hannah lorge
Sep 25, 2024
Safe clean place just wish they locked in prices for a few years.
Nice clean place . I just wish the pricing would stay the same as when you signed the contract. I’ve been renting here for two years and pricing has doubled :(
Recommended: Yes
Diego
Oct 30, 2023
Price always acceptable, access hours to the property very convenient.
Price always acceptable, access hours to the property very convenient.
Recommended: Yes
Christina Anderson
Sep 14, 2023
Excellent customer service
Kayla was fantastic! It was my first time renting a storage unit and she gave all the ins and outs for what to expect and answered my questions clearly. Alongside helping me to use the discounted price I initially came in for from an online website.
Recommended: Yes
Amanda Louricas
Apr 06, 2023
Online features are great.
I love being able to book my storage online and then going to my unit with a lock being provided there already. I'm also a huge fan of the app features. Not having to enter in my code a million times is time saving.
Recommended: Yes
Brad Weber
Nov 02, 2022
Excellent
The management are top notch Very professional and personable people highly recommended.
Recommended: Yes
Jason Karsten
Aug 22, 2022
So far so good
Was easy to get in and out. Could have used more flat bed carts.
Recommended: Yes
Erik
Jul 22, 2022
Great Overall Deal
Super deal, friendly staff and clean unit
Recommended: Yes
Jane Marihart
Nov 14, 2021
Amazing customer service!
They were so helpful and made everything go smoothly. THANK YOU!
Recommended: Yes
Kimberly Fouts
Oct 04, 2021
Easy move in and excellent staff
The first 2 days I was moving in the ladies bathroom was closed. The men's bathroom was filthy. It was inconvenient. Everything else was perfect. Staff is excellent! ЁЯШБ
Recommended: Yes
Jody
Sep 15, 2021
Good experience
From the registering online to the young man behind the counter, it was a good experience! The unit is clean and the area feels safe.
Recommended: Yes
hannah lorge
Sep 06, 2021
A Storage Facility.
Very friendly employees.Nice and clean environment. Handy app access for no touch entrance.would highly recommend this storage facility. A
Recommended: Yes
John Addleman
Sep 06, 2021
Everything went very smoothly.
Great location, price and service. Thanks.
Recommended: Yes
Dave
Jun 19, 2021
Nice, helpful people at office
Idk, it's a storage facility.
It's for storage!
Recommended: Yes
Roxy Bannerman
May 23, 2021
Great transaction and move in
From the rental, to the paperwork to the move in, everything went very smoothly and effortless.
Thanks!!!
Recommended: Yes
浏牡
May 21, 2021
Smooth check-in
So far, I have had an excellent experience! Very smooth check-in, and I didn’t have to meet anyone(I did the paperwork online). I also got the first month for $1, which is kinda cool!!
Recommended: Yes
Darlene Apikelis
May 05, 2021
Yes I would
Very clean, enough moving carts
Recommended: Yes
Rose Burke-Valderrama
Apr 04, 2021
Will continue using them for awhile
Clean, friendly, reasonable price, not far from home
Recommended: Yes
Taunya
Mar 10, 2021
Very nice place and they are friendly too
I have used them prior also. Very friendly and clean place
Recommended: Yes
Joanna Belton
Mar 01, 2021
Great
The storage space is very clean and well lit.
Recommended: Yes
Linda
Jan 15, 2021
Good place
Very secure needing to reenter your code to have access to different areas. Cylinder locks used on doors add to safety also.
Recommended: Yes
Katie M
Dec 20, 2020
Affordable
Great location
Great pricing
Great customer service
Recommended: Yes
Judith Romani
Aug 04, 2020
Everything about your facility was excellent
Everything about your facility was top-notch...The office personnel, the indoor storage unit, the security system, the carts...everything.
Recommended: Yes
Diane Jablonski
Jul 25, 2020
Everyone was very nice and helpful.
Everyone was very nice and helpful.
Recommended: Yes
Betty
Jul 23, 2020
Awesome customer service
I moved in 1 days early and the ladies were super fast and helpful.
Recommended: Yes
Joleen Brenner
Jul 14, 2020
Great
Great, new, state of the art facility. Been a customer for years. Very satisfied.
Recommended: Yes
Scott
Jul 12, 2020
Great Unit!
