KayCo
Sep 28, 2022
Easy and Convenient
The on-line leasing system was easy, phone app works well - simply and convenient!
Recommended: Yes
Tina Betts
May 26, 2020
Hit was great service
Hit was great service
Recommended: Yes
James Pearson
Feb 14, 2020
All went well on moving in even in cold...
All went well on moving in even in cold and snow.
Nice clean space.
Recommended: Yes
Helga Liefke
Nov 20, 2019
I had a nice start w,/the person when...
I had a nice start w,/the person when i got there
Recommended: Yes
Sally Dick
Jun 06, 2019
Nancy's the best
Nancy was wonderful- we needed a storage unit that day due to my daughter moving out of her apartment and going into a smaller space- and Nancy rescheduled her lunch break so we could get into the unit as quickly as possible. Helped us pick the right size unit, and explained the promotional pricing for the current summer special. She was a no-rush, answer all the questions, and made what could have been a much more stressful experience better. I'd definitely use this Public Storage location again!
Recommended: Yes
Amanda Hammett
Mar 27, 2019
Great customer service...
Great customer service...
Recommended: Yes
Scott Racine
Nov 19, 2018
The customer service person was...
The customer service person was excellent! The overall experience was great!
Recommended: Yes
Larry Ogden
Nov 08, 2018
Very professional
Very professional. Service was great and cost was great also. Highly recommend
Recommended: Yes
Glorianne Olson
Sep 04, 2018
Loved my experience
Loved my experience! Nancy was so amazing and accommodating!
Recommended: Yes
JC
May 19, 2018
Very smooth online site
Very smooth online site. Knowledgeable staff.
Recommended: Yes
Daroll Aanenson
Mar 06, 2018
Nice location
Nice location , helpful staff ,newer storage with different sizes.
Recommended: Yes
Mary S
Sep 05, 2017
Great experience
Great experience with this shop at hwy 96 and Centerville road. Clean, fast, and EASY!
Recommended: Yes
Jim Stromberg
Aug 29, 2017
Have stored here before, and worked with Nancy. She's a great help, and runs an efficient operation! I like that the place is clean and orderly. Thank you, Nancy!!
And now, about 4 weeks later, I'm back with Nancy, renting another container. EXTREMELY helpful...and kind! Takes all the stress out of this part of moving. Thank you again!
Recommended: Yes
Kristina Ruth
Aug 02, 2017
Nancy is fantastic to work with. For as long as she's there, I give them 5 stars! I've utilized a number of different self storage locations/brands and this is the best experience. Helpful, great communication, very straightforward. Highly recommended!
Recommended: Yes
Fritz Knaak
Jul 21, 2017
Staff here has always been excellent. A bit dated facility. No video cameras and security is only the gate and fence. We've been told this may change. Location is very convenient.
Recommended: Yes
Kimberly Farmer
May 27, 2017
The customer service I receive whenever I come in is great. The agents are always friendly and very helpful!
Recommended: Yes
Heather Spillman
Apr 08, 2017
They, are extremely friendly here, I want to thank Sonya for reserving my unit for me and for setting me up to finalize it with Nancy, it went extremely smooth, and they go over everything with u and explain it in great detail and if u have any questions they can and will answer them. thanks alot Sonya and Nancy for such a wonderful experience. I would recommend u guys a million times over. thanks again.
Recommended: Yes
Dennis Jones
Feb 08, 2017
Outstanding and easy!!
The facility is clean and secure. The employees are knowledgeable and helpful.
Recommended: Yes
Lorne Maxwell Fread
Feb 08, 2017
The best storage company hands down
Everything about Public Storage makes it the best. This is the second time my family and I have used the company. The staff is always helpful and provides the best customer service around. They always answer questions and handle concerns immediately. No matter the time of day I've visited I have felt safe and I know my property is safe. I always reccommend Public Storage to people looking for a place to keep their posessions
Recommended: Yes
Arlene Williams
Oct 20, 2015
Intermediate space from present to future home.
From the moment your people were more than helpful. They were reassuring at a time when I was coming apart at the seams. I am so happy I heard about you. Needing a short term place to store my belongings your company was the answeetest to my prayers.
Recommended: Yes
Mark
Jul 20, 2015
Good experience
The property managers have been helpful and the unit was clean, well maintained and ready for me to move into. The only needed improvement I can think of is a better marking of the traffic flow. To access the only exit keypad, you have to leave by one specific route, which is not marked. When the gate is left open you can exit from either direction. When it is not, the keypad can only be accessed from one direction without exiting your vehicle. I understand the need for a consistent direction of the traffic flow and it should be clearly marked with signs and/or pavement markings.
Recommended: Yes
John Bergene
Mar 17, 2015
Very courteous
Your rep at the facility was extremely helpful and made sure I was satisfied with my choices as to unit before Renting. Couldn't be happier with the service.
Recommended: Yes
Mason Owen
Dec 16, 2014
$1 first month is for real with no strings attached!
Web site works good and has all the basic pricing information and site locations. Easy to navigate too. Friendly courteous people to talk to on the phone with questions. Professional efficient staff at the rental site to make this a very positive experience. Thanks!
Recommended: Yes
Sandy& Joe Musha
Feb 13, 2014
very nice helpful workers
I called and told public storage about the unit behind us was pushed into our side,and takes away from us putting our boxes straight up..That was 4 weeks ago.heard nothing back .so I went in to see what was done,not one thing.Very disappointed .I am paying $110.00 a month.sad that I haven't heard a word..
Recommended: Yes
