Public Storage - Savage - 7801 W 128th Street

Great storage and staff

This is a great storage facility. Clean, secure and well run. Angie is an excellent property manager. She is very diligent and takes care of everything. She is so helpful and nice. I have used this facility for a long time and have had zero issues.

Recommended: Yes

I was pleased.

I really liked how clean and well taken care of. Seemed like lots of people where moving in. The facility was free of damage and no creepy people walking around.

Recommended: Yes

Great

Great, good for me, no problem, I recommend it to my friends and family

Recommended: Yes

My valuables were all stolen

SO UPSet! Drove to Minnesota to empty out our storage to bring to Sioux City and found it cut into and the Expensive lock they sold me just dangling. we chose this place in August because they bragged about having a secure entrance, fences, cameras, indoor climate-control locker near the office. So, How the Heck does someone use a saw, Indoors, in a controlled facility, and cut our locker open and steal our Brand New (HEAVY) King Mattress(had to have taken planning and several people to carry), our 70 inch Smart TV, Jewelry, and even medication without them seeing? Well over $8000 worth! They said, "File an insurance claim." had to be an inside!!! job..CROOKED... NEVER use Public Storage in Savage!!!!

Recommended: No

Good Value & Nice customer service at the site

Good Value & Nice customer service at the site

Recommended: Yes

Super Helpful

I was moving out of town; and had to get some moving supplies - boxes, tape, etc. When I got there, Janice was able to help me choose which boxes and other supplies for my move. She's a highly motivated, super friendly employee and really went out of her way to keep me from going crazy with all the things I needed to remember. She also discussed the storage units, in case I needed one, and genuinely seemed to be compassionate about my situation. The area was well kept, clean and well stocked. I was impressed! I'm definitely recommending Self Storage to everyone in the area; and BIG TIME Kudos to Janice! This gal knows her stuff! I felt like I wasn't just a customer; but part of a family...

Recommended: Yes

Easy access, friendly staff.

The unit I have is very tall, so I am making a small deck for storing the light stuff so it does'nt take up so much floor space, will have this space for a while.

Recommended: Yes

Excellent customer service from Janice!

Excellent customer service. I was able to rent storage really easily with great assistance from Janice!

Recommended: Yes

Customer service is excellent

Customer service is excellent. The lady was very helpful.

Recommended: Yes

I experienced excellent and friendly...

I experienced excellent and friendly customer service.

Recommended: Yes

Angie was wonderful helping me get set...

Angie was wonderful helping me get set up for my move. Very friendly and professional!

Recommended: Yes

Roll up door to my storage unit...

Roll up door to my storage unit difficult to open and has a shrill squeak.

Recommended: Yes

Clean, Secure, Safe Place for Storage

I would highly recommend Public Storage to everyone. It is safe, secure, clean, and customer service is top-notch.

Recommended: Yes

Great service

Prompt return calls. Great service and great job showing the complex

Recommended: Yes

New Unit, Move In

Just got my unut. So far things are okay. There was a problem with the entry code working as well as the exit code. Apparently the extreme cold weather we experienced in Minnesota was affecting the key pads.. another comment I will make, there could be a little more lighting inside the building.

Recommended: Yes

Best experience ever

Best experience ever, didn't have to worry about anything. Flexible staff , clean place . Fair price

Recommended: Yes

I really enjoyed my experience

I really enjoyed my experience. Especially with Angie at the front counter. Her personality was joyful and a breath of fresh air. She was very helpful in explaining everything and answered all of my questions with kindness. Thank you for providing storage opportunities for us.

Recommended: Yes

great

great service

Recommended: Yes

Very Postive Experience

Angie and Katelyn were both extremely helpful in renting our climate controlled units. The rental was quick and easy, the security has been good, access easy and it's well located for us. Overall, we had a very positive experience.

Recommended: Yes

Clean

Clean, reasonable rates, friendly staff

Recommended: Yes

We showed up a day early unnounced and...

We showed up a day early unnounced and the staff person took it all in stride. We were having extreme stress with the pressure of the move and she made us smile.

