Shannon
Aug 28, 2024
Temperature Controlled
We are renting a temperature controlled unit. Loading was so easy; carts and elevators just inside the loading area. Our unit was clean on arrival and the entire complex was clean. Monthly rent is a good price.
Recommended: Yes
Radar McManus
Jun 27, 2023
Confusing layout!
I felt like a mouse in a maze. There's a map on the wall but it's hard to orientate to it when it is landscape when it should be portrait. Then trying to find the elevator on the way out? There should be signs posted through out the place showing where to FIND the elevator! There are green exit lights but they're are way above and doesn't really help. Didn't know the 3 floor building is hard to access after hours. My instructions says bldg F but the building is actually 6. It can be a lot better if you fix the map and arrows. A consultant could be useful.
Recommended: No
CB
Jun 03, 2023
Supportive storage for an immediate need
Was grateful to find available space so close to a current need for storage. Our drop off went smoothly - the site is secure - the storage facility is very user friendly and clean - and the use of functional digital technology was appreciated.
Recommended: Yes
Merri Sigler
Dec 19, 2022
Easy access
Moved in after snow, lanes were plowed and easy to access space. Everything went smoothly.
Recommended: Yes
Larry
Nov 07, 2022
Very easy process
Very professional process. Got the unit and moved in same day.
Recommended: Yes
Andy Malon
Oct 09, 2022
Convenient location and customer follow up.
I winged it for my first day so I had to learn procedures on each step that requires you to enter your code . I was in the controlled climate on the third floor. Moving big items will be a challenge like mattresses and oversized furniture.
Recommended: Yes
Deb Hulbert
Sep 11, 2022
Good choice!
Excellent service and a very clean, secure facility.
Recommended: Yes
Terrence Larson
Apr 16, 2022
Good overall, website reserve isn't smooth.
The experience was fine and not difficult.
Recommended: Yes
Bridget bray
Apr 09, 2022
easy to use
very easy to use, professional
Recommended: Yes
Chard
Jan 06, 2022
Great
Great customer service very clean
Recommended: Yes
Donnie
Sep 14, 2021
So Easy it's almost scary !
Being out of town and finding storage for a 20' boat is by no means an easy
task, the process with Public Storage and especially Tiffany's attention to my special
needs and details went so smooth I really could not believe it.
It's a Pleasure to deal with another Professional !
Recommended: Yes
Rena Jackson
Aug 03, 2021
Very Clean
Staff was very helpful and friendly. And the facility was very Clean ! Not to mention the sparefoot discount! Great experience
Recommended: Yes
EMMANUEL
Jun 26, 2021
Awesome
Best public storage I've been two
Recommended: Yes
Lynn Hagstrom
Jun 23, 2021
Pristine and secure!
Very pristine and secure space. Accommodations with rolling carts is excellent. Thank you!
Recommended: Yes
Ken Young
Jun 15, 2021
Awesome place!!! I was pleasantly pleased with everything!!!!
The girls at the office were extremely helpful and made things a breeze!!! The security was impressive and the cleanliness was refreshing!!!! The monthly price cannot be beat !!! If I would of known about this storage facility earlier I definitely would of used it before now!!!
Recommended: Yes
Jonathon Townley
Jun 05, 2021
Clean, good place to store.
Clean, good place to store. Clean, good place to store. Clean, good place to store. Clean, good place to store. Clean, good place to store. Clean, good place to store.
Recommended: Yes
Kelly Rappley
May 05, 2021
Clean facility
I do recommend putting a sign on the building that matches the directions you provide. Everything said to go to Bldg F, which doesn't exist. The building has a sign that says B.
Recommended: Yes
Linda McLaughlin
Apr 16, 2021
Very helpful, courteous office staff
The gal in the office was so courteous, helpful and very informative. Was able to answer all my questions
Recommended: Yes
Linda McLaughlin
Apr 16, 2021
Friendly, courteous staff and service
The gal working the counter was above and beyond informative and courteous
Recommended: Yes
Jodene
Apr 13, 2021
Very Clean and safe feeling storage facility
I recently moved my storage unit to this location. It is very safe, well-lit, and has a great unloading area if you are in the larger building.
