Dawn michel
Oct 25, 2023
Very clean and easy to access
I needed a place to store my belongings and it was very easy to apply online and pay for my storage
Recommended: Yes
Sharon Gentle
Oct 13, 2022
Easy peasy
Thanks to Tammy my move-in was wonderful! She was so helpful and so knowledgeable and friendly.
Recommended: Yes
Anon
Aug 15, 2022
No-showed and never tried to call back
They endlessly called me for 2 straight days days and when I was finally able to answer that had me schedule a time to come in, sign my lease, and get the unit. I come in at 10AM (the time we had scheduled on the phone) and there was nobody there. Waited a half an hour, tried calling- nothing. Finally went online and got a storage unit down the street which was way easier than this place. Called and left several voice messages that were never given a call back. Very poor service for a place that claims to “care about their customers”.
Recommended: No
WD
Apr 05, 2022
None.
Showing its age. Could use roof and asphalt repairs.
Recommended: Yes
Mia Reed
Dec 30, 2021
Simple and easy process.
Process was simple and easy. Had no issues
Recommended: Yes
alan m
Jun 06, 2020
I have always been treated fairly and...
I have always been treated fairly and honestly by Public Storage. I have had storage for over 15 years and it works well.
Recommended: Yes
Ray
Jun 06, 2020
very good service
Paul is professional, courteous and very helpful when it comes to making sure the customer is taken care of.
Recommended: Yes
Dan
May 15, 2020
My experience was good.
The location was good for what I needed, pricing was fair, the help was excellent and the place was clean.
Recommended: Yes
Michael Nelson
Apr 22, 2020
Paul was extremely helpful!
Paul was extremely helpful!
Recommended: Yes
Tracy
Jan 23, 2020
Super helpful
I highly suggest this facility for storage. It was really clean and they were super helpful. I have no concerns about the safety of my belongings.
Recommended: Yes
Tracy
Jan 19, 2020
Excellent and highly recommend
I would highly recommend this place for your storage needs. They were very easy to work with and everything went very smooth. The pricing is reasonable and I feel very comfortable over the security of my belongings. Highly impressed!
Recommended: Yes
Stewart Sondak
Oct 22, 2019
I reciently rented a small storage...
I reciently rented a small storage unit, I bought a heavy Master lock costing $30.00 that did not fit the holes on the door lock of the unit, so I had to buy another lock... other than that issue I was satisified.
Recommended: Yes
Julie Willms
Sep 23, 2019
Sam who checked me in was very friendly...
Sam who checked me in was very friendly and helpful
Recommended: Yes
Michael Dziekciowski
May 06, 2019
Nancy was very helpful and knew the...
Nancy was very helpful and knew the products and services we would need and explained everything very clearly and made sure we understood everything.
Recommended: Yes
William Robb
Apr 10, 2019
very helpful and polite
very helpful and polite, clean and secure facility. I think the fees and monthly rental charges could be a bit less expensive especially when you are renting multiple units. That said I would recommend Public Storage to all.
Recommended: Yes
Lonny Murray
Mar 28, 2019
Everyone there is very nice
Everyone there is very nice
Recommended: Yes
Jerry Griffis
Feb 11, 2019
We will use public storage and tell our...
We will use public storage and tell our friends to use public storage.
Recommended: Yes
Carol Charging Thunder
Feb 11, 2019
The gentleman was so kind ask if I need...
The gentleman was so kind ask if I need any help, which I didn't but was nice to hear.
Recommended: Yes
Jeanne Vandeberg
Nov 02, 2018
The service was extremely excellent
The service was extremely excellent. They were very polite
Recommended: Yes
Brenda Gengler
Oct 29, 2018
Awesome staff made everything very...
Awesome staff made everything very simple and stress free
Recommended: Yes
Tim Lange
Aug 28, 2018
David and Nancy were wonderful to work...
David and Nancy were wonderful to work with! Thank you! Tim and Felicia.
Recommended: Yes
Bill Griffin
Aug 22, 2018
paul the attendant was cool.
paul the attendant was cool.
Recommended: Yes
William Schoonover
Jun 13, 2018
I showed up without an appointment
I showed up without an appointment. Paul was very helpful, accommodating, and efficient. I was in and out in no time thanks to his familiarity with the process. I would recommend them to anyone in the area needing a friendly, secure, and professional storage facility.
Recommended: Yes
James Rogers
Jun 12, 2018
Very professional and explained how...
Very professional and explained how everything works. This is my first time using any storage.
Recommended: Yes
Montgomery Mestnik
Dec 14, 2017
This is my 4th year with Public Storage ...
This is my 4th year with Public Storage and always nice to work with there people.
Recommended: Yes
Deanna Reisner
Jul 14, 2017
Manager at storage, Paul, went put of his way to help me obtain a unit. I called the call center to reserve a unit and apparently something went wrong. I got to storage and was informed by Paul there was no unit reserved. Paul sat down, did paper work and got me a unit. I was in a very stressful situation and Paul made it easy for me. I thank him and Nancy for doing an awesome job!!! Good people to work with for your storage needs.
