Donald McAlister
Oct 21, 2024
Close and convenient
Easy to get to, locks were supplied and unit was easy to lock
Recommended: Yes
Shannon D
Nov 17, 2022
Very friendly staff and location!
Our son is moving to Independence and he needs a storage location for his stuff until he finds a place to live in Blue Springs. We stopped by your location and I was greeted kindly by Tammy. She was so courteous and showed me all the options for our son. She showed me the sizes and gave me prices along with telling me about your specials. She gave me her card and a pamphlet. When I was getting ready to leave my wife text me and said her blood sugar was getting low. Tammy then offered me some candy she had in a dish for my wife. That was so sweet of her! Not only is she a great employee, she also cares about other people!Please let her know what a wonderful person she is as well as a great employee!
Recommended: Yes
Tiffany
May 23, 2022
Very efficient
They made it easy and u can't beat the prices
Recommended: Yes
Mike
Jan 15, 2022
Extreme hill to get to the large storage units
Other than the extreme hill to get to the large storage units (10x30) it went okay. Just makes it more difficult & if we had known about the extreme hill before renting this unit we would have gone somewhat else. Plus the manager was not very friendly.
Recommended: Yes
Steve Harris
Jan 07, 2022
Nice people, a little difficult to get into if pulling a trailer.
Very clean place. Nice staff, showed us multiple units before we rented one. Lots of Cameras and good lighting. Some areas are a bit tough to navigate if you're pulling a trailer.
Recommended: Yes
James
Nov 28, 2021
Very Friendly
I went there not knowing anything about what I had did.. Showed up and they made it extremely easy to get situated
Recommended: Yes
Eileen Passler
May 10, 2021
Great service
Great quick service , quick availability
Recommended: Yes
John C. Jones
Feb 24, 2021
Credit for a billing error
I recently discovered there were two erroneous charges on my VISA for nearly $500, which occurred 3-4 months ago. I rent a unit from Storage Mart currently, but there were extra charges in consecutive months that came from a different store from the one I am renting. After many phone calls and little progress, it was finally determined that these charges posted to the store in Blue Springs, on 12300 Outer Road. I had initially reserved a unit from this store back in June of last year, but canceled when I found a unit closer to where my apartment was located. Elizabeth is the manager at this store, and she called me this morning after receiving an email from me showing the charges to my credit card. She spent a large chunk of her day researching this and going through all the charges that occurred on the two dates where my card was wrongly charged. To make a long story short, there was an accounting/computer glitch where my card was accidentally used for another renter's unit in back to back months. I just got another call from her, that the mistake was identified and I will be receiving a full credit for the charges to my card. Without her diligence and desire to take care of customers, I would have never seen this $500 again. I would heartily recommend Elizabeth and her facility if you need to rent a storage facility in eastern Jackson County.
Recommended: Yes
Meara Duffy
Jan 26, 2021
Awesome
Awesome service! Glad I chose here.
Recommended: Yes
Amy
Jan 01, 2021
A very friendly service
The staff was friendly, helpful and fast.
Recommended: Yes
Kerrey
Jun 01, 2020
Customer service was very good
Customer service was very good
Recommended: Yes
Terry
Feb 03, 2020
Seems like a secure facility.
It's gated so Looks like a safe facility for your items.
Recommended: Yes
Amber
Dec 30, 2019
Great customer service
Great customer service. Easy access when needed.
Recommended: Yes
sharhonda
Oct 01, 2017
Nice price
Really nice area. Price and promotion is good.
Recommended: Yes
Molly
Aug 25, 2017
Danniyelle was very helpful and so nice.
Danniyelle did a wonderful job explaining how things worked, my monthly rent, the best way to hang my lock.
Recommended: Yes
Colby
Aug 23, 2017
Amazing
Clean units and friendly employees
Recommended: Yes
Colby
Aug 20, 2017
Wonderful place
Friendly employee, very clean and great pricing
Recommended: Yes
Carla
Aug 14, 2017
Professional
Very easy and professional. Nice facility.
Recommended: Yes
Jason
Jun 12, 2017
Check in was great!
Nice, courteous lady that checked us in. Unit was clean and easily accessible.
Recommended: Yes
George
Apr 23, 2017
Decent prices, good customer service
I received very good customer service while getting my unit. Prices are very reasonable, units are pretty clean and security seems to be good. Would definitely recommend.
Recommended: Yes
Gerri
Apr 16, 2017
Clean facility
Only drawback was clerk was slow dealing with another couples paperwork and left us waiting for 45 minutes. We left and came back.
Recommended: Yes
Jonathan
Feb 08, 2017
Facility was clean and check in was very easy.
Facility was clean and check in was very easy.
Recommended: Yes
Jonathan
Feb 06, 2017
Check in was quick and easy. Office was very clean.
Check in was quick and easy. Office was very clean.
Recommended: Yes
Jonathan
Feb 04, 2017
Was clean and easy to signup.
Was clean and easy to signup.
Recommended: Yes
James
Sep 17, 2016
Msnager's service was outstanding!
We were treated very professionally by the manager Dannyelle. She showed us several different units and we found the right one for.us. We were very happy with the experience
Recommended: Yes
Lance
Aug 26, 2016
Fast and Friendly
When I got to the location the rep was easy to speak with, explained everything in detail and showed the unit before the purchase to make sure I was satisfied. I like the notion that the location secure and my belongings will not be stolen.
Recommended: Yes
Vicki
Jun 25, 2016
Professional manager. Very clean great customer service
Overall great experience at this storage facility
Recommended: Yes
David
Mar 07, 2016
Fabulous Customer Service
This is KarenLea,
Thank you for removing a part of the stress in moving.
This was and is, a part of the move that was easy and I Thank you.
Recommended: Yes
卡物慨
Jan 19, 2016
Recommended: Yes
Kimberly
Aug 02, 2015
潇摯
Recommended: Yes
CORY
Jul 31, 2015
great storage great customer service
nothing but great things to say about this facility....highly recommend
Recommended: Yes
Becky
Jun 03, 2015
Recommended: Yes
mary
May 13, 2015
They did a good job helping me with everything i needed
Recommended: Yes
