Kay Spychalla and bob
Feb 27, 2024
Better than expected
Jim went above and beyond, showed us around made sure we understood everything
Recommended: Yes
Shush
May 18, 2023
Weird spot. Accidentally paid 16 dollars for event parking.
It was the start of a very bad day
Recommended: No
C
May 13, 2022
Straight forward
Communication and information done well. One item needs help: where and how to get to the back of the building for easy access....was very confusing but everything else clear and straightforward.
Recommended: Yes
Christina Edwards
Dec 16, 2021
Easy access
It would have been nice if they explained the lock situation instead of saying yes you can bring your own lock and then you buy your own lock and it's not the right kind of lock. Other than that things were situated and I was able to get my unit
Recommended: Yes
Cynthia
Sep 14, 2021
Worst experience of my life
I will never again in life use PS.
Recommended: No
Ken Foxworth
Aug 03, 2020
I had a outstanding service at your...
I had a outstanding service at your Minneapolis store Tony showed me and talk to me exactly how storage work and expectation as a customer
Recommended: Yes
K. W.
Mar 13, 2020
It was excellent
It was excellent. Made reservations online and was able to move in the same today. Very helpful staff. Made the move in easy and quick.
Recommended: Yes
Valerie Bellcourt
Feb 11, 2020
When arrived at Public Storage
When arrived at Public Storage, I was greeted and I ask the cost and they said tome a cheaper price then I expected. I knew you for me.
Recommended: Yes
Toshiba Hill
Dec 16, 2019
Customer service was nice and friendly
Customer service was nice and friendly
Recommended: Yes
Jean Silver
Apr 24, 2019
I was very pleased with my entire...
I was very pleased with my entire experience with Public Storage. The ease of reserving a unit on line, welcome phone call the following morning and the friendly and professional ladies at the front desk, Ashaunti & Kenya. I am pleased to know that my belongings are in good hands and close to where I live.
Recommended: Yes
John Sapp
Apr 06, 2019
Awesome and very clean
Awesome and very clean
Recommended: Yes
Ryan Wilson
Feb 27, 2019
Had the easiest experience ever
Had the easiest experience ever! Ashaunti is great! Make sure to see her for all your needs!
Recommended: Yes
Customer
Feb 11, 2019
Easy access
Easy access, carts. Parking. Clean. Nice staff
Recommended: Yes
Daud Sharif
Oct 01, 2018
great place and fair people
great place and fair people , very safe and reliable
Recommended: Yes
Brandi Jackson
Aug 16, 2018
Good location and professional property...
Good location and professional property manager. I feel good about my items being here. Would recommend.
Recommended: Yes
Drew
Jul 30, 2018
Great customer service
Great customer service
Recommended: Yes
customer
Jul 12, 2018
I needed a storage rental with little...
I needed a storage rental with little notice, and was able to get one immediately. Fantastic!
Recommended: Yes
Frederick Kropidlowski
Apr 04, 2018
Super nice employees
Super nice employees. Great prices in Minneapolis.
Recommended: Yes
Charles Clark
Feb 20, 2018
Great Service
Very patient, informative and seem to care about my situation!!!!
Recommended: Yes
Joseph Dolinaj
Nov 13, 2017
It was a great experience and the nice ...
It was a great experience and the nice black woman that manages the daily tasks was just marvelous. She is really a neat person to deal with. Keep up the great work. Great customer service?
Recommended: Yes
Oyata Nixon
Sep 12, 2017
Donna and her team were a huge help in working with me and being patient with my not having everything I needed. They rescheduled, held my spot and waited for me. She was kind and picked the perfect size for me that was vary affordable.
Recommended: Yes
KeKona Evans
Aug 09, 2017
Donna was a great person and helping me find my unit and move me in but I wish she had told me about the late fee she is an excellent person and I think she does great work
Recommended: Yes
Jason Robinson
Aug 08, 2017
Tommy helped get me all set up. He was very professional and helpful. He provided clear and accurate directions that allowed me to have a hassle free move.
Recommended: Yes
Lisa Lien
Aug 04, 2017
Just don't like the hours of operation
Just don't like the hours of operation, not convenient. But the website was clear and helpful.
Recommended: Yes
Pamela wilson
Jul 11, 2017
I love Public Storage where your hours ...
I love Public Storage where your hours are terrible Public Storage needs to open at 6 a.m. to 10 p.m. get off work late I work till 6 p.m. everyday
Recommended: Yes
Kean Ming Tan
Jun 27, 2017
I came to public storage. Rental was very smooth and easy. Danna was the great person. The check in is fast and easy everything is done within half an hour.
Recommended: Yes
Kristi Foster
Mar 08, 2017
Understanding certain policies
It's a great facility the workers are very respectful. I just found it hard to understand the mandatory insurance policy that is in the contract.
Recommended: Yes
Julia Bailey
Feb 07, 2017
Awesome Service!!
Janice was amazing! She anticipated our needs, showing us two units (one we reserved and one a bit larger). She was spot on and we went with the larger unit! She was friendly and made the process easy and enjoyable. Would recommend her service and the units in a heartbeat!
Recommended: Yes
Mr. Right Now
Jun 21, 2016
My experience
ALL OF MY STORAGE Needs Were Met AND I EVEN Got HELP with Staff I DIDN'T Even know I NEEDED WHICH TURNED out I DID
Recommended: Yes
Paul C.
Apr 08, 2015
Best Customer Service..EVER!
We are repeat customers and Jerry, the manager at Public Storage location 25549 (Zachary Lane MN) has provided consistent EXCELLENT customized customer service over many years. We rent an outdoor space and Jerry told us exactly how to park our camper so that we would not get snowed in by the plow. He also went above and beyond our expectations to stay open a few minutes later so that we could check in after a 7 day (thousands of miles) road trip. VERY few people will do that! I give lectures at Harvard and MIT about Customer Service and I will certainly use Jerry at Public Storage as an excellent example of customer service.
Recommended: Yes