Recommended: Yes

Hidden Costs but with Great Customer Service

My only issue was that I went into the "deal" thinking it would cost my $25, as the website stated when I made reservation. I even called ahead to try to find out if I would need a special lock, but was told that they wouldn't know that until I visited the location and they decided what type of storage unit I needed, even though I had already selected my size. I had also shown up to the location on my initial appointment only to find that there wouldn't be anyone there for the next hour and a half. So, I had to reschedule. When I went back the next day, the manager was out again, but just so happened to arrive before I left. Immediately upon seeing the unit, she already had the special lock... so, I feel like it was known that I would have to have one. I was also required to have storage unit insurance, which I didn't even know was a thing until arriving. All in all, what I thought was going to be a $25 total turned into $60. However, my original reservation receipt also said that my unit would be 107, but the manager was able to get me the same size unit for $85, so that was really nice.

Recommended: Yes

Angie was wonderful to work with and...

Angie was wonderful to work with and the storage unit was very clean.

Recommended: Yes

Very helpful

Very helpful, easy to deal with.

Recommended: Yes

The staff is great.... however

The staff is great. The parking lot is flooded and the heat is not working in climate control.

Recommended: Yes

I already had one storage unit at the Savage location so when my daughter needed one I knew just the right place for her. The facility itself is always clean and neat but moreover, the staff are very on-task. Angie looks after everything. She checks the buildings rigorously, pays attention to who comes in and out and immediately follows up with any of the clients if she finds or feels something is amiss. It is really nice to know that your belongings are being safeguarded in addition to being properly stored. I would recommend the Savage location to anyone.

Recommended: Yes

Great customer service. Good location. Clean unit. Reasonable prices.

Recommended: Yes

Amazing customer Service!!! Angie was the one who helped us and she was very informative definitely could answer any questions we had. She was also so friendly that when we left myy daughter(8yrs) said that she really liked Angie and hoped to see her again. The facility itself is nice and mice free which is very important.

Recommended: Yes

I have had a very good experience with ...

I have had a very good experience with the Savage location from the first day I stopped to inquire about renting a storage unit. The manager, Angie, is very helpful in answering all questions and helping me find the storage unit I need. She's very thorough in her explanations, friendly, and has a great sense of humor. The storage facility is well kept and organized.

Recommended: Yes

Angie was awesome! Really clear while explaining how things worked, without talking to me like I was an idiot. She showed me where the unit we got was located, how the lock worked, and followed up with me to make sure everything worked out well. Excellent staff, clean facility. Will recommend to anyone looking for some extra storage space.

Recommended: Yes

Wonderful, compassionate, and great services. Angie was very helpful in letting me know all the ins and outs of accessing the building as well as the different sizes of units and rates. Gates worked, stuff was safe and secure, and she even called to remind me that if I wanted to vacate I would need to let them know soon to avoid additional charges. Great location and excellent service. If I ever require a storage unit again I know where I will go. Thank you, Public Storage!

Recommended: Yes

Great place.Staff very friendly and ...

Great place.Staff very friendly and helpful. Would use again in the future.

Recommended: Yes

Great manager and experience!

Angie made the storage experience much better, she was upbeat, professional and funny, Angie is a Keeper!

Recommended: Yes

savage public storage

The staff is wonderful, helpful. Helped me choose the correct size. Facilities are clean.

Recommended: Yes

Vary good place to rent from

A lot of help all my questions answered

Recommended: Yes

Angie Rocks

One of the best customer service experiences yet

Recommended: Yes

Excellent customer service - Easy move in process

Super simple! Clean & easy to access.

Recommended: Yes

Excellent service by Manager Angie

We visited Public Storage in Savage, MN in early February. It was at that time we met the Manager Angie. We had never needed public storage before this time. Angie asked questions to ascertain what size unit we would need. Angie then showed us our options & gave us the website to reserve our unit online. Angie also gave us numerous tips to prepare our house items for storage. She also gave us names of movers she would recommend which we selected our mover from. Angie made a very stressful time manageable. We are very appreciative of everything Angie did for us.

Recommended: Yes

Excellent Customer Service

I needed to rent a storage unit to prepare for an upcoming move. I visited the Public Storage by our house to obtain information. Ramiro is the manager and was so helpful and accommodating. I leased a 10x15 unit that very day!

Recommended: Yes

Rob is the greatest person to deal with. He is a keeper.

We have extremely satisfied with service and products.

Recommended: Yes