Recommended: Yes
sammydavis
Apr 02, 2021
i get a lot for my money
i enjoy the customer service .good location and place is clean
Recommended: Yes
Bryant K
Mar 29, 2021
Make a Wise Decision to your Needs
Great Service fair Rate Easy Access...overall good BUSINESS to Trust
Recommended: Yes
KJ
Mar 10, 2021
Efficient check in process
Tiffany was extremely helpful in my check in process.
Recommended: Yes
Becky R
Feb 27, 2021
Awesome, as always!
I have rented storage at the Stillwater Public Storage facility several times, and the customer service and the facility itself are top-notch, every time. The people are always friendly and helpful, making sure I get the best fit for my storage needs. It really is a pleasure doing business with them, and the prices are very fair. I absolutely recommend them!
Recommended: Yes
KRISTYN
Feb 25, 2021
Great deal
The unit was ready without any issues. It's bigger than I expected so I'm thrilled with everything so far!
Recommended: Yes
Becca
Feb 10, 2021
So Much Better Than Expected
Very happy with the facility and the great service from Dayle. Cleaner and easier to navigate than I would have expected.
Recommended: Yes
Ashley
Feb 07, 2021
It’s a good location, wish it was cheaper, wish unit was bigger,
Good location, customer service is ok. The price of the units are still pricey, and they should have a better description of how big the units are and how much you actually can fit in them.
Recommended: Yes
Joel Frazee
Jan 17, 2021
I love it
Good place to store all my goods for the spring and summer. Very clean and professional.
Recommended: Yes
Pamela Isham
Jan 06, 2021
Secure, clean storage unit for a low rate--definitely a good deal!
Call center info was inaccurate on a couple of points (site did not have 10'X5' units available only 5'X10' with a narrower door; wasn't able to finish registration online since I was using my own insurance), but everyone at call center and on site was friendly and helpful. Secure, clean storage unit for a low rate--definitely a good deal!
Recommended: Yes
Judy
Jan 04, 2021
Nice and clean.
When I came Feb. 2nd Nancy was very helpful. Had some problems at first figuring out getting in and out but now I think I have it figured out. Ha! Thank you for your help and kindness
Recommended: Yes
Carl Sorensen
Dec 04, 2020
Elevator not working
Main exit door still not fixed. Elevators did not work, no answer on intercom. Myself and another couple could get the elevator door open but it would not move, and yes we pressed all the buttons correctly. Finally got an answer on the phone call to the office. A gal came and questioned us saying we probably didn't enter the code correctly. We did the worked for the first trip after many tries and then quit working. Of course they both worked after she came. Said she had fixed the exit door two days ago. I doubt that as it looked exactly the same as it did on Monday. 15 minute drop took an hour. Not happy abou that.
Recommended: No
Curt Nettleton
Nov 29, 2020
I was impressed with the security throughout the property
Everything went as expected. No issues encountered...
Recommended: Yes
Rebecca
Sep 13, 2020
Excellent experience!
Excellent customer service. Tiffany - and the whole crew - were very friendly and professional. Made sure I got the unit I needed and also made sure I got the best pricing possible, with the least possible paperwork, which I really appreciated! This crew is being very conscientious about keeping customers safe during the pandemic, so I felt very safe doing business with them and going through the rental process. When I made the reservation, they contacted me quickly to make sure I knew how the process worked, and set up an appointment so I wouldn't show up unexpectedly and have to wait. The facility itself is very clean and well-lit and feels very secure. Definitely recommend!
Recommended: Yes
Bruce Noll
Aug 07, 2020
Great experience
Great experience
Recommended: Yes
Danielle
Aug 03, 2020
Convenient Clean & Affordable
Convenient Clean & Affordable
I have 2 storage units here currently
Recommended: Yes
浩步
Jul 29, 2020
Easy process.
Did everything on my phone. Super easy.
Recommended: Yes
Aaron
Jul 01, 2020
Great entry price
Good price. Very new clean facility.
