Aj
Jun 07, 2024
Pleasant experience
This facility is clean, organized and easy to navigate.Nicole was the consultant I worked with to select a storage unit. She was very professional, knowledgeable and brings joy to the atmosphere. Will definitely tell people to ask for her when in need of a storage unit. Over Storage masters is great but should consider mabey a small solar light for some of the units .
Recommended: Yes
rich Covert
Nov 16, 2023
RV Storage
The place is clean. They are doing upgrades in the drainage and concrete areas impacting access temporarily which is inconvenient but otherwise needed. Like the security of the facility. It is close by so easy to access.
Recommended: Yes
R
Nov 30, 2022
Moving Process
I had a very easy and productive move. I worked with Mike at the Chesterfield location and he was extremely helpful. He genuinely cared about me and the process of moving my mother's belongings. I didn't feel pressured to sign up. I was able to use their moving truck which saved me a lot of money. The size and price were what I was looking for. We were moving from a other storage where I was paying 3 times more. So far I am happy with the service.
Recommended: Yes
Cindy
Oct 22, 2022
Great experience
Excellent customer service by Mike!
Friendly and helpful.
Easy and quick access to storage space. Very safe and secure
Would highly recommend to everyone.
Recommended: Yes
Orlando s rey
Aug 24, 2022
Excelente.
Very good storage .
.prices and professional administration ..
Recommended: Yes
Diane Gibbs
May 04, 2022
HIGHLY RECOMMEND!!
Made reservation online. Mike called next day to confirm and go over what I would need when I came in. The whole process from beginning to end was professional ... Mike was well versed and extremely helpful. Would recommend this facility and Mike to absolutely everyone!
Recommended: Yes
D Harris
Apr 13, 2022
Great service and location
Walk thru
Availability
Very customer oriented
Knowledgeable
And flexible
Recommended: Yes
Richard
Mar 29, 2022
Easy and professional
Just moved into a 10x 20 and it we t smoothly and flawlessly.
Recommended: Yes
David
Dec 17, 2021
Good Service
Treated very well. Very good service. Price is somewhat high.
Recommended: Yes
Schilder C. Watkins
Aug 23, 2021
Service was great!
I would rocommend this facility to not only my friends an family but to anyone who would ask.
Recommended: Yes
William Friedrichs
Jul 26, 2021
Professional oper9
Professional, prompt service, clean operation.
Recommended: Yes
Brian luedde
Feb 13, 2021
Very helpful and offers a moving truck with rental
Clean and very easy to move into
Recommended: Yes
Alex
Jul 09, 2020
Very nice experience overall and would recommend this facility.
Very nice experience overall. Would recommend the facility.
Recommended: Yes
H Williams
May 16, 2018
Good Storage Option
Billy was able to promptly assist, answered my questions and identified the proper storage option for us. The unit was clean. The paperwork was electronic and correspondence was timely.
Recommended: Yes
Resa Ann
Apr 22, 2018
Such a pleasant surprise!!
A super-great experience from start to finish! Found you on-line but called help-line for questions. Joseph was patient, thorough & awesome & got me set up for move-in three days later. Then wonderful Clarence contacted me & kept me moving in the right directions. Also incredibly thourigh & professional!! I visited him at the site where thoughtfully showed me three different units / sizes to be sure of my needs. The facility is extremely secure & surprisingly tidy & clean throughout. The paperwork process was also expedient. On move-in day the lovely maintenance gentleman even brought our crew of four ‘bottled water’ without us even asking!! Oh yeah!... AND they ‘gave’ me my brand new lock!! That was a nice surprise too & Storage Masters of Chesterfield is an awesome place to do the business of that!!
Recommended: Yes
Lisa Trask
Jan 29, 2018
Public Storage raised my price until I couldn’t afford it.
Great people and convenient location. Only downside is there aren’t any Dolly’s for use.
Recommended: Yes
Eric Sowers
Jan 08, 2018
Needed storage quickly
Fast response, available units, and Brad, the manager on dity, was extremely helpful.
Recommended: Yes
Patrice
Jan 08, 2018
Fast, thorough service.
Staff friendly and helpful. Easy to work with.
Recommended: Yes
Randy
Jan 01, 2018
Easy and fast
Personnel are extremely helpful and very professional. I would highly recommend!
Recommended: Yes
Jocelyn
Aug 07, 2017
Customer Service is above and beyond
I was very happy when I moved into this facility. I loved that they will allow their clients use their moving truck for basically nothing when you move into the unit. The customer service that I received also was great. The people here really seem to care about you and are very helpful.
Recommended: Yes
Lisa
Apr 25, 2017
Very friendly staff and very clean facility.
Very friendly staff and very clean facility.
Recommended: Yes
David
Sep 07, 2016
Convenient location, clean and good service
Good value, good location, clean, great front office service
Recommended: Yes
Linda
Apr 10, 2016
I would recommend using this facility to anyone needing storage space.
The manager at this facility is excellent! He was both friendly and helpful.
Recommended: Yes
Karen
Jul 24, 2015
Excellent communication, very courteous, helpful and professional staff
Recommended: Yes
Angie
May 28, 2015
Recommended: Yes
Sheila
Dec 31, 2013
Recommended: Yes
Denise
Sep 04, 2013
I had difficulty reaching someone due to phone changes and when I was checking in the computer was down. A diagram of the facility to locate unit would be helpful.
Recommended: Yes
Diana
Jul 16, 2013
Mark is excellent. Great asset to the company
Recommended: Yes
Diana Armstrong
Jul 13, 2013
Excellent Customer Service
The service is outstanding. Mark helped me choose the appropriate size storage unit. He was very pleasant and helpful. I rented the moving truck and he helped me with the paperwork as well. I was very, very impressed. Mark is the main reason that I would recommend this facility to everyone.
Recommended: Yes
David
Jul 09, 2013
was just what I needed for my things.
Recommended: Yes
Casey Jones
Jun 20, 2013
Absolute trouble contacting General Manager Brian Wofford
Moved out before the 6th and failed to receive credit for the month, FIVE attempts at trying to hook up with GM Brian Wofford have FAILED to get ANY response, Will not recommend and we were customers for NINE years.
Recommended: Yes
Michelle
Apr 23, 2013
Recommended: Yes
Jane
Mar 12, 2012
Apart from the fact that there was no record of the reservation I had made through Sparefoot, the rest of the experience was pleasant and the prob lem was very efficiently handled.
Recommended: Yes
