Nan
Nov 07, 2023
where are the hand carts?
Location is ok, and price is good. However, while free hand carts for moving are advertised, there were none available on any of my visits over 5 consecutive days, which made the move-in extremely tiring and much slower. The manager said that even she couldn't find one, "they were probably stolen or something".
Recommended: Yes
Emily Sheehan
May 03, 2022
Quick and streamlined move in process but not the cleanest
Easy move in process but grungy elevator and there were snacks in my unit leftover from the previous owners
Recommended: Yes
Sheila Owens
Jan 30, 2022
Great location and clean
Great place to store things that u have. I would use the storage facility again if I had to
Recommended: Yes
Paul Black
Dec 31, 2021
Great except one thing
This is very nice clean and climate controlled storage facility. Also I love the fact you are able to drive inside. My only complaint is the hours allowed to be inside the building I have no time to move anything with my work schedule. If you go past the closing time even by 5 minutes Public Storage sends a text and an email with a warning. Not so sure if I would store here again.
Recommended: Yes
Carla Carrabino
Oct 01, 2021
Good location
Good pricing, clean and available carts at the door.
Recommended: Yes
Kelly
Dec 14, 2020
Great location and price.
Great location. Easy access right off highway 44. The facility is clean and functional.
Recommended: Yes
Nicole Schieffer
Jan 16, 2020
Great experience
Great experience getting my storage unit. Very happy with the price and feel safe there.
Recommended: Yes
Diane Gross
Sep 17, 2019
Person at the desk was very helpful...
Person at the desk was very helpful very polite and understanding and was very informative with everything your company offers and we appreciated her time.
Recommended: Yes
Quinton L. Pittman
May 13, 2019
What a great customer service...
What a great customer service experience! Everything from the start to moving in. I am very satisfied with the friendly and knowledgeable staff, which took the time to cater to my specific needs. The facility is well lit and clean. The unit price was competitive and the unit itself was clean, dry and I felt secure knowing my items would be in a safe place. Thanks for everything! I've already recommended this place to all my good friends.
Recommended: Yes
William G.
Feb 12, 2019
Polite
Polite. Courteous Staff. Very knowledgeable of storage services that made my moving in easy and safe. Yes I would recommend Public Storage to anyone in search of a convenient place/space to store your belongings.
Recommended: Yes
Amber Abeyta
Nov 28, 2018
I loved my experience ...nothing better...
I loved my experience ...nothing better than good customer service.
Recommended: Yes
Merikayt Patton
Nov 27, 2018
I didn't have any problems
I didn't have any problems. It was a very quick check in and the access hours are easy to work with.Anything I might have needed during the move was available in the office.
Recommended: Yes
Hartbauer-McBride Memorial Foundation, Inc.
Nov 05, 2018
Great experience
Great experience, no hassle, clean, and Sid was a great help in all aspects
Recommended: Yes
Christopher Morris
Sep 18, 2018
Fair Place
The place called and followed up with me fast and I paid and moved in the next day.
Recommended: Yes
Shannon Long
May 08, 2018
Expect a good YELP review in the near future!
The front desk person is courteous and professional. I really like the double security method! You can expect a good YELP review from me in the near future!!!
Recommended: Yes
James Lindquist
May 08, 2018
I have had a storage unit with you for...
I have had a storage unit with you for 1 1/2 years. Just rented another storage unit from you because I needed it. However I was told I wasn't eligible for any promotional deals even though I was renting it for my disabled mother. I think that is very rude and unacceptable when I've been renting a unit for over a year. I will be moving both of my units into 1 but at a different facility.
Recommended: No
Lindsey S
Jun 30, 2017
Use of equipment.
Great Prices, Great Location, WONDERFUL EMPLOYEES, the only fault that this company has is that you can only use a dolly during the hours of operation in the office. So, they close at 6 everyday. I came there after work yesterday at 5:00pm with so many boxes and things to be taken to a storage unit on the second level , and for the third time this week there is no one working in the office (this is before the business hours close, they seem to leave and put up a sign that says be back at 6:25 -- thank you, but even if you do come back, it still doesn't help the dolly situation because then the office would be closed regardless) so it has been very difficult moving everything by my self ( I weigh 120 pounds and am a female ).
Recommended: Yes
Lovely Me
Jun 14, 2017
Great customer service. Mary Jane assisted with all of my storage needs. She was absolutely wonderful! She explained things thoroughly and was very courteous and professional. I will be refering everyone that i know to use public storage from now on.
Recommended: Yes
Joe Page
Jun 10, 2017
Anthony did a great job checking me in. Nice facility.
Recommended: Yes
Jamie Semler
May 01, 2017
The people working here were very helpful and made storing my stuff very easy!
Recommended: Yes
Ciarra B
Mar 07, 2017
Great customer service, very helpful well explained on all questions i had. Very considerate on what was suitable for me. Rashedi was very helpful to all. Very clean environment prices are reasonable.
Recommended: Yes
Lonny Snyder
Dec 28, 2016
The staff is cordial and accommodating and the facility is well kept and clean. Prices are competitive as well. My storage locker was priced 30 dollars less a month than ez storage for the same size. I would use this location again.
Recommended: Yes
Jennifer Dreyer
Jul 30, 2016
Excellent service!
Sid was the greatest! She went above and beyond my expectations! I'm dealing with a stressful time, and the one thing that has made this so much better, is my experience at the storage at Hampton and Wilson. I am so glad I am using this facility.
Recommended: Yes
Ward Patterson
Nov 10, 2015
Refreshlingly helpful and professional
They gave us options of unit sizes and locations on the property. Found one near another unit we already have. Personally took us to view the unit. Explained everything very clearly. Most impressive was the follow up call I got a few days later asking if everything was okay and if I needed any help of any kind.
Recommended: Yes
Racheal favors
Nov 03, 2015
nice place
I moved in very easily and have enough room for my stuff I just dont like that carts are locked up because I was moving in later in the night after the office had closed and i couldnt get a cart which made it difficult to move boxes in other than that everything was fine
Recommended: Yes
Robert Herbert
Aug 19, 2015
Very nice and fast service.
Everything went perfect. Needed a rental the same day. Was able to look at several storage units available. Was a little surprised when told how much unit was then get there and pay $30 more for fees. I will only be using for this month because EZ Storage is about $40 cheaper a month. Plus if I stay 3 months half off each month.
Recommended: Yes
Marie Hogan
Apr 15, 2015
professional and speedy service
Bob was professional and knowledgeable.
Recommended: Yes
Lindsay Walden
Nov 17, 2014
Would have been 5 stars except for one thing...
The older lady that works the front desk (I think she's a manager) is never friendly or helpful. I don't know why she isn't easy to deal with, but I've gotten to where I make sure to go when she's not there.
Recommended: Yes
