dria was excellent at check in very nice and professional!! Location is clean and storage space was exactly what i needed!
Recommended: Yes
Janette Johnson
Mar 08, 2017
love this storage center
Mark, at Public Storage has the most respect, and customer service that I've seen in a long time. He was very helpful and curtious. The facility is well kept and the lighting is good in the evening.
Recommended: Yes
Lynn Goude
Sep 29, 2015
Public Storage is Wonderful
I was greeted with respect and kindness. They were very helpful in helping me find what I needed. I would highly recommend them to anyone.
Recommended: Yes
Erik S
Aug 04, 2015
Clean, secure, affordable storage.
I got a good deal, was in between moves and needed somewhere to store my stuff. I got a 10x24 temperature controlled unit for the 1$ first month promotion. Only need it for a month! Unit is clean, easy access, and secure. Only thing that kept me from giving 5 stars is the location I'm using only allows access from 6am to 9pm. 24hr access would be better.
Recommended: Yes
Dana Enstad
Feb 16, 2015
All my questions answered but.......
The staff (on the phone and in person) were very helpful. We were a little surprised about the insurance coverage required. Insurance coverage should be clearly stated on the website or mentioned when calling ahead to make a reservation. It wasn't until we were paying for our $1 for the first month plus $20 registration fee when they added in the mandatory insurance required for $11 more. The amount wasn't an issue but the way it was brought to my attention was. Again, other than that, the process went smoothly.
Recommended: Yes
Xao Xiong
Dec 16, 2014
friendly and satisfying
Customer service was great and information was accurate. Recommend to others in need of storage.
Recommended: Yes
Mary Bakewell
Nov 16, 2014
Snow removal
I was at the facility on Tuesday night after the snow fall last Monday, and I was not too pleased that the snow is not shoveled up close to the building by the doors or the key code keypad. I did not have boots on and I had to stand in 4 inches of snow. I also hand to walk through snow to take my things into the storage area. I would hope the one foot section that the snow plow can not get would be shoveled in the future. It was very slippery and I almost fell on the icy conditions. I will be stopping numerous times in the next two weeks and hope that the lot and area close to the doors by the building will be cleared of snow much better. Thank you for taking my concerns under advisement, Mary Bakewell
Recommended: Yes
Leo Kapsner
May 07, 2014
Friendly staff
The staff was good and the pricing is comparable to other storage units. The only downside are the hours limitations.
Recommended: Yes
Kathy Colberg
Feb 26, 2014
Great friendly service!
The lady at the desk was friendly, helpful, and explained everything. I did not feel rushed or pressured with any of it. Very polite and respectful. I would recommend this storage site to a friend. Thank You
Recommended: Yes
