10 Federal Storage - Industrial Dr

N.A.

N.A. xxxxxxxxxxxxxxxxxxxxx!!!!!!!!!

Recommended: Yes

Very nice unit

Very nice unit and access is 24/7

Recommended: Yes

Its a storage facility

Don't plan to stay too long as they have permanently closed their bathrooms. Their locks are combination locks.

Recommended: Yes

Semi good location

The storage facility is supposed to be a secure location. The entrance is a closed garage door with code access. The exit garage door is open and anyone can enter the building from it. No one is in the office.

Recommended: No

Clean and secure storage unit

I do recommend this place everything has been good it’s clean secure

Recommended: Yes

Needs running water and a bathroom that’s usable

It’s dirty trash everywhere looks like trash has been there for years. The 1 bathroom out of the 2 that they say is included in the facility has poop and pee all over the bathroom no running water has no door and people has full access to see inside the small pissy shitty tolit I think people were using shot to create art in the bathroom. No one is there to clean it I guess I haven’t seen anyone for the past 2 days I’ve been moving my stuff inside the facility. They should really open the 2nd bathroom for customers and clean and remodel the 2nd one . So there is no bathroom or running water so don’t cut itself and need to clean it in there. You will have to rush to the nearest place for help . It’s just sad that it’s advertised as it is and important things like a bathroom not useable is lies and my kids really needed to use it I had to drive to a bathroom and waste more time moving from out of state and tired to use the bathroom that was post to be included in a facility that advertised they have 2 inside but they don’t.

Recommended: Yes

Starting is confusing at first

The email we get states go to office. There is no one in the office. Need to go around to the (back) to get in. NOT the office. Also, the trollies are broken and difficult to use.

Recommended: Yes

Not as advertised

They advertise as drive-up but only if truck is under 10’6”! A small moving truck is taller than that. They advertise a 20x30, but it’s actually 2-10x30 units next to each other but wall in between. They force you to purchase their insurance for YOUR stuff but with a maximum limit of $5k! Never anyone ON-SITE. Customer service via phone doesn’t know anything and has a difficult time helping you.

Recommended: No

I’m an idiot so “fool proof” isn’t it.

Been a few days now & although I’ve accessed the building; I’ve yet to get in my unit due to not having code for lock. Again, I’m an idiot and take 1000% responsibility & accountability for operator error. Just it’d be cool to be able to get IN my unit. I can’t get anyone on the phone and the kiosk is 0 help

Recommended: Yes

Great Service

I started my rental on the fifteenth and will actually start moving in my stuff after July 1st. The staff that I have talked to have been helpful and courteous.

Recommended: Yes

Distance to unit from “drive way”

I was surprised to not be able to drive right in front of my storage unit. To make matters worse, mine is more than half way down the isle. Although the grounds are clean and extremely secure, I may have thought twice had I know how far I was going to have to carry my heavy boxes.

Recommended: Yes

Could be cheaper

Small space for the money especially considering you have to pay for insurance to and the constant txts are annoying

Recommended: Yes

Everything was awesome

Everyone was very accommodating and the facility was very nice

Recommended: Yes

the gated entrance makes me feel more secure as well.

very clean, safe, accessible at any time with gated entrances

Recommended: Yes

Great and clean facility with amazing customer service! Thank you!

The facility is very well priced, easily accessible, clean and convenient! I have already recommended this facility to other friends and have nothing bad to say about it! I needed somewhere quick and close due to my situation and 10 Federal was able to do all that and more. Furthermore, with all the money coming out of pocket for a new move I was granted the first month free sue to my military service!! Thank you!

Recommended: Yes

Long time wait to access unit

I had a very difficult time getting to access my unit . The self serve set up was not working. After an extensive information discussion with the rep . I spoke to, I was given the incorrect combination to the unit lock. I had to call back, and explain the entire issue with another rep., who gave me a different number to open the lock. I am hoping going forward, accessing the unit is easier. The facility is quite nice.

Recommended: Yes

Very nice for price

I will recommend to anyone who needs a unit. Thanks!

Recommended: Yes

I had problems with my lock

I had problems with my lock so it delayed my move in time, but overall the place is organized and well kept. They even have carts so help move your belongings in.

Recommended: No

This place is great, climate controlled, and no bugs!

I love this place I store my college stuff here every summer since I’ve been going to school.

Recommended: Yes

Roaches Roaches Roaches

My storage room had a tiny standard door which is NOT what I wanted, most storage rooms have doors as wide as the storage space and not these standard doors which make it very difficult to get items in the room. When I walked in there were at least 20 dead cockroaches all over the floor, yes they were dead but that is still disgusting and filthy. I stayed long enough to find another storage room and then moved out because if there are that many dead ones, that means there are live ones as well. GROSS!

Recommended: No

Worth it

Allwn, Patricia and Maci took care of all my questions when I called. They were genuinely attentive and responsive but also so respectful! The unit is just right, clean, secure, well lit, and easy to get to. The 2 wheelers and small dollies are so nice to help with unloading!

Recommended: Yes

Good service and good facility

Excellent automated process for reservation, payment and access.

Recommended: Yes

Easy access to unit

Community pallet Jack's and carts make moving items easy

Recommended: Yes

Great facility, and great customer service.

Everything was great - have nothing to complain about.

Recommended: Yes

Very nice facility

Nice, clean facility to store your items in. Very helpful staff on the phone.

Recommended: Yes

storage

Storage shed was smaller then expected

Recommended: Yes

Pleasant, clean and easy to reach, up to date technology..

A very nice storage facility staffed by an exceptionally professional individual. Easy enrollment, a safe and clean place for my favorite car! Thank you for being there!

Recommended: Yes