Sims Self Storage

CLIMATE CONTROLLED IS NOT SECURE

This is the most insecure climate controlled facility I have ever seen. The gate was not closed, therefore it was not locked allowing anyone onto the property. The doors to the climate controlled building are connected to key pads but they are not hooked up. Literally you just pull the doors apart to get inside. My unit is the furthest away from the exterior door and there are numerous open units close to the door. So, why was I assigned the one furthest from the door? Dealing with being ther furthest from the exterior doors, a cart would have been very helpful but there are none provided. I have never used a CC facility that doesn’t provide any carts for renter use. To top it all off, when you pay for CC, you expect CC and the half of the building that my unit is in had no air conditioning at all. The front half of the building was very cool but there was no airflow to the back of the building. Additionally, there is no actual ceiling to the units. Literally someone could come in with a ladder, climb up the ladder and jump into any of the units they wanted to and take whatever. Which is actually feasible since there is no exterior security with the gate broken and no building security since you can just pull apart the doors to gain entry into the building and no unit security with fully open ceilings. I want a full refund of what I paid in addition to $150 because now I am going to have to rent another trailer to get everything out and move it to a secure CC facility. I will post my review on every storage website in addition to my social media accounts. This is totally unacceptable for storage security. I am absolutely appalled at the lack of concern you have for your customers belongings.

Recommended: No

Rented Online Easy

Drove up and rented a unit using my phone. very easy

Recommended: Yes