Public Storage - White Bear Lake - 1830 Buerkle Road

Very clean and easy to access

I needed a place to store my belongings and it was very easy to apply online and pay for my storage

Recommended: Yes

Easy peasy

Thanks to Tammy my move-in was wonderful! She was so helpful and so knowledgeable and friendly.

Recommended: Yes

No-showed and never tried to call back

They endlessly called me for 2 straight days days and when I was finally able to answer that had me schedule a time to come in, sign my lease, and get the unit. I come in at 10AM (the time we had scheduled on the phone) and there was nobody there. Waited a half an hour, tried calling- nothing. Finally went online and got a storage unit down the street which was way easier than this place. Called and left several voice messages that were never given a call back. Very poor service for a place that claims to “care about their customers”.

Recommended: No

None.

Showing its age. Could use roof and asphalt repairs.

Recommended: Yes

Simple and easy process.

Process was simple and easy. Had no issues

Recommended: Yes

I have always been treated fairly and...

I have always been treated fairly and honestly by Public Storage. I have had storage for over 15 years and it works well.

Recommended: Yes

very good service

Paul is professional, courteous and very helpful when it comes to making sure the customer is taken care of.

Recommended: Yes

My experience was good.

The location was good for what I needed, pricing was fair, the help was excellent and the place was clean.

Recommended: Yes

Paul was extremely helpful!

Paul was extremely helpful!

Recommended: Yes

Super helpful

I highly suggest this facility for storage. It was really clean and they were super helpful. I have no concerns about the safety of my belongings.

Recommended: Yes

Excellent and highly recommend

I would highly recommend this place for your storage needs. They were very easy to work with and everything went very smooth. The pricing is reasonable and I feel very comfortable over the security of my belongings. Highly impressed!

Recommended: Yes

I reciently rented a small storage...

I reciently rented a small storage unit, I bought a heavy Master lock costing $30.00 that did not fit the holes on the door lock of the unit, so I had to buy another lock... other than that issue I was satisified.

Recommended: Yes

Sam who checked me in was very friendly...

Sam who checked me in was very friendly and helpful

Recommended: Yes

Nancy was very helpful and knew the...

Nancy was very helpful and knew the products and services we would need and explained everything very clearly and made sure we understood everything.

Recommended: Yes

very helpful and polite

very helpful and polite, clean and secure facility. I think the fees and monthly rental charges could be a bit less expensive especially when you are renting multiple units. That said I would recommend Public Storage to all.

Recommended: Yes

Everyone there is very nice

Everyone there is very nice

Recommended: Yes

We will use public storage and tell our...

We will use public storage and tell our friends to use public storage.

Recommended: Yes

The gentleman was so kind ask if I need...

The gentleman was so kind ask if I need any help, which I didn't but was nice to hear.

Recommended: Yes

The service was extremely excellent

The service was extremely excellent. They were very polite

Recommended: Yes

Awesome staff made everything very...

Awesome staff made everything very simple and stress free

Recommended: Yes

David and Nancy were wonderful to work...

David and Nancy were wonderful to work with! Thank you! Tim and Felicia.

Recommended: Yes

paul the attendant was cool.

paul the attendant was cool.

Recommended: Yes

I showed up without an appointment

I showed up without an appointment. Paul was very helpful, accommodating, and efficient. I was in and out in no time thanks to his familiarity with the process. I would recommend them to anyone in the area needing a friendly, secure, and professional storage facility.

Recommended: Yes

Very professional and explained how...

Very professional and explained how everything works. This is my first time using any storage.

Recommended: Yes

This is my 4th year with Public Storage ...

This is my 4th year with Public Storage and always nice to work with there people.

Recommended: Yes

Manager at storage, Paul, went put of his way to help me obtain a unit. I called the call center to reserve a unit and apparently something went wrong. I got to storage and was informed by Paul there was no unit reserved. Paul sat down, did paper work and got me a unit. I was in a very stressful situation and Paul made it easy for me. I thank him and Nancy for doing an awesome job!!! Good people to work with for your storage needs.