Recommended: Yes
Pamela Burd
Jun 23, 2020
I was very pleased with the person that...
I was very pleased with the person that helped me get a unit rented. He was very friendly and attentive
Recommended: Yes
Jennifer Harms
Jun 16, 2020
Had very good customer service and they...
Had very good customer service and they were very accommodating for our storage needs.
Recommended: Yes
Loretta Ryks
Jun 03, 2020
Very pleased with Self Storage
Very helpful and friendly staff. Well taken care of and clean units! Thank you!!
Recommended: Yes
Sam
May 24, 2020
Great value, and amazing facility!
We rented a climate controlled 10x10 unit to store half our life while our house is being built and we move from NE. We were able to do all our paperwork setup over the phone and got everything set up so we could just head in. For the price I expected the unit to be run down a bit, but as we pulled up we found a very secure, super clean, and what we found out to be, a brand new storage unit. Amazing from set up to loading up!
Recommended: Yes
Joseph Finley
Apr 21, 2020
Helpful staff
Helpful staff, clean storage space, easy to access.
Recommended: Yes
Claudia Morgan
Apr 13, 2020
Great place for Storage
I found the location very good. The premises were immaculate. The unit was perfect and the price was better than other nearby places. The front desk staff person was courteous and efficient. What more can you ask!
Recommended: Yes
Patrick Dalton
Apr 03, 2020
Selling home
Staff is very helpful and friendly facilitie is so clean that you wouldn't know that its being used
Recommended: Yes
David Lindall
Mar 23, 2020
My experience with Public Storage was...
My experience with Public Storage was excellent. The office clean, security cameras in place and working, person behind the counter was very professional.
The storage unit I rented was clean and the perfect size. Security gate fully functional.
I was very pleased with my experience and would recommend to anyone needing extra storage.
Recommended: Yes
Cynthia
Feb 24, 2020
Sure. was awesome
Works great. Very useful. loved it
Recommended: Yes
Brian Ebert
Feb 11, 2020
Excellent customer service
Excellent customer service
Great facility
Recommended: Yes
Adam Green
Feb 10, 2020
Great service.
Mary was a delight to work with.
Recommended: Yes
Kimberly Seebeck
Feb 04, 2020
Public Storage is a Great Place to...
Public Storage is a Great Place to store your stuff and the prices are very reasonable if you go online. Staff is very friendly at the Stillwater MN. store too! The only thing I would change is the insurance policy because I do not think we should be required to carry it.
Recommended: Yes
Janice
Jan 09, 2020
Great employees but hidden fee
Your employees at the storage were very helpful and great to work with. I have rented from public storage before but I think that you should tell everyone that storage insurance is not optional but a required fee upfront. That was what irritated me when I first rented from you. I like to know exactly what I am required to pay, not when I'm signing the papers and then finding out.
Thank you,
J
Recommended: Yes
CLH
Dec 17, 2019
Easy online reservation
Easy online reservation, clean facility. Price a little high.
Recommended: Yes
Yvonne Kenworthy
Oct 14, 2019
Excellent staff
Excellent staff, prompt service, accommodates change of needs, staff alway pleasant on phone and in person.
Recommended: Yes
Terry
Jun 18, 2019
The staff at the OPH storage facility...
The staff at the OPH storage facility was very helpful.
Recommended: Yes
Mark S.
Jun 14, 2019
Dayle
Dayle was the person who helped me sign up, extremely friendly and kind along with helpful.
Recommended: Yes
Dan Shrader
May 10, 2019
very efficient
very efficient, fast and professional.
Recommended: Yes
Patricia Gleason
Nov 27, 2018
Had rat poop in the storage bin.
Had rat poop in the storage bin.
Recommended: Yes
Jon Heyer
Oct 29, 2018
Difficulty getting reservation right
Difficulty getting reservation right, good facility
Recommended: Yes
Carrie Carroll
Jun 18, 2018
Good service
Good service
Recommended: Yes
Kurt Weidler
Jun 04, 2018
Great system and units at a competitive...
Great system and units at a competitive price but do not like required insurance when I already have coverage.