We were looking for a reasonably priced safe facility. This definitely met expectations!
Recommended: Yes
Scott
Jul 11, 2020
Inexpensive High Quality
This facility is very reasonably priced, easily accessible, and spotlessly clean. It’s the best rental space in the Twin Cities.
Recommended: Yes
B.Peterson
Jul 07, 2020
Have not moved all my things in yet But...
Have not moved all my things in yet But so far it seems fine and very secure
which is a plus. Gave 4 stars as it is to soon to give a 5 it has not even been a month yet. But after things are stored I will go check weekly to make sure all is fine.
Recommended: Yes
Michelle
Jun 27, 2020
Thankful
Unbeatable prices with climate controlled unloading garage I couldn’t believe how easy and smooth everything went. Security is definitely a plus and I was not let down. Very clean. I didn’t see no rodent traps or and homes, very impressed!
Thank you!
Recommended: Yes
Linda
Jun 18, 2020
Nice and clean
Nice and clean. Easy to navigate to the unit and the flat bed carts make moving items from your vehicle easy. I like the climate control, makes moving things in the hot weather nice.
Recommended: Yes
James
Jun 17, 2020
Took forever to check in.
Did not get the unit I had look at but was not going to go thru checking in again.
Recommended: Yes
Tracy Martinez
Jun 03, 2020
Awesome!
Super nice and helpful employees. Well kept and clean grounds and buildings. Easy access. Cheapest prices around and great location. I recommend to everyone I know!
Recommended: Yes
Tonya
May 27, 2020
Very clean and nice area!
Very clean and nice area! So many security axcess pads to get to where you need to go, hopefully that means it's a safe area.
Recommended: Yes
Robert Nelson
May 04, 2020
First experience with renting storage
First experience with renting storage - just as described and very nice people
Recommended: Yes
Vickie Finnegan
May 03, 2020
Piece of mind
After looking at other options first and then seeing Public Storage with all they had to offer it was an easy decision. We are really happy with our storage unit. Managed well. Very secure just an over all excellent value.
Recommended: Yes
Lucille
Apr 17, 2020
Smooth move-in
The staff is great and responds promptly to questions. Everything exceeded my expectations.
Recommended: Yes
Jeffrey Duce
Apr 08, 2020
The customer service people were great.
The Customer Service people were friendly and organized. Gave all the information need to be fully informed on the facility. They took me to the storage locker and showed how all the security works. Very nice people and storage at a great price.
Recommended: Yes
Melody b.
Apr 01, 2020
Wrongfully Evicted
Was evicted because a person waiting for me to get there fell asleep in the unit. I never got a call telling me someone was in my unit, they didnt know that I knew them. They just knew he was a stranger and tried to cover their own butt. Plus the price was 110% higher then what was advertised and discussed. Scammers.
Letha was great, but the manager lady needs to learn customer service better.
Recommended: No
James Devora
Mar 31, 2020
Good on line specials
I recently rented a storage locker from Public Storage. I looked on line at a lot of different storage places and they seem to have REALLY good specials on line. I made an appointment to go over and check out the site. They said I could come right away. The storage lockers are very clean and I liked that the insides ones are temp controlled and they have lots of security. They also had boxes to buy on site and the prices were also very good. They don't tell you on the phone or when I did the look around that you must have insurance on the locker. It is an extra $15 for $5000 coverage but that was ok but wish they had said something upfront. Still got a 10 x 20 temp controlled locker for under $90 a month so all's good. Would recommend.
Recommended: Yes
Rusty Venture
Mar 27, 2020
Quick checkin
Quick checkin, clean unit, the facility is in really good shape. Was able to add my own lock without issues, and security appears good with controlled access.
Recommended: Yes
Mathias Spicer
Mar 03, 2020
Friendly People
Friendly People, easy to get in to and out of facility.Unit was clean, lock is easy to use.
Recommended: Yes
charles Matt
Feb 10, 2020
Extremely happy with Location and the...
Extremely happy with Location and the Staff
Very helpful in explaining every detail in renting
Units clean and well lit Give the Location and Staff 5 Plus Stars
Recommended: Yes
Charlene
Feb 08, 2020
This storage location is great!
The location is great and the 3 ladies who helped us yesterday are even greater. I will definitely recommend this location to others ЁЯШК
Recommended: Yes
Louis
Dec 23, 2019
Probably the overall best storage facility I’ve ever been to.