Recommended: Yes

I stored here a couple years ago, and I used them at the time, for about 3 years. The experience was always pleasant, staff was always polite and welcoming. Nancy did my initial walk through when I rented my space, and she also did my exit with me, she was always a pleasure to talk to, always smiling and making sure everything was going well. If I ever needed storage again, it would definitely be here! ??

Recommended: Yes

Excellent place to store your stuff. Had no issues, nice secure access and cameras all over the facility. Very friendly staff and always willing to answer any questions if needed. Paul was awesome with checking me in and out. Very clean facility and well maintained.

Recommended: Yes

Excellent customer service

Excellent customer service, great hours and clean storage units.

Recommended: Yes

Great experience

I had a really good experience. It was a busy Saturday at the beginning of the month and I was treated respectfully and with my time and convenience at the forefront.

Recommended: Yes

Nancy at this Public Storage location gave me and my boyfriend, Jerad, stellar service. She was super kind and very helpful. We were able to access our storage unit quickly after registration and we had all our questions answered. She was also as accommodating as she could be to our requests. We got a great deal for our storage unit! Definitely recommend this location to others!

Recommended: Yes

Very kind and helpful

The only regret I have is the hours. I wish we would be able yo have longer hours. Instead of 9-6 Mon-Friday 9-5on weekends

Recommended: Yes

Paul from the white bear storage was the best!

We were in need of a short term solution to store our goods while in the process of moving. We met Paul and he walked us through the whole process, and was very knowledgeable and friendly. Highly recommend this place to anyone looking for storage. Paul is a great asset to your company

Recommended: Yes

Good experience

Things were handled well.

Recommended: Yes

Very nice and informational employees

The employees were nice to talk to and it was easy to rent a storage unit

Recommended: Yes

Excellent Customer Service

Great Customer Service

Recommended: Yes

Friendly

The White Bear Lake site is extremely friendly, helpful and clean. We are using the storage for a short amount of time but will be sure to use this storage company and location again.

Recommended: Yes

This location is the best

Very professional staff. Very knowledgable and answered all of my questions. I will recommend the location to everyone I know and will also be using in the future.

Recommended: Yes

Affordable

The prices are affortable, curtious employees, they explain all details thourghly. Clean, secure. I would recommend this to anyone.

Recommended: Yes

5 STARS

Great customer service, knowledgeable staff with helping to determine my storage needs. Thank you for making this a very easy and no pressure transaction.

Recommended: Yes

Nice place

Wish the driveway to the units was cleaned. There have been nails and other small metal items in my tires. Unit was clean and staff was very friendly and helpful.

Recommended: Yes

Needes storage and I needed it now!

Was very please with the staff that helped me get a storage area that I could afford and it was large enough to hold all of my belonging. My items were safely stored and will spread the word on my happiness with selecting Public Sotrage.

Recommended: Yes

In a pinch! Public Storage's service was there for me. So thankful.

My daughter passed in May. Had to empty her home out. Her two children needed a quick place to hold their belongings for a short time. My place too small. Public Storage took care of our needs, in a pinch! The children didn't have to worry about the things they're keeping nor be rushed to sort thru what stays or goes. Releived a lot of frustration on all of us. Three months later, one child has sorted and cleared their things. Took a huge load off their sholders. I expect the other child will finalize their belongings soon. I appreciate the month to month: no annual committment. Like I said "in a pinch". Public Storage and the team there in White Bear Lake, MN are wonderful and just what we needed during our time of lost and recoup.

Recommended: Yes

worked out great

I had extra family coming to stay a few weeks, so I needed to move a few things out to make room for them. I knew Public Storage was nearby so I thought I would give them a try. I found Nancy very helpful, she sat me up with a small storeroom that was perfect for my needs. I would recommend Public Storage to my friends based on my experience..

Recommended: Yes

Thank you!

Public Storage across from Sam's Club on 694. Paul is a great guy, easy going, easy to work with and very friendly. My experience at Public Storage was great. Paul made my moved easy. Note: Nancy was also great. Gave me advice to protect my properties. Thank you both for making my experience with Public Storage easy. I would highly recommend Public Storage to anyone. Thanks again.

Recommended: Yes

friendly staff, clean and secure storage

This storage place is reasonable for the size and cost, easy access, I'm satisfied.

Recommended: Yes