Recommended: Yes
Diane Nauman
Sep 22, 2017
Super friendly knowledgeable staff
Super friendly knowledgeable staff. Competitive rates.
Recommended: Yes
Denis Ryan
Sep 03, 2017
I used the facility for approximately 5 months. I never had an issue. The facility was in good condition-they even filled potholes over the summer. The only 'issue' I had was when I switched to another Public Storage facility (to be closer to where we live). The manager Tamika exhibited over the top customer service with resolving my issue. Tamika was able to work through the 'system' to resolve the issue that had developed. She did not have to do anything, and it could have been one of those situations where 'it is what it is' and I would have been left feeling frustrated with how things turned out. Fortunately, Tamika understood the situation and worked many different options to find a positive resolution for me. I appreciated her effort and her dedication to providing exceptional customer service. Thanks Tamika!
Recommended: Yes
Bubble Waffle Man
Jul 11, 2017
Tamika's customer service is the best. Friendly, helpful and accomadating. This is how service should be.
Recommended: Yes
akaafi arab
Jul 10, 2017
The girl on the phone was so nice Tamika she looked up everything I asked, funny thing how nice she was my storage is at Wabash were I stopped in today but dria helped me call out to another storage were moving soon closer to that area, nice girls great company .thank you everyone
Recommended: Yes
Clayton Ramsey
May 23, 2017
I stopped in for a unit Tamika was so helpful because she didn't have the size I needed she took the time out to find me what I needed at another location and was able to get a nice price with a move in deal that worked for me she was so understanding and helpful I never had service like this before she is amazing and I would send any and everyone I know here she is super kind she made my day
Recommended: Yes
Jason Cummings
May 02, 2017
They accommodated me very well on ...
They accommodated me very well on finding me a unit that was affordable and in my price budget and they provided great customer service I would recommend 2NE1
Recommended: Yes
unit renter 2017
Apr 26, 2017
I found the staff to be knowledgeable ...
I found the staff to be knowledgeable and friendly. It does meet a short term need. I think it is pricey for a small unit. I am also not keen on the fact that they are not climate controlled. But all in all it will do.
Recommended: Yes
Steven Glaser
Mar 15, 2017
First Time user
This is thr first time I have used your service and I am very pleased.
Recommended: Yes
Robin Carter
Jan 20, 2017
it was just ok
initially my visit was great,as a woman with a disability the man in the office couldnt have been nicer.he allowed my daughter to check the unit nd even put their lock on the unit till she brought our own lock bck.upon doing that they were told they werent authorized to remove their lock so it could be replced with our own becuse i wasnt there.they knew my daughter and grandsons would be loading the storage room for me .so it took another trip to get this done and now waiting another common day off to offload my truck.very inconvenient for me hopefully the remainder of my rentl will go smoother
Recommended: Yes
Rosemary Senjem
Dec 06, 2016
Clean and dry
I rented one of the climate controlled units and was happy to see metal walls and a dry cement floor and a chicken wire ceiling. There is a cart to help me get my stuff to the unit and staff are very knowledgeable and nice people.
Recommended: Yes
Duane Schleusner
Aug 22, 2016
Area is nice and clean
Except, the gate to get in has been not in operating order, you have to enter into the exit what does not seam to be so secure
Recommended: Yes
Amanda D
May 26, 2016
People are very friendly and helpful.
Great service and move in experience.
Recommended: Yes
Dave Parker
Nov 24, 2015
Nice place, friendly staff
Went in for a second unit, as we are moving. Only need it for two months. Staff was great and explained everything to us. No high pressure sales for boxes or their materials.
Recommended: Yes
Lauren Stabnow
Sep 16, 2014
Friendly, fast, easy and clean!
If you are looking for a great storage place, look no further! Public Storage is a great facility! Lonnie was so wonderful, friendly and fun. I instantly felt like I had known her all my life. Very friendly and informative about her job! I would recommend Public Storage to everyone I know looking for a long term or short term solution to a storage need!
Recommended: Yes
Anne
Aug 13, 2014
We were treated very well.
Would recommend to others.
Recommended: Yes