Go Store It - Gerber Road

They are great!

They are wonderful check in and was very easy and move in and was very simple- I feel a lot safer at the storage unit because the one on Riverside Drive was flooded During the flood, I almost moved my mom into the Riverside Drive one and we would’ve lost all her furniture. The only thing I could say is maybe they need to only have the top two floors because it could flood again or if you decide to move and to Riverside Drive move on the second or third floor only.!

Recommended: Yes

They are great !

They are great check in was good

Recommended: Yes

We have had a good experience within this brief period of time.

No problems. The virtual signing is a little different, but after a learning curve experience, it was okay.

Recommended: Yes

Hard to understand

Did not like the way I was checked in hard to understand took a long time

Recommended: Yes

So far so good.

Facility was squeaky clean, easy access, easy check in. First time dealing with a virtual office and check in but it was pretty seamless.

Recommended: Yes

Quick, easy, clean along with a technology advanced check in.

When k walked into the facility, I was greeted by a massive screen. The camera was on top, and about ten seconds went by before a worker popped up on the screen to check me in. She was nice and accommodating. The move-in process was easy, and if I had more to store, I would definitely be a long time customer.

Recommended: Yes

It was good

I like it. It’s clean and good and friendly.

Recommended: Yes

A perfect experience, highly recommend!

Professional and caring staff, beautifully maintained and secure facility. Thank you!

Recommended: Yes

Jim was very helpful

Very courteous, professional and helpful

Recommended: Yes

Outstanding

Nothing bad to say. Great services

Recommended: Yes

Excellent storage service

Very clean facility. The customer service was also excellent. Our move in was also smooth.

Recommended: Yes

very nice and clean facility.

The location is in a very nice area with easy access.

Recommended: Yes

Great customer service

Great customer service and care. Jim Promptly greeted me right as I arrived ready to go with everything!

Recommended: Yes

Very easy rental process

Very easy rental process. Very clean

Recommended: Yes

My third rental

This has always been my go to storage facility and will remain so.. I love it..

Recommended: Yes

Additional fee

I was expecting the $20 admin fee but they also make you have monthly insurance on top of the monthly fee. Cheapest being $11 a month.

Recommended: Yes

Very clean facilities and courteous service

This was probably the simplest process I’ve been through getting a storage. The online service has you reserve a unit, and it gives you a template of all the unit sizes. Upon arrival, you can purchase a lock, insurance, etc. for really reasonable rates. Jim assisted with my storage and it was a fairly simple process. I would highly recommend them.

Recommended: Yes

So far so good рџ‘Ќ

The manager was very helpful getting me the best deal possible. Best rates I could find in Asheville.

Recommended: Yes

Excellent service with friendly, helpful staff.

I made the reservation over the phone. The office manager called the next day to confirm my reservation and ask if I had questions. Then when we arrived the next week, he was very efficient and helpful throughout the process of our moving into the unit.

Recommended: Yes

Yes I would.

Pleasant and extremely helpful with our move from out of state. Made us feel welcome. Facility clean, and close by.

Recommended: Yes

Great customer service

We were running late and arrived about 10 minutes before the office closed. The worker who checked us in didn't seemed bothered at all and didn't rush through the process. He went through all the details and even walked us to our unit.

Recommended: Yes

Great

Very helpful and accommodating

Recommended: Yes

I highly recommend

Clean establishment with a friendly staff. Pricing is reasonable. Great place to use.

Recommended: Yes

Customer service was amazing…

Customer service won me over. The facility was clean and all the COVID cleanliness/ Social distancing was applied. .

Recommended: Yes

Over all, I’m satisfied with everything

It was quick and easy and the price is very reasonable.

Recommended: Yes

Return Customer

I used this location a year ago and when it came up that I needed a unit again, I didn't even shop around, I immediately booked a unit here. There property is always spotless and the customer service is amazing! I highly recommend Go Store It on Gerber Road!!

Recommended: Yes

Highly Recommend

Very professional, facility is impeccable & staff was very attentive & friendly. I was very impressed with this facility and the way I was treated, I would definitely recommend this facility to anyone looking for a storage facility. Brand new, very nice and staff was very friendly and helpful.

Recommended: Yes

Overall great experience

Staff was friendly, upgraded me to a larger unit for cheaper.

Recommended: Yes

Great clean facility and customer service

Delighted w my experience in getting started!

Recommended: Yes

Great unit, decent price after the insurance add on.

I reserved a deal for a 5x10 for $68 a month with the first month for free. After the $10 price of a lock and the additional $11 for the renters insurance, and the one time fee of $20, I ended up paying over $40 for the first month. Not exactly free. And with the renters insurance added to the bill every month I'm paying $79 a month not $68. So the pricing of the advertisement and the amount you pay when you actually sign for a unit is quite different. But in the long run it's still cheaper than most of the other units around Asheville. it's VERY clean and I have great access to my unit especially considering that it's on the 3rd level. The building layout is convenient and overall I'm willing to pay a bit more for an easier move. Can't complain. Just wish they were more upfront about the real cost.

Recommended: Yes

The Latin-looking dude with long hair who checked me in was very good

The Latin-looking dude with long hair who checked me in was very good

Recommended: Yes

Perfect storage

Very nice team,helpful and clean place

Recommended: Yes

A perfect experience!

Immaculately maintained and secure facility, unbeatable prices/specials for air-conditioned storage in an upscale area, great customer relations, super easy to drive up to the hall entrance door for your level (no elevator) due to site design of how building sits on its sloped lot. Love it!

Recommended: Yes

Excellent Facility

The customer service was excellent and made it super easy to get set up. Also, the storage unit is clean and easy to access. We have a unit on the third floor and were able to drive up to the back and just walk right in instead of having to use an elevator.

Recommended: Yes

Great place

Great place, friendly staff, simple and quick to get a storage building, and being able to drive up to the 2nd floor is def a plus!

Recommended: Yes

Great Value

Great location, great prices, Mackenzie explained everything and offered to bring up a dolly from another floor if none were available.

Recommended: Yes

Great Service

The gentleman that helped me was very helpful and very kind.

Recommended: Yes

Great Overall Experience

From our first phone call Mackenzie has been a delight with her professionalism, personality and customer service spirit. When checking in with her at the store, she offered a great storage alternative which saved us money. The 10' x 15' storage room was spotless and moving in the next day went quite easy with the help of the moving cart in the entrance lobby. The facility we are using is brand new and very nice. We are very pleased with our decision to work with Go-Store-It.

Recommended: Yes

Extremely easy process

Excellent service! Clean facilities!

Recommended: Yes