Twin Cities Property People
Feb 12, 2024
Nice location decent price
I loved the fact I didn't have to talk to anyone to get signed up, did it all online went there and it was done. Super simple and fast. I wish the units would have been a little more climate controlled but you get what you pay for. Nice clean facility. I also wish there were dollies or something to use while hauling items down those long hallways. But over all great experience.
Recommended: No
David
Oct 30, 2023
Excellent Service!
Dorothy was great, very helpful and expedited the process.
Recommended: Yes
Jennifer berry
Mar 10, 2022
The girl there was so good at st Louis park one...out standing..
Outstanding service..rates are good..location is great .. jennifer3berry@gmail.com
Recommended: Yes
Nate L.
Jan 04, 2022
Very responsive and helpful staff
I required storage on short notice over the holidays and the staff were very accommodating and helpful in securing the space I needed. Check-in was straightforward, though the unit had not been swept out or shoveled for my appointment, which I think was a function of holidays and illnesses that all businesses are dealing with now ... but the staff promptly took care of that. Very much recommended.
Recommended: Yes
桓牡湯
Feb 12, 2021
Peace of Mind
Thank you Dorothy and the rest of the Staff at Store#25873. The customer service and support is excellent. I vacated my unit early and before I could even call I received a call from Dorothy about there not being a lock on the unit. Being out of state this meant a lot to know someone notices and takes pride in protecting other's property. Thank you all.
Recommended: Yes
Scott Sansby
Nov 18, 2020
Good People willing to help
When a better price appeared online the day after my move in date, and I tried to change to the better deal, I was told that was not possible. However, Sam, the woman I initially dealt with went to bat for me, and I was notified 2 days later that they had agreed to match the better price, without making me jump through the hopes of vacating one unit and renting another.
Recommended: Yes
Davy Beam
Jul 04, 2020
This place is fantastic, managed well and super convenient.
The woman managing the office and compound was a superb first contact. Thorough and really friendly with me. I’m happy to be a client.
Recommended: Yes
Sweeney Brown
Jun 18, 2020
So far so good!
So far so good!
Recommended: Yes
Megan
Jan 02, 2020
Friendly and accommodating staff!
The staff was very friendly and accommodating. As a first time user, they made this process very easy and hassle free!
Recommended: Yes
Mark Murray
Oct 25, 2019
Excellent people sometimes strangled by...
Excellent people sometimes strangled by the online pricing algorithm
Recommended: Yes
Tamilselvan Ravi
Oct 02, 2019
This facility really helps for one who...
This facility really helps for one who are in transit.
Recommended: Yes
Janet Gagne
Jun 14, 2019
Efficient and professional
Great people and very professional .
Recommended: Yes
JK
Jun 12, 2019
So far, so good
So far our experience with renting storage space at Public Storage has been great. The employee who took care of our initial rental appointment was very thorough and courteous. Accessing our unit is convenient. Love having the extra space!
Recommended: Yes
Jennifer Gilbert
Apr 03, 2019
Added fees to base price for first month
Thorough and quick. Wasn't prepared to pay for the lock and still unclear if we are refunded that when we are done. I also wasnt prepared to pay for insurance. So I thought I would be paying $25 for the first month and it ended up to be $58. That's the reason for 4 stars.
Recommended: Yes
B Peterson
Oct 03, 2018
Good experience so far
Good experience so far. I was super nervous about renting a storage unit. They made the process simple and easy to understand, answered all my questions, assured me that they were there to help, and gave me a comprehensive orientation into the world of storage. Both Emily and the property manager I spoke with were great.
Recommended: Yes
Austin
Jun 25, 2018
Very efficient and easy to work with.
Very efficient and easy to work with.
Recommended: Yes
William Hughes
Aug 24, 2017
I was having trouble understanding my billing cycle. Alexander took the time to explain it until I completely understood it. Answered all my questions. Excellent customer service.
Recommended: Yes
Jason Andert
Jul 01, 2017
Alexander was great to work with. Even supervised the backing in of our boat. Thank you!
Recommended: Yes
Donna Olsen
Jun 07, 2017
Good Experience Except for Debris
The rental representative was very polite, responsive to my needs and very efficient in the processing of my file. The only complaint I have is that the hallway where my storage unit is located seemed to be unswept and full of debris that had flown inside. It would be helpful if someone could go through the hallways a couple of times a day with a blower, so that this debris is not going into the storage units.
Recommended: Yes
Farrah Abuhmeda
May 10, 2017
You guys!!! This place is great!! I wish more businesses had customer service like here! Alexander took the best care of us, every question he had an answer to! The facility is clean and well maintained. Seriously, if you have anything to store big or small, bring it here!
Recommended: Yes
Margrit Wakefield
Feb 28, 2017
Great Introduction to Public Storage
We liked the location, but did not know anything about Public Storage. From the online booking to the wonderful personal tour by the property manager everything went well. Thank you Alexander!
Recommended: Yes
Jeffery Carlson
Dec 21, 2016
My experience getting new storage
The people at the storage were very helpful and easy to work with and explained all the details Jeff
Recommended: Yes
Carl
Nov 16, 2016
Friendly and quick service
Getting started with a storage unit was very quick and easy. The onsite staff were very nice and helpful.
Recommended: Yes
Tyneisha Collins
Aug 31, 2016
Awesome
Best storage
Recommended: Yes
Jessica Poor
Jul 28, 2016
Easy friendly
Great service, friendly employees, Clean, safe for me and my stuff! And I got a ride to my unit in golf cart. Fancy! I purchased insurance and am not worried about my stuff at all. ***For god sakes bring your own lock! They were closing in 10 minutes and have to secure any unlocked units. So with no time to go buy one I was forced to buy their non-returnable $22 lock!***
Recommended: Yes
Susan M
Apr 12, 2016
Excellent!!
Excellent service and attention at the St Louis Park location.
Recommended: Yes
Derek
Sep 16, 2015
Great Experience
Anthony and Crystal (at the new St. Louis Park location) were fantastic to work with for my first experience with Public Storage. They had one of their busiest days with it being the end of the month and were still in great spirits. They were very helpful and funny. Both were a perfect example of the kind of customer first representative any company would want working for them.
Recommended: Yes