Everyone there was helpful. I would recommend everyone check this place out. Thank you for making my moving process easy.
Recommended: Yes
Renee Britton
Nov 13, 2019
Everything was as stated it would be
Everything was as stated it would be. Newer, clean facility.
Recommended: Yes
Diane Hinkley
Oct 09, 2019
Very nice facility definitely secure
Very nice facility definitely secure
Recommended: Yes
Patricia Dominguez
Oct 22, 2018
It is a good location it has a very...
It is a good location it has a very friendly Management. I Recommend to other people to stop by and check it out for yourself you won't regret it.
Recommended: Yes
Ashley Leland
Jul 09, 2018
Very friendly and secure location.
Very friendly and secure location.
Recommended: Yes
Eric Stafford
Aug 31, 2017
Angel is a fierce but extremely helpful employee. She runs a tight ship, only because everything runs so much more smoothly that way. Highly recommend this Public Storage!
Recommended: Yes
Arthur Jones
Aug 04, 2017
The area is clean, organized and easy to park my unit in and get out. They do a great job! Better then other places I have rent by far!!
Recommended: Yes
Zak Tisdell
Aug 04, 2017
Super nice staff good help. Ill be here for awhile..Angel was amazing and super helpful
Recommended: Yes
Sara Gagnon
Jul 03, 2017
Angel is the best.. keep her and give her a raise!!!! Awesome employee.. made the experience in a time of life crisis and now to drive a school bus
Recommended: Yes
Michele Newhouse
Jun 06, 2017
Thought accessibility was great the ...
Thought accessibility was great the fact you provide a lock was cool and the customer service was amazing..bubbly personality and looked out for what was best size locker for me without paying too much
Recommended: Yes
Douglas Lennartson
May 05, 2017
we have not used the storage unit yet ...
we have not used the storage unit yet but so far everything is fine
Recommended: Yes
Sharon Jones
May 03, 2017
Your priceless gems....
Thank You very much for hiring people such as Ms. Veronica (Vadnais Heights, MN location) and Ms. Robin (Spring Lake Park, MN location). I first presented myself to the Vadnais Heights location and Ms. Veronica was very welcoming, knowledgeable and very encouraging. People such as Ms. Veronica, makes a difference in our world! I had the weight of the world in my shoulders that day. I didn't know whether I should "scratch my watch or wind my behind." She patiently took the time to explain the different types of storage sizes and gave me tangible and visual estimations of each size. Furthermore, she guided me to my next step with ease and comfort. I couldn't make a decision that day and she saved me from myself. She did not have any space that would fit my needs but directed me to meet with Ms. Robin at Springlake Park, MN for a space they had available and within a reasonable price I may honestly afford every month. Ms. Robin was as gentle as gentle can be. She took me in & gave me confidence. Now, I thought, my day will be smoother. The feeling of lost and stupefied suddenly disappeared and was replaced with hope, laughter and "this day may be going to end well after all." I am very grateful for your suggestions in movies and your warmth and kindness. I will ALWAYS be grateful to the both of you. And your company should be proud of having such invaluable employees such as yourselves. Thank You, from the bottom of my heart! Sincerely, Sha-Ron Jones
Recommended: Yes
Anitra Davis
Mar 29, 2017
I have been here for about 5-6 years and I feel like I'm leaving my 2nd home. I have had nothing but kindness with all of the staff. Robin has been wonderful and is very welcoming!
Recommended: Yes
Mark Paone
Mar 21, 2017
Excellent
Excellent service, online specials, security is great.
Recommended: Yes
Philip Kitze
Dec 14, 2016
So far so good!
The 2 ladies at the office were excellent. Very helpful, courteous, efficient, and pleasant. I hope they get this feedback. Thank you
Recommended: Yes
Sadie
Nov 15, 2016
Good price.
Lengthy amount of time to complete the process of getting the unit. Wish you could do more ahead of time.
Recommended: Yes
Mike Baillargeon
Oct 04, 2016
Good site
The Spring Lake Park si tr e is good but could use a couple items. The staff was good so no issues there. 1. The exit keypad should be extended from the building so people can stay in their car 2. A few cameras covering the parking areas and common areas would be good.
Recommended: Yes
