Nancy Johnson
Sep 30, 2022
Easy contactless rental
Storage space was clean and everything ready in my move-in day.
Recommended: Yes
Mitch Petrie
Nov 22, 2021
Fast, Easy, Clean
I need some extra space to get me through the winter and reserved a unit at 11 AM and was moved in by 1 PM. Month to month is great and inhale the ability to change sizes of the unit if necessary.
Recommended: Yes
Kellee O’Reilly
Nov 21, 2021
Safe and clean storage
Tucked away but in a convenient location off of 55, this gated access facility with modern technology was a perfect solution for our business storage needs.
Recommended: Yes
S. Sundberg
Nov 19, 2020
Very clean. Good instructions
My only suggestion would be to post a few signs with an arrow for the Exit, since you cannot exit through the main entrance. (Unless I missed an Exit sign) As a first time user, we drove around the units until we found it. Now we know.
Thanks
Recommended: Yes
Marshall Davert Jr
Oct 23, 2020
Courteous
Courteous, friendly, and timely assistance !
Recommended: Yes
Lois McDougall
Sep 26, 2020
Have a $25 unit Confirmed. Did not get
The young man who waited on me was very pleasant. I showed up to get my unit. The computer was down.
I waited one half hour to it to go up. I asked if I come back the next day and get the same price. The young man said yes. When I returned the next day. The young man said someone else got my price on the computer and the price was raided to $32. I asked the manager get involved. The manager told the young man that the company raised the price overnight, even though I have a confirmed price. That is a 28% increase. I feel scammed.
Recommended: No
Jason Judisch
Jul 07, 2020
My experience with Public Storage was...
My experience with Public Storage was seamless from start to finish!
Recommended: Yes
Jake T
May 26, 2020
Not advertising insurance as required
Not advertising clearly that insurance is required is pretty low. I wish I had known that before going into it.
Recommended: Yes
Pradeep Nalamada
May 03, 2020
Good Facility
Good Facility. But please do not leave your car outside and go inside with the truck as getting to the car is very tough. You have to go around the building and onto the highway 55 and enter. which about a mile walk.
Recommended: Yes
Ashley
Apr 29, 2020
Nice place!
Super nice customer service! Clean and ready storage unit. And a great price.
Recommended: Yes
M A
Apr 01, 2020
Thank you
Thank you, Tiana & Nicole!
Recommended: Yes
Jack Veach
Jan 15, 2020
I arrived on 1/08/20 and the staff was...
I arrived on 1/08/20 and the staff was prompt and courteous. They showed me a couple of options and got me all set up.
The staff on duty were very professional. They should commended.
Recommended: Yes
John Glenetzke
Nov 11, 2019
Clean unit
Clean unit , very fair price and good hours
Recommended: Yes
Jennifer Krenner
Jun 04, 2019
They were kind and welcoming and took...
They were kind and welcoming and took the time to explain their suggestions and why buying a lock and other fees were necessary.
Recommended: Yes
Connie Murray
Apr 24, 2019
Good storage
Good storage, friendly staff, a plus plus for security
Recommended: Yes
Kyla Birkholz
Oct 01, 2018
clean and friendly service
clean and friendly service
Recommended: Yes
Robert Gustafson
Jun 12, 2018
Good service top to bottom
Good service top to bottom. Thanks.
Recommended: Yes
Nancy Tum
Jun 01, 2018
Good deals
I have used public storage a number of times and they have never dissapointed. I always manage to get good deals from them.
Recommended: Yes
Gwendolyn Reynolds
May 01, 2018
The representative was courteous and...
The representative was courteous and kind and took the time out to show me where the container was located what was the best one and gave me a good deal or a good price on the unit itself plus the insurance is pretty cheap so I like that yeah I say Public Storage is the best
Recommended: Yes
Katie B.
Apr 04, 2018
Plymouth MN Location = EXCELLENT
Nicole at the Plymouth, MN location was AMAZING. Helpful, patient, knowledgable. The facility was clean, easy to use, secure and nice location. Would highly recommend!
Recommended: Yes
Patricia Henderson
Apr 04, 2018
Great Customer Service
Thanks to Ashley. She was of great assistance.
Recommended: Yes
Jami
Mar 27, 2018
Very easy to reserve and rent a unit
Very easy to reserve and rent a unit. Pricing was clearly listed and accurate online.
Recommended: Yes
Adam Sivula
Mar 26, 2018
Very easy and quick process.
Very easy and quick process.
Recommended: Yes
Tim Kidder
Feb 20, 2018
Service was good
Service was good. Staff person was congenial and friendly. First storage area she showed us was between a snow wall that ran about 100 feet or more between the storage and the drive. Couldn't believe she even showed it to us. We said this was not going to work. We said we might consider for a discount or something and she said she wasn't authorized to do that. I had to back my truck all the way out between the snow bank and the storage. None of the storage were plowed out accept the one we finally took. She said they had a problem with their snow removal service. I've been back several times and snow is still not removed from most all units and snow is still blocking the area we looked at. Our area is clear. I am surprised that this storage does not get snow removed and clear.
