Michael Shain
Oct 21, 2023
Good place, good location.
The customer service was responsive when I first moved in and thought I had a problem with my key not working to my unit, but actually had come back the next day to the wrong row.
Thank you, I appreciate it!
Recommended: Yes
David Tilly
Sep 16, 2023
Very pleased with Storage Space
Everything was done on line - reserved the drive up 10'X10' space, signed the contract, paid initial fees and signed up for auto pay. Received instructions to load app on my phone to enter the facility. Have yet had a need to talk to anyone - everything worked as advertised. Like the security and attention to the cleanliness of the storage unit and the site.
Recommended: Yes
Robert Munach
Feb 28, 2020
The phone center is useless
The phone center is useless. They cannot come off script and hear what you are asking. I had a much better experience going directly to the site and meeting the manager.
Recommended: Yes
Robert Mcnair
Feb 08, 2020
Great
This place is very friendly and great service
Recommended: Yes
Alessandro Fichera
May 07, 2019
Smooth transaction
Smooth transaction, no pressure to buy extras
Recommended: Yes
Kendal Brown
Feb 11, 2019
I've interacted with 2 staff members
I've interacted with 2 staff members, both of whom were very friendly and helpful.
Recommended: Yes
Sharon Hilton
Oct 14, 2018
I experience was very pleasant the...
I experience was very pleasant the service was fast and efficient public storage is my go to when I need a safe place to put my belongings I am a loyal customer for over 20 years thank you
Recommended: Yes
Walker Brown
Aug 13, 2018
Just right!
Just right! Like my units!
Recommended: Yes
A Warren
Mar 27, 2018
Problems with door to unit, but staff member great
Problems with door to unit. The lock mechanism very stiff and hard to open. Dirt blows in under the pull-down door. The staff member was very nice, helpful, and quick to respond to requests for assistance. My overall four-star rating based on average: five-stars for staff, and three-stars for facilities.
Recommended: Yes
Maria Hernandez
Oct 30, 2017
Love the location!!!
Love the location! The customer service by Tamara was just amazing!! And all around the grounds and storage rooms ate well kept. Glad I went to this location!!
Recommended: Yes
Joe Romweber
Sep 29, 2017
Super nice employees
Super nice employees, thanks, Tamara. Very clean and safe.
Recommended: Yes
Peaceful Life
Sep 18, 2017
Rented a climate control space. The customer service was awesome. The building was clean and the place seem secure. The lady in the office answered all my questions. I had a great experience for my first time using storage.
Recommended: Yes
chris farrington
Sep 02, 2017
Cee Cee and Tamara was awesome today great customer service love my unit and price
Recommended: Yes
Ryen Ormesher
Jul 17, 2017
Customer service was great
Customer service was great, as was the location, website, etc. I was frustrated with the required additional costs of things like the lock, the insurance, etc. If they're required, I'd rather they be included in the cost of the storage unit to begin with.
Recommended: Yes
Linda Baucom
Jul 13, 2017
Clean facility, accessible location and outstanding customer service. Tamara went beyond the call of duty to meet our needs and our timeline, maintaining a courteous, helpful, positive attitude throughout the process of making the arrangements for our storage unit.
Recommended: Yes
michelle taylor
Apr 06, 2017
I went into this Public Storage about two weeks ago to get some boxes and packing paper and a few other items. The lady had great customer service she even offered to take all my items out to the car for me. Haven't seen customer service like that in a while. I think her name was Tamera something like that. I will be back if we need more items.
Recommended: Yes
Just some guy.
Oct 04, 2016
Everything you'd hope for.
First and most important, the staff is excellent. That aside, it's a clean well cared for facility with reasonable prices. My only real complaint would be that this is now the second time you've asked for a survey and it's an email I'd rather not bother with once I've already reviewed. Still 5 star establishment.
Recommended: Yes
Jennifer Broenner
Dec 09, 2015
Public Storage 5 X 10 space rental
The process of renting the unit was quick and easy. Did a reservation online after seeing the facility in person one day when I stopped by, got a lower rate by reserving online. The space is perfect for my needs and the location is great. The facility is clean and the staff is courteous and helpful. Overall a great experience, the only negative I would say is that I was supposed by the additional fees that were added on that were advertised. You have to get insurance through public storage which at a minimum is $11 a month added on to the monthly advertised fee. And initially you have to pay $20 for the lock as well that is not advertised with the $1 to rent for one month $1 $25 admin fee $20 for the lock.
Recommended: Yes
