Central Self Storage - Belton

Wonderful experience so far.

Wonderful experience so far. I just moved in last week, but all looks great so far.

Recommended: Yes

Easy access. Good location.

Excellent property. Clean, easy access.

Recommended: Yes

Storage need fulfilled.

On site at Belton,MO person very good and knowledgeable.

Recommended: Yes

Friendly and helpful

I needed a parking spot for our travel trailer close to Overland Park, KS. After my initial enquiry, I was called and invited to a site visit. The facility is well kept (not new) with easy secure access. I received a 2nd month rebate when I signed up. Very happy thus far with my selection.

Recommended: Yes

Very friendly and very helpful

The attendant was very personable and was very informative with any questions.

Recommended: Yes

Quick, easy, and very helpful.!

it was so easy to rent. Did reservation online and got a call. Used kiosk since I couldn't be there until after hours and was able to do everything and get in.

Recommended: Yes

Definitely

The Establishment was easy to find and very clean and well kept there was lots of security which made me feel very safe with my items being stored there

Recommended: Yes

Thank you!

Thank you! The CS person was very helpful on a early Saturday morning call.

Recommended: Yes

Easy and helpful

it was so easy to rent. Did reservation online and got a call. Used kiosk since I couldn't be there until after hours and was able to do everything and get in.

Recommended: Yes

Good, easy,clean

Was easy to get to a storage, and easily organized

Recommended: Yes

Friendly, clean, well lit and secured

Great facility with plenty of room. Its gates close at 10pm inside and out, so be out on time! Well lit and accessible.

Recommended: Yes

Great location, friendly staff clean area. And plenty of space.

This storage facility is great, nice helpful and friendly staff. They are clean and easy to access. Great choice. Prices and fees are reasonable and affordable.

Recommended: Yes

Limited access hours

My only grievance is your hours of access. Every once in a great while, you are unable to be everywhere at the same time, and sometimes need that extra 30-45 minutes.

Recommended: Yes

Best to look somewhere else

After a job transfer sent me to the west coast I needed long-term storage near Belton and an ex-inlaw KCMO family. I chose Scott Avenue but it was not called Central, then. It's changed hands 3 times in the 10 years I've been renting. I paid on time and for years no problem. Then I get a call asking me if I've moved out seeing that my door was up. Turns out my lock was cut months ago and all my things were stolen. Apparently the criminals came over a period of many visits to clear me and other units out. I was still paying full rent on an empty unit for 5 months. I filed a police report over the phone but the officer was blunt," this happens here all the time." For all the money I've paid out I was hoping for a little security but no. It was just a waste. /s

Recommended: No

Best in Town

The gentleman than waited on me was very helpful and informative and friendly. Thank you for a great experience. I would definitely recommend to a friend in need of a storage facility.

Recommended: Yes

Good Value

Good values, nice management,good place to rent.

Recommended: Yes

great customer service. easy access. helpful. clean

great customer service. easy access. helpful. clean

Recommended: Yes

Easy to rent, good pricing

This place was a breeze to rent. Great pricing, and exactly what you expect from cheap, clean storage

Recommended: Yes

quick, easy and affordable storage unit rental

the rental agent was friendly and helpful. Got in and out quickly with no hassles. Got access code and able to get in unit in timely manner. It was a last minute-in a hurry kind of situation and I was very happy with how I was treated and that I was able to get it all done quickly.

Recommended: Yes

Awesome

Very efficenct always called me back and stayed late even for me...

Recommended: Yes

Pleasant Experience.

The guy at the front desk was fabulous. Very helpful and friendly. You can tell he really enjoys his job, which is great.

Recommended: Yes

潇摯

Good experience getting storage

Recommended: Yes

Very accommodating

Easy rental process. A variety of payment options. Use of a moving truck was such a big help!

Recommended: Yes

No better place to keep Your "stuff" safeyt?t

Highly recommended! This sight is well lit, protected, accessible, accommodating, professionally managed and clean!!! All props to John... Thank You ~ you're Awesome!!! Happy Holidays笨ｨ

Recommended: Yes

Able to rent a unit 24 hours a day

With the Kiosk Machine in front if the office, you can rent a unit from the kiosk anytime of day. You can pay your storage 24 hours a daybat the kiosk.