Recommended: Yes
Carmela Carter
Jun 25, 2017
I stored here a couple years ago, and I used them at the time, for about 3 years. The experience was always pleasant, staff was always polite and welcoming. Nancy did my initial walk through when I rented my space, and she also did my exit with me, she was always a pleasure to talk to, always smiling and making sure everything was going well. If I ever needed storage again, it would definitely be here! ??
Recommended: Yes
Crystal Veronikas
Jun 21, 2017
Excellent place to store your stuff. Had no issues, nice secure access and cameras all over the facility. Very friendly staff and always willing to answer any questions if needed. Paul was awesome with checking me in and out. Very clean facility and well maintained.
Recommended: Yes
Crystal Veronikas
Jun 16, 2017
Excellent customer service
Excellent customer service, great hours and clean storage units.
Recommended: Yes
Jessica F
Jun 06, 2017
Great experience
I had a really good experience. It was a busy Saturday at the beginning of the month and I was treated respectfully and with my time and convenience at the forefront.
Recommended: Yes
Katie Chow
Mar 16, 2017
Nancy at this Public Storage location gave me and my boyfriend, Jerad, stellar service. She was super kind and very helpful. We were able to access our storage unit quickly after registration and we had all our questions answered. She was also as accommodating as she could be to our requests. We got a great deal for our storage unit! Definitely recommend this location to others!
Recommended: Yes
Scott Degel
Dec 06, 2016
Very kind and helpful
The only regret I have is the hours. I wish we would be able yo have longer hours. Instead of 9-6 Mon-Friday 9-5on weekends
Recommended: Yes
Jeff Stasny
Nov 22, 2016
Paul from the white bear storage was the best!
We were in need of a short term solution to store our goods while in the process of moving. We met Paul and he walked us through the whole process, and was very knowledgeable and friendly. Highly recommend this place to anyone looking for storage. Paul is a great asset to your company
Recommended: Yes
Roger Schwarze
Nov 16, 2016
Good experience
Things were handled well.
Recommended: Yes
Jodilyn Hamilton
Sep 20, 2016
Very nice and informational employees
The employees were nice to talk to and it was easy to rent a storage unit
Recommended: Yes
Andrew Melander
Jun 21, 2016
Excellent Customer Service
Great Customer Service
Recommended: Yes
AP
Apr 13, 2016
Friendly
The White Bear Lake site is extremely friendly, helpful and clean. We are using the storage for a short amount of time but will be sure to use this storage company and location again.
Recommended: Yes
Sarah Mills
Mar 22, 2016
This location is the best
Very professional staff. Very knowledgable and answered all of my questions. I will recommend the location to everyone I know and will also be using in the future.
Recommended: Yes
Valerie Fall
Feb 10, 2016
Affordable
The prices are affortable, curtious employees, they explain all details thourghly. Clean, secure. I would recommend this to anyone.
Recommended: Yes
Tony P.
Nov 10, 2015
5 STARS
Great customer service, knowledgeable staff with helping to determine my storage needs. Thank you for making this a very easy and no pressure transaction.
Recommended: Yes
Shawn
Sep 03, 2015
Nice place
Wish the driveway to the units was cleaned. There have been nails and other small metal items in my tires. Unit was clean and staff was very friendly and helpful.
Recommended: Yes
Mary Johnson
Nov 17, 2014
Needes storage and I needed it now!
Was very please with the staff that helped me get a storage area that I could afford and it was large enough to hold all of my belonging. My items were safely stored and will spread the word on my happiness with selecting Public Sotrage.
Recommended: Yes
Bernetta Smith
Aug 25, 2014
In a pinch! Public Storage's service was there for me. So thankful.
My daughter passed in May. Had to empty her home out. Her two children needed a quick place to hold their belongings for a short time. My place too small. Public Storage took care of our needs, in a pinch! The children didn't have to worry about the things they're keeping nor be rushed to sort thru what stays or goes. Releived a lot of frustration on all of us. Three months later, one child has sorted and cleared their things. Took a huge load off their sholders. I expect the other child will finalize their belongings soon. I appreciate the month to month: no annual committment. Like I said "in a pinch". Public Storage and the team there in White Bear Lake, MN are wonderful and just what we needed during our time of lost and recoup.
Recommended: Yes
Arlen Ubbinga
Aug 13, 2014
worked out great
I had extra family coming to stay a few weeks, so I needed to move a few things out to make room for them. I knew Public Storage was nearby so I thought I would give them a try. I found Nancy very helpful, she sat me up with a small storeroom that was perfect for my needs. I would recommend Public Storage to my friends based on my experience..
Recommended: Yes
Jerry Xiong
Jun 04, 2014
Thank you!
Public Storage across from Sam's Club on 694. Paul is a great guy, easy going, easy to work with and very friendly. My experience at Public Storage was great. Paul made my moved easy. Note: Nancy was also great. Gave me advice to protect my properties. Thank you both for making my experience with Public Storage easy. I would highly recommend Public Storage to anyone. Thanks again.
Recommended: Yes
Enrique Romero
Apr 09, 2014
friendly staff, clean and secure storage
This storage place is reasonable for the size and cost, easy access, I'm satisfied.
Recommended: Yes
