Central Self Storage - Knobtown

Excellent customer service

Excellent customer service and location of the storage unit was perfect.

Recommended: Yes

Kevin was excellent. He was professional, polite, and helpful.

The facilities were perfect and met my expectations.

Recommended: Yes

Good service

good service, Great management

Recommended: Yes

Great place to store stuff

The whole process was easy the people were polite and the place was clean.

Recommended: Yes

Very accommodating

Everyone was super helpful and they even offer free truck rentals

Recommended: Yes

My first choice for storage in the KC metro area!

Easy and convenient storage rental. Prices are very affordable. Safety and security are excellent and I would recommend Centra Self Storage to anyone!

Recommended: Yes

review

gentle man who did check in was very helpful

Recommended: Yes

Credit Killer

Do not store your belongings in this place unless you want them to charge you for months after you pay your bill and move your things out. Because they will and it will go on your credit.

Recommended: No

Prompt service

Rented and occupied in a matter of minutes.

Recommended: Yes

Really great to work with.

Very friendly and easy to work with.

Recommended: Yes

Great

Great facility very clean and friendly

Recommended: Yes

Very friendly and outstabding seevice

Clean, large area, easy to set up account, fast service, great customer interaction, took care of some special requests.

Recommended: Yes

Very clean. Staff provided excellent customer service.

Great location. Very clean. Friendly staff.

Recommended: Yes

Overall excellent experience!

The customer service was outstanding both prior to the date and during the registration process. I love the security, the insurance availability, and the layout of the facility which incldues prevention of water leaks. The storage space is more than sufficient for me!

Recommended: Yes

Not enough room for parking large rv

Facility needs more space for large Rv's. Had a very hard time getting my 40 ft motor home parked in it's parking space.

Recommended: No

This storage is excessively expensive

My comments are entered above.

Recommended: Yes

facility in KC, MO friendly and helpful.

Helpful and knowledgeable staff, clean facility, secure, and easy access.

Recommended: Yes

The people there were outstanding! There was some confusion as to special pricing offers. We needed a parking space for our RV. We had come in about the $27 a month for the first six months. Everyone there knew all about it, but when they tried to register us for it, it had been removed from the computer and was no longer available. That was our only problem.

Recommended: Yes

Very glad that I chose this specific storage facility.

I feel that that my personal belongings are in a safe place.

Recommended: Yes

Peace of mind for very reasonable price!

You don't get a second chance to make a 1st impression..Central storage staff was friendly, accompanying and impressionable.

Recommended: Yes

Excellent service and price

Recommended: Yes

Easy Process & Great Customer Service

Everything went perfectly... From online reservation to actually getting our spot!

Recommended: Yes

Had two bicycles stolen

My Trek mountain bike was along with a nother mountain bike from the knob town facility I thought security was good but thinking back I think that sucks

Recommended: Yes

RV parking

I was in a space in the back with my RV I came to leave the RV because my father was sick in that town in that state and I was visiting someone parked their RV so close I could not access my RV door and have access to the belongings I was storing in the RV such as clothes and other things that I needed to access while I was living in a motel in town temporarily I contacted and many many times asking for him to contact the people though they had Missouri plates on the RV I had Mississippi placed upon mine after 5 contacts I gave up the next month I cancelled and moved it

Recommended: Yes

Excellent all the way around

The entire experience was excellent

Recommended: Yes

潇摯

Recommended: Yes

Great. We are upgrading to a larger unit and leaving another facility because yours is cleaner and more secure. We plan to be there a while.

Recommended: Yes

Overall, good people to deal with and very nice facility.

Recommended: Yes

Recommended: Yes

Couldn't be easier

The move-in process was smooth. I got online reminders of my move-in date and even a phone call before the date to let me know my space was available if I wanted to move in early.

Recommended: Yes

Easy to set up on line rental. Need phone number of on site people to insure they will be there when you move it. They had a sigh up back at 2:15 and I ended up having to wait 10 minutes. Rest of move in went great.

Recommended: Yes

Insuffcient Security - Property damaged and stolen

Stored my boat in the covered parking area. Was told when I signed up that the place had excellent security including video coverage. This spring my boat was broken into. The cover was cut to gain entry, all my fuel was stolen and they destroyed my ignition switch in what I believe was an attempt to steel the battery. When I brought this to the attention of the manager...the only response was..."That is why you should have insurance" and "we don't have video surveliance coverage back there". Follow up calls have not been returned. I had previously recommended this place to neighbors with boats and RVs. I've since contacted them and told them to look elsewhere.

Recommended: No

When we called from St Louis to rent storage we were quoted one price and told that it was open until 6 PM. We got to Kansas City by 5:10 and it had been closed for hours. The electronic regristration was not functional. After several hours on the phone, they gave us a temporary code and we settled up the next business day (at a different price). Your building are well maintained and the faculity seems secure. However, I do believe that you loss alot of business because of the poor kiosk and sound quality (it's facing a busy highway). A sound buffer or booth as well as better data transmission line would increase your business and make it easier for consumers

Recommended: Yes

Great Job !!!

Kevin did a great job welcoming me to the Shed. Everything went very well: moved, stored, locked and secure. (-:

Recommended: Yes

I received an email that says working hours start at 8:00am then I went there 8:45am and waited until 10:00am on Friday. Working hours were different from your email. Another thing was according to your email first month was free. Clerk said "no" second month is free. I planned my car to park there for 34 days. I thought I just needed to pay for 4 days. No, I paid $76. Do you believe this? I had no time to argue. Could you please check this and if something is wrong, please refund me. Thanks

Recommended: Yes

Quick courteous check in. Access is nice. Time will tell if security is adequate; however, first appearence indicates it is

Recommended: Yes

Sill using it but they seem great

Recommended: Yes

Quick & easy

So far everthing ok, being a man of few words I don't need 50 characters to review.

Recommended: Yes