Recommended: Yes

I'll be moving out soon

Had to take space at south annex. It's a mess and doesn't look secure. I'm not comfortable there so will be finding another option to move to.

Recommended: No

Very professional and courteous.

I got a great deal and was well taken care of. No complaints.

Recommended: Yes

Great place!

I'm very pleased with customer service I have received every time I call or go in, very friendly , helpful and informative. The price can't be beat. I highly recommend central self storage!

Recommended: Yes

Good storage facility

Good customer service! He was very helpful.

Recommended: Yes

very convenient location

I am new to the property so not sure yet but will update.

Recommended: Yes

Helpful, thorough customer service

The property manager was helpful and knowledgeable, explaining the different options available.

Recommended: Yes

Good customer service

The manager Larry was very helpful in explaining options and storage requirements.

Recommended: Yes

Great place!!

Nice and professional Staff, seems to be well guarded also. Huge RV and boat storage, long-term parking is also available and cheap.

Recommended: Yes

Needed storage space quickly and found the unit online.

The sales person was extremely helpful along with the email notifications and reminders.

Recommended: Yes

Recommended: Yes

would like a restroom or Johnny on the spot for when office not open

Everything good, a bit of uneven drive getting back to storage and would like bathroom for when office not open, otherwise good pricing and facility

Recommended: Yes

The fine print isn't even available 2read

Most memorable moment: Bums had been living in one, and when I told him he just shrugged, "yeah it happens." I reserved a 5'x10' for $30 over internet, my was first mistake. (WARNING: for the record, the opening of unit IS NOT 5' wide, only 3' wide. The INTERIOR is 5' wide.) Office was locked up with sign stating they'd be back. My time is worth way more to me than this cut rate outfit saved me. Dude finally shows up and tells me I got all the way down there to learn they had none left except in the unsecured and un-monitored lot "off site." Not disclosed when I reserved this unit. Seriously? Bait and switch. I go down there and look. It's deplorable. I go back and guy is gone again, wtf? We stand around idk, 10-15min. I wanted to just walk away, but took so much time&effort; to transport heavy items we just wanted to be done. Dude shows up, I go in, long story short, after guy could see it was unacceptable (um, duh.) He miraculously comes up with same size unit at yet another "off site" place that at least has locked gate (but no cameras) Of course it's $10 more. My property is worth more than $10, so fine, whatever, sign me up, I'm frustrated and this is stupid. I'm paying $20 admin fee, after prorated $6 for few days of month and following month is "free" but really it's $26 for 34 days. Public Storage charges similar rate for gated clean unis and video surveillance and on site personnel, and better access hours. Specials are also similar. If u value your time, money, property, and peace of mind, be careful and don't go into this place site unseen. So disappointed, I've never seen such a facility. Saving a few dollars is so not worth this.

Recommended: No

It is a pretty good storage overall

I wouldnt change my storage, unless there becaame an issue that couldnt be resolved

Recommended: Yes

Satisfied

The facility seems very secure. I feel safe storing my things there.

Recommended: Yes

Recommended: Yes

It was fast and easy. The manager was very friendly.

Recommended: No

She showed a storage unit that when she got the rusted door up it had a rusted out hole in the back of the unit!

It was just gross. It seemed unsafe, unclean, peeling paint, holes in pavement, weeds growing in cracks, For $30 more I got a fairly new storage unit at American storage in Raymore...Oh so clean, nice and secure....and I feel safe there!

Recommended: No

Quick, clean and professional

Tiffany was professional, organized and willing to help. Completed the required paperwork quickly. Would recommend to others.

Recommended: Yes

The staff was informative and efficient on getting everything set up.

I felt the facility was professionally operated and they actually exceeded my expectations. The price for a 10 x 15 unit is unmatched. It was clean and ready to go when I arrived. The whole process was easy! Thanks!

