Jake
Mar 12, 2024
Clean
Easy move in there were no hassles and for the price you really can’t beat it
Recommended: Yes
Sal Bywaters
Mar 08, 2024
On line survey
The customer service was great
Recommended: Yes
anit
Mar 06, 2024
1/2 off rentals should have exact end date so customers are not surprised.
my unit has water issues, and the lighting sucks it run on 12 min intervals which is very inconvenient if someone is in their unit the light should remain on. also, my door is obviously damaged it's very difficult to manage. and the fact you cant drive a u-haul truck inside is also inconvenient. and the expensive administration ridiculous. and having to pay insurance in a locked facility what the heck am I paying you insurance for when I'm locked in your facility. You should insure the facility. it just robbery.
Recommended: Yes
Kimberly Short
Feb 27, 2023
Friendly and Timely
Staff was helpful and courteous! When it was noticed that the locks on the unit we were originally booked for were faulty they worked quickly to get us set up with a functioning unit.
Recommended: Yes
The matador
Aug 07, 2022
Fair and easy
The onlyparts t that sucks is limited hours
Recommended: Yes
Deb Alvord
Jul 31, 2022
nice easy access
polite friendly customer service , clean units
Recommended: Yes
Tracy Bursch
Apr 03, 2022
Good storage option!
Really like this storage locker unit, customer service is good.
Recommended: Yes
barb
Jan 04, 2021
storage
It does what it is made to do.
Recommended: Yes
Jennifer Hernandez
Dec 22, 2020
Amazing !
Amazing !! Definitely recommend
Recommended: Yes
Tyronia
Feb 27, 2020
More than I expected in a good way
It wasnt very busy when we arrived and that was nice. There was a special and that really helped with pricing. The lady at the desk was so nice and patient and Informative. It was such an easy process.
Recommended: Yes
Christine
Feb 05, 2020
I called them the night before and they found a storage for me right away
I was moving to my daughters with a household of stuff and she had an emergency flood.We had to find storage asap I called and was able to get a 10×10 half price my first month very reasonable ! Instead of pulling into my daughter's flooded home I was able to pull into storage ! Very accommodating for my budget and they were very kind. Assesable location.
Recommended: Yes
John Janisch
Dec 12, 2019
Friendly Staff
Friendly Staff, Competitive Prices, Good Security Measures.
Recommended: Yes
Diane L
Sep 11, 2019
Very nice and professional
Very nice and professional, secure and clean
Recommended: Yes
Jon
Apr 24, 2019
Easy and simple
Nice and easy. Simple process and easy to pay.
Recommended: Yes
Kaylin Krause
May 04, 2018
The process of acquiring the unit was quick and easy
The process of acquiring the unit was quick and easy. The staff that assisted me was informative and friendly. The unit was very clean and well lit. The only reason I'm giving 4 starts and not 5 is because it would be more convenient if I could access my unit 24/7.
Recommended: Yes
Dean
Feb 26, 2018
Would recommend!
Great experience!
Recommended: Yes
Scott Wilke
Jan 15, 2018
Nice place
The lady I worked with was very friendly and nice. Explained everything very well. Well besides the lock but I didn't have to buy one so all was good in the hood. Lol.
Recommended: Yes
Beau Voges
Aug 22, 2017
Dottie, and sierra where great full of info and very pleasant.
Recommended: Yes
Raymond Swingley
Aug 19, 2017
I had had a fabulous experience for the ...
I had had a fabulous experience for the first four days there. Indeed I had given a exemplary review of the establishment to Google. Two days before I have been there late and someone photographed me sitting in the chair outside the door of my unit. From this photo alone they did extrapolate that I was living in my storage and they Banned Me from being there in other than office hours. I consequently now have to move to another companies facility so I can access my property. All in all very disheartening and inconvenient. Not to mention all the additional expenses and trouble of relocating.
Recommended: Yes
Chad Butler
Jul 31, 2017
Excellent location and Dottie and Tammy are super helpful, kind and courteous. They always take good care of me and answer my questions.
Recommended: Yes
Felicia Fahnhorst
May 02, 2017
Very easy to reserve
Very easy to reserve, friendly staff, clean and secure facility.
Recommended: Yes
ROB RASMUSSEN
Mar 10, 2017
Dotti and Tammy were amazing at helping out on this process. Thanks for having great employee that care about what they do.
Recommended: Yes
Tara
Feb 08, 2017
Good customer service
Had a great experience so far - no complaints
Recommended: Yes
Mike Ruggles
Jan 12, 2017
Winter access
plowing definetely could be better. Hard to access when cant get thru the snow.
Recommended: Yes
Christi Siver
Jul 19, 2016
Good timely and friendly service
I called Public Storage and received good guidance about the kind of unit I should reserve. I then made the reservation online and received a call scheduling my move in. The staff on site were very helpful.
Recommended: Yes
Ashley Lahr
Mar 15, 2016
Love the place.
I love the person who helped us out. Very friendly and approachable. Love the cheap prices and deals u get there. It's perfect for me to store my stuff in.
Recommended: Yes
Mona Pittman
Dec 23, 2015
Great customer service
Customer service great got a great deal alll my questions were answered and any fears relieved... Person has worked there 16 yrs and was awesome.
Recommended: Yes
Blake Anderson
Dec 01, 2015
Manager very friendly (Tammy), and thorough
rented 10x30 unit in Sauk Rapids, MN-very good experience so far
Recommended: Yes
Jennifer D
Nov 04, 2015
convenient, competitive prices, great site manager
I would recommend Public Storage. Clean, easy to access, live person in the office for anything that comes up
Recommended: Yes
Benjamin Aman
Sep 22, 2015
Easy
Representative of company was nice and understanding. Set me up with ease, no time at all.
Recommended: Yes
Anthony Pfannenstein
Feb 18, 2015
I like the storage location
The security is great. I feel comfortable having my things stored there and thats a relief. Price is good, plenty of room. I do wish I could get in there 24 hours though. I work off tour shifts so sometimes I have to get in there at odd times. Its kind of like, "My stuff" and "My bill" every month, if everythings automated then why are there hours of operation? That would be the only thing that would deter me from using Public Storage in the future. Oh, and there was some $500.00 give away thing I guess. Who won? Or, I guess I always question things like that as, "Did anyone really win? Or is it just a marketing ploy?" I think it might just be a marketing tool. You know, like people see "Ooooh, I could win $500.00." and make a decision on who gets their business based on something like that, but no one actually ever wins; so you just assume someone did and it wasn't you. I've never won, or even heard of anyone who knows of someone who heard of a guy who won something like this LOL. The odds can't be that bad.
Recommended: Yes
Mark Lardy
Nov 16, 2014
Public storage is really neat : if it's space you need they can't be beat
Great person at the office. Easy to talk to and she also knew what she was talking about.
Recommended: Yes
Kristie Wheeler
Apr 09, 2014
easy
it is very good price and nice people!
Recommended: Yes
