Wags
Oct 13, 2021
You won't experience Sto "rage" here, no sir
Andrea handled my business very professionally
Recommended: Yes
Raine Troyer
Apr 19, 2021
nice unit
Appreciated the online experience of getting set up for this storage uint
Recommended: Yes
Durga
Apr 03, 2020
Good nice location and affordable
Andrea is very helpful and thorough. She even offered to remind me when new units becomes available and price drops.
Recommended: Yes
Lawrence Baum
Dec 12, 2019
On site manager is extremely helpful...
On site manager is extremely helpful and knowledgeable.
Recommended: Yes
Laurel Belcher
Oct 28, 2019
Excellent customer service!
Andrea has been so helpful in keeping me informed of what size units are open and when larger ones will be available! She has really helped my stress level during our move!
Recommended: Yes
James Leblanc
Oct 22, 2019
So far so good.
So far so good.
Recommended: Yes
Luke Sinak
Jul 03, 2019
Andrea in Valley Park was great
Andrea in Valley Park was great! I worked with Andrea in Valley Park, at the Meramec Station Rd. location and she was fantastic on all accounts.
Recommended: Yes
Henry Chin
May 08, 2019
Great customer service.
Rented at this location before and no issue(s) were encountered. Andrea was very informative! I did not know that there were restroom on the property.
Recommended: Yes
Ken Kosciulek
Mar 26, 2019
Andrea
Andrea, the property manager at your Valley Park, Missouri location was extremely courteous, helpful and professional.
Recommended: Yes
Jennie Ragland
Feb 26, 2019
Public Storage was half the cost of 2...
Public Storage was half the cost of 2 other storage facilities in the vicinity. Seems to be a no frills, efficient operation. Staff was efficient and helpful. Security seems adequate. No problems so far and I am grateful to have my fathers belongings stored until i am ready to deal with them.
Recommended: No
Kt
Feb 11, 2019
Lack of communication
I had to purchase a lock the day I bought the unit but was told I could bring it back and get a refund when I brought my own lock from my old unit. I brought the old lock back the following week because the facility was closed by the time I got off work. I was told at that time that it had to be the next day to get the refund. If I had been told that up front I would have tried to get it back that following day. So now I'm out $20 and have an extra lock I don't need.
Recommended: No
Mike Larsen
Nov 27, 2018
very good
very good, courteous service
Recommended: Yes
Alison Copeland
Sep 28, 2018
I have done business with Public...
I have done business with Public storage off and on for 10 years. I always recieve kind, welcoming and helpful staff that make sure all that I need is cared for. The young lady who assisted us this week was amazing. She is a great employee with excellent customer service. You are lucky to have such a great employee representing your company. We absolutely loved her.
Recommended: Yes
Rita
Sep 17, 2018
Very friendly and professional service
Very friendly and professional service. Clean and secure facility. Brian the store manager went above and beyond to assist me when I accidentally misplaced my keys.
Recommended: Yes
Just Joan
Jun 27, 2018
Moving is a stressful event
Moving is a stressful event; moving from one state to another even worse. I am storing my "house" until I find another place to live. Bryan at Public Storage was great; contacted me immediately after reserving a unit; sent me a reminder shortly before my move-in date; and was great when I moved in. Reviewed everything I needed to know and answered all my questions.
Recommended: Yes
Marsha Bishop
Jun 19, 2018
Excellent service
Excellent service. Storage area is very clean. Appreciated being able to purchase a lock and packaging items on site.
Recommended: Yes
Daniel Callahan
Apr 17, 2018
Great
Great facility
Recommended: Yes
Jennifer Edwards
Jul 14, 2017
Chris was extremely helpful with ...
Chris was extremely helpful with renting my unit
Recommended: Yes
Lori Parker
Jun 03, 2017
Great prices and great service by Chris.
Recommended: Yes
Tiffani Davis
May 01, 2017
Stacy and Chris were absolutely fantastic. Kept a positive attitude in a busy time, very helpful
Recommended: Yes
Michael Wilson
May 01, 2017
Stacy and Chris were great today. they had a lot going on and still had smiles on ther
Recommended: Yes
Jason Rutledge
Feb 20, 2017
My brother and I had a unit here for quite a while and the staff has always been helpful. Chris is professional, thank you. Would recommend.
Recommended: Yes
Tim R
Jan 17, 2017
Works as expected
No surprises, very straight forward good service.
Recommended: Yes
James Ruggeri
Jan 11, 2017
completely professional operation
I was very impressed with the knowledge of the personnel and the overall appearance of the property.
Recommended: Yes
Margaret Conners
Jun 01, 2016
Very Satisfied !
We were very pleased with the storage space we rented. Bob showed us spaces according to our needs. That was a huge help! It's close, hours are good. Bob has been very helpful. I would and have recommended this to other people.
Recommended: Yes
Katy
Jul 28, 2015
Close to home, clean facility
I had never rented a storage unit before, and the staff at Public Storage did a great job at explaining everything I needed to know. I was pleasantly surprised that they walked me to the unit, showed me the inside, and how to use the handle and lock. On moving day I did wish there was a cart we could have used to haul my stuff from the truck to the storage unit which was inside and down a long hallway. Overall, a nice experience. I just wish I didn't have so much stuff, it would save me some money (and time) to not have to rent a storage unit at all!
Recommended: Yes
Zorro.
Jun 17, 2015
Good with some nuisance items
Easy to reserve and helpful. Did not like the pushy upsell on mattress cover and the Requirement to buy "their " insurance. My agent says my stuff is covered and they said they would tell me what I could do to get the insurance premium refunded but they never did.
Recommended: Yes
Patrick Oneill
Jan 16, 2015
Great service
Nice to deal with people that know what they are doing.
Recommended: Yes
Jeanne Ness
May 07, 2014
Need a little space, don't think twice when you choose Public Storage! Personal attention is awesome.
I need to change my storage space because the other was too far from where I live. Upon contact PS, the courteous staff help me to find the right location and made the reservation for me to meet with the manager. When I met the manager, she was very friendly and knowledgeable. The one I thought I wanted turned out to be too small. She said let me check my availabilities, and yes I have just a few doors down that will work. It was so very clean and I knew my items would not be dirty or wet. The storage space is well built. Safety, that is also one of the most important need. This was just what I wanted to have. Let me know if you need to have a storage space, PS is the best!
Recommended: Yes
Trila Fugman
Apr 09, 2014
Great experience 20 years apart!
I used this particular Public Storage more than 20 years ago before I was married and found it very nice. I was pleasantly suprised to find that when I needed it again that the facility seemed maintained, clean, and the staff was very professional.
Recommended: Yes
Jennifer Smith
Feb 26, 2014
Very helpful setting up, but when I moved out at the beginning of the month (after they had taken rent for that month), I never
When I moved out, I had to go to two different places to pay a move out fee and they still haven't refunded the rent for the month I moved out. The guys at the desk were nice, but said they'd have to talk to their managers to get my rent refunded. Guess they forgot to talk to their managers.
Recommended: Yes