Recommended: Yes

Great place

Loved it. The lady was helpful. We were stressed and frustrated. She calmed us and assured us we would be fine...

Recommended: Yes

Very friendly staff. Computer issues need to be addressed. They were working on it.

Recommended: Yes

hard to move with such a small space

Not accustom to such a small space with such a large truck.

Recommended: Yes

Had a lot of issues but had help getting straightened out.

Recommended: Yes

cheapest storage unit I've found in the area.

Cheapest storage unit I've found in the area. Took less than 15 minutes to get the unit.

Recommended: Yes

Krissy greeted us as soon as we walked in. She was very friendly and informative on everything. We asked to see the unit before we rented it and it was clean and accessible. At public storage we would be paying $104 a mo for a 10 by 12 were at Central we are paying $77 a mo for a 10 by 24. So it is more affordable for us. Thank you very much.

Recommended: Yes

My experience was wonderful!

Recommended: Yes

There was a customer in front of us, so we waited while his paperwork was completed. We saw the storage units and found one in our size that would open, most did not, returned and completed the paperwork. We then started moving things into the storage unit.

Recommended: Yes

Recommended: Yes

Good price but unhappy they added duplicate insurance without telling me.

Most home owners or renters insurance will cover this so extra insurance is not needed. Would be better if they ask if you already had any insurance. When we started storing our stuff we were worried we might need to switch to a larger unit however no one was at the office. This was at 3:30pm.

Recommended: Yes

Recommended: Yes

Excellent as usaul, Nate is great he is the best CSR/property Mgr. I have ever dealt with. More people like him makes doing business with your company a great experience.

Recommended: Yes

everything went very smooth.

Recommended: Yes

Excellent

Recommended: Yes

Recommended: Yes

My climate controlled unit served me very well. My outside unit allowed huge quantities of dust and debris to penetrate from outside and the back wall allowed water to enter and soak all my lower boxes.

Recommended: Yes

who is very pleasant the girl who signed the paperwork with me was very nice

Recommended: Yes

Effective

Recommended: Yes

We were not told about the $9 insurance requirement when we were quoted the price. Otherwise, I would have rated highest on value.

Recommended: Yes

Good Price, Great Service, Security Good

I made an online reservation at SelfStorageDeals.com through SpareFoot. I had reserved a cheaper unit, but did not know that it was not behind the gated part of the property. When I arrived to secure my reservation and to see my unit, I was advised that I could upgrade to a better unit inside the gated area, which only costed a few dollars more. I am disabled and the customer service person that was very nice and showed me the available units by using a golf cart ,instead of walking. we moved in during July 2013 and have not experienced any problems as of yet. They could however improve the property by: 1. Adding additional lighting or put lighting in each unit 2. Security-I only solve one security camera located at the front of the gate. Additional security cameras are needed. 3. Gate access should not be limited to certain hours. Customers should have access to their storage unit 24 hours a day, seven days a week. OVERALL: this storage area is a good price for the area and the amount of space. However, if the above additional changes were made, it would increase the monthly charge to be an excellent value and the property to be a great secured location.

Recommended: Yes

The person working was very accommodating,friendly.

Recommended: Yes

Belton Self Storage facilities were adequate and exceeded our expectations. The unit is easily accessible and sure. Our experience was that of a relief and security.

Recommended: Yes

Very well, and great service

Recommended: Yes

Excellent service and very fast. Extremely helpful!

Recommended: Yes

Everything went very nicely..And answered any Questions I had... I even upgraded to the Unit I'm In Thank You

Recommended: Yes

The man who helped us was an outstanding employee and he was helpful in every sense of the word.

Recommended: Yes

The management doesn't care about you

You are just a number.

Recommended: No

Leaking roof and mice infestation.

The critter control of the area is ridiculous. I had a mice infestation in my storage unit. The roof seemed to leaf at different places as well. Dont wast your money on the insurance either. They seen to only cover earthquakes and nothing else. When I approached an employee about the damage, he handed me a pamphlet and said to call them. Not very helpful to me.

Recommended: No

The people are very helpful

Recommended: Yes