Recommended: Yes
Julie Rekuski
Feb 07, 2018
Shay was so helpful!
Shay was the best! So professional, yet easy to talk to and explained everything.
Recommended: Yes
Benjamin Hartman
Oct 25, 2017
Awesome
Awesome place to store your stuff. Easy check in and clean.
Recommended: Yes
S.D.
Oct 11, 2017
Busy day at the end of September
It was the last day of September. Very busy and the two staff personnel had to check in, take customers to approve their storage space and then complete paperwork too so there was quite a wait between 2 and 3 PM. They handled it well. We were unable to get the exit gate to open until a staff member happened to drive by.
Recommended: Yes
Amelia Friedrichs
Jul 30, 2017
Nicole was great! Super helpful when I had any questions about locking up my unit, gate access, etc. She broke down all costs part of my month charge and offered to contact the manager with any additional questions she couldn't answer at the time. This Public Storage location is kept very clean & I feel comfortable with my personal belongings onsite. Would highly recommend!
Recommended: Yes
shane england
Jun 15, 2017
Nicole was very helpful with my needs ...
Nicole was very helpful with my needs told me what size I might need the benefits of your units the simplicity of the transaction
Recommended: Yes
Nathan Nelson
Jun 12, 2017
Amazing customer service!
I worked with two people during this process. Wes and I cannot remember the other gentlemans name. But they were both super professional and very helpful! Because of employees like this is why I would recommend this site to anybody that would listen to me lol. Thanks for the great service guys! Nate
Recommended: Yes
Danielle Baumann
Jun 03, 2017
This place is great! The employees are wonderful and very friendly. Highly recommend!
Recommended: Yes
Scott Geiger
May 01, 2017
Nicole at Public Storage was so helpful in my famlies move. We will be back to this site again the next time we need storage solutions.... Thank you!!!!
Recommended: Yes
Oluwafolakemi Majekodunmi
May 01, 2017
The lady @ the store was extremely helpful. She went way & beyond to answer all my questions along with showing me the model of the size I wanted. When buying my box supplies she did give good advice all the way esp how to pack My breakables. I will recommend her location store to anyone in need . She is an asset to public storage. Keep up the good work . U are one of the rare ones.??????
Recommended: Yes
Ashley Strand
Apr 29, 2017
Nicole was very knowledgeable and helpful in finding me the right size storage unit for my stuff. She was also very helpful in explaining how the rental process works so there aren't any surprises. Thanks Nicole!
Recommended: Yes
Jenna F
Mar 28, 2017
Great experience!
I made a reservation for a unit online. Within 2 minutes (literally), I received a phone call from the property manager to confirm when I can pick up my keys. The process was seamless! I'd highly recommend using the Plymouth location!
Recommended: Yes
Marlin
Oct 11, 2016
Great storage place
The rental experience and the facility are both tops; I highly recommend it.
Recommended: Yes
半
Aug 23, 2016
Excellent service
Site manager, Jylan (sp.?), was awesome. Knew and asked appropriate questions to fit my needs and didn't make me feel pressured. My expectations were fulfilled. I give this location five stars not only based on my expectations being fulfilled, but being exceeded. Great work.
Recommended: Yes
Monica Keim
Apr 19, 2016
Phenomenal
Jylan went above and beyond to assist me with renting a storage unit and was very informative of exactly what size unit I would need and items that I might need to keep my personal belongings safe while they are in storage. Very clean environment and she was very professional and personable. I would recommend this location to anyone!
Recommended: Yes
Mandi
Apr 05, 2016
Wonderful.
Best storage unit I have worked with, and there have been several.
Recommended: Yes
Lori
Mar 08, 2016
Very customer service friendly and great to work with!
We have had a wonderful experience so far. Jylan is a great manager! She really took the time to answer all of our questions and thoroughly go over everything. She took the time to make sure we were renting adequate space. We were uncertain of space needs and she took us to different units so we could get an idea of what each size unit looked like. She is a very welcoming person and easy to work with!
Recommended: Yes
Cheryl Jaworski
Feb 16, 2015
Good Experience
I got set up with a storage unit quickly and was shown how to do everything. All in all it was good.
Recommended: Yes
Mr. E
Aug 13, 2014
Good service at a fair price
No complaints and first month free was a nice feature for our between houses storage needs.
Recommended: Yes
William Clover Jr
Mar 01, 2014
Everything worked better than I anticipated
The people at the front desk were cheerful and helpful from the moment that I walked in the door. All of the various options were clearly explained and they helped me through the decision process. Once the decision was made they took me to the storage unit and went over how everything worked. The check out was very easy. My entire experience was outstanding.
Recommended: Yes
