Michael Taylor
May 27, 2024
Helpful
We needed to store a project car for a while and the storage facility manager was very helpful for a weekend move. When the m first unit we were assigned had too much of a hill for us to access the unit he quickly found us several other options. He was pleasant and professional.
Recommended: Yes
Nathan
May 21, 2024
Great people and fine storage
Perfect for the proximity to KC and price
Recommended: Yes
Lynn D Nevills
Mar 13, 2024
The Only Storage Facility I Will Ever Use..
A very kind and friendly staff who go out of their way to help you..The safety of you and your belongings are safe with Royal State Storage..
Recommended: Yes
Kelly
Nov 26, 2023
Excellent customer service
The price was right, excellent customer service, easy quick reservation. Highly recommend.
Recommended: Yes
Maloree
Aug 23, 2023
Wonderfully helpful
Great customer service very patient with my confusion
Recommended: Yes
Kenneth Schubert
Jul 22, 2023
Happy to find this location
Happy to find this location even thought it is a distance from my home.
Recommended: Yes
Keri Dahlquist
Apr 05, 2023
Plenty of parking
I was having trouble finding a place with big enough parking spaces. They had what I needed.
It’s located in rural Independence and close to the house I am purchasing.
Recommended: Yes
Chuck Christenson
Oct 28, 2022
Price was great but there was some confusion with the reservation.
The reservation system online worked great. When we arrived however there was some confusion as to date and rate. Thankfully I had the reservation confirmation with me and everything turned out fine.
Recommended: Yes
Candace Fry
Oct 09, 2022
Very kind staff
Megan was very kind in the phone and followed up quickly with answers.
Recommended: Yes
Lynn
Sep 04, 2022
Great Storage Facility
Have rented units from here before..This is where I come back to..To know that my belongings are safe and to be working with a great staff is all I need..
Recommended: Yes
Kimber Potter
May 19, 2022
Nice and helpful staff
Great service... I forgot my key to the lock I had so I wasn't able to lock unit befrei left. The next day I got there after they had closed. They had placed their own lock on it and I thought it was going to be a problem, but I called and left a message for them. Within 15 min. they called back to say security would be the in 10 min. to assist. Impressive!
Recommended: Yes
Pamela Burnham
May 09, 2022
No promotional code in the Reservation email
There was no promotional code to enter from the Reservation email….only the Reservation Code.
Recommended: No
Pamela Burnham
May 08, 2022
The website does not honor promotional discounts when paying online!
I reserved a 10x20 unit online with a promotional amount of $99/month. Onsite staff said the promotion was actually for the first 3 months for $99/month, then $149 a month thereafter. When I went online to pay for the rental, it DID NOT HONOR THIS PROMOTIONAL AMOUNT. Very displeased in this, however we had to reserve a storage unit.
I would like the promotional rental amount for $99 to be honored! This seems like a complete scam!
Recommended: No
Rachel
Mar 30, 2022
Cheap and friendly service
Great service. Fast call back.
Recommended: Yes
Morgan Wooley
Sep 26, 2021
Nice and secure
Very clean and easy to find. Locks were too expensive.
Recommended: Yes
Brett Wheeler
Aug 27, 2021
Pricing not as anticipated.
Had a promotion for 50% off your first month rental. Upon checking in found out that your month starts at the first of the month so I was given 50% off the prorated week left in the month and charged pull price for the next full month. Seems like a fine print type deal.
Recommended: Yes
Julie N.
Jun 17, 2021
It works for me!
Customer Service needs work. I like the spot and it's close to home.
Recommended: Yes
Theresa Bruce
Oct 10, 2020
Sharon is amazing!!
These Lady’s go the extra mile without a thought, every time!! It makes a real difference in my life for real for real!!!
Recommended: Yes
Dylan
Jun 25, 2020
Helped me out last Monte
Very helpful staff where able to get me the space I needed
Recommended: Yes
Carlos
Jun 20, 2020
Was goog
Did a good job to accommodate me thank you very much
Recommended: Yes
Kevin
May 14, 2020
Great customer service
Took less than 15 minutes to get everything setup.
Recommended: Yes
慌獲
May 03, 2020
Overall good value
It was a little tough to reserve the spot, It seamed that the communication between Sparefoot and the facility was not working properly. After working out the kinks it was smooth sailing from there on. Communication with the facility was good.
Recommended: Yes
Sarah McDunner
Mar 04, 2020
Easy to reserve
Very helpful customer
Service over the phone with offer to help on move in day if needed
Recommended: Yes
