CubeSmart Self Storage - Cary

920 W. Chatham Street
Cary, NC 27511
61 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$11.50 - $471.50
Available Units: Show All
20' Parking Space
25% Off and Half Off First Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $77.25
per month
$103.00
No CC Required
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20' Parking Space
25% Off and Half Off First Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $83.25
per month
$111.00
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30' Parking Space
40% Off and Second Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $88.80
per month
$148.00
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30' Parking Space
40% Off and Second Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $96.00
per month
$160.00
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40' Parking Space
40% Off and Second Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $96.60
per month
$161.00
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4' x 4' Locker

Climate controlled, 4 ft ceiling, Interior

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $11.50
per month
$23.00
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4' x 4' Locker

Climate controlled, 4 ft ceiling, Interior

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $12.50
per month
$25.00
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4' x 4' Locker

Climate controlled, 4 ft ceiling, Interior

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $13.00
per month
$26.00
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4' x 4' Locker

Climate controlled, 4 ft ceiling, Interior

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $13.50
per month
$27.00
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4' x 4' Locker

Climate controlled, 4 ft ceiling, Interior

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $14.00
per month
$28.00
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4' x 4' Locker

Climate controlled, 4 ft ceiling, Interior

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $15.00
per month
$30.00
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5' x 5' Unit

Drive up, Outdoor access

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $24.50
per month
$49.00
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5' x 5' Unit

Drive up, Outdoor access

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $26.50
per month
$53.00
No CC Required
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5' x 5' Unit

Drive up, Outdoor access

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $28.50
per month
$57.00
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5' x 10' Unit

Drive up, Outdoor access

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $26.00
per month
$52.00
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Reserve
5' x 10' Unit

Drive up, Outdoor access

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $28.00
per month
$56.00
No CC Required
Reserve
5' x 10' Unit

Drive up, Outdoor access

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $30.00
per month
$60.00
No CC Required
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5' x 10' Unit

Climate controlled, Drive up, Outdoor access

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $83.00
per month
$166.00
No CC Required
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10' x 10' Unit

Drive up, Outdoor access

50% Off and Half Off First Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $38.00
per month
$76.00
No CC Required
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10' x 10' Unit

Drive up, Outdoor access

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $40.50
per month
$81.00
No CC Required
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10' x 10' Unit

Drive up, Outdoor access

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $43.50
per month
$87.00
No CC Required
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10' x 10' Unit

Drive up, Outdoor access

50% Off and First Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $47.00
per month
$94.00
No CC Required
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10' x 10' Unit

Climate controlled, Drive up, Outdoor access

35% Off and Half Off First Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $141.70
per month
$218.00
No CC Required
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10' x 15' Unit

Drive up, Outdoor access

35% Off and Half Off First Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $72.80
per month
$112.00
No CC Required
Reserve
10' x 15' Unit

Drive up, Outdoor access

35% Off and Half Off First Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $78.65
per month
$121.00
No CC Required
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10' x 20' Unit

Drive up, Outdoor access

35% Off and Half Off First Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $105.95
per month
$163.00
No CC Required
Reserve
20' x 20' Unit

Drive up, Outdoor access

35% Off
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $194.35
per month
$299.00
No CC Required
Reserve
20' x 30' Unit

Drive up, Outdoor access

50% Off and Second Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $363.50
per month
$727.00
No CC Required
Reserve
20' x 40' Unit

Drive up, Outdoor access

50% Off and Second Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $471.50
per month
$943.00
No CC Required
Reserve

About

CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry

Features

  • Free use of truck (tenant must refuel, $50-mile limit)
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 5% military discount (active-duty)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the CubeSmart Self Storage - Cary at 920 W. Chatham Street?
On a scale of 1-5 the CubeSmart Self Storage - Cary at 920 W. Chatham Street receives 4.5 out of 5 stars based on 61 reviews.
Does CubeSmart Self Storage - Cary at 920 W. Chatham Street offer climate Control Storage?
Yes there are 8 size options for climate control storage units at the CubeSmart Self Storage - Cary at 920 W. Chatham Street.
What is the cheapest storage unit option at the CubeSmart Self Storage - Cary at 920 W. Chatham Street?
The cheapest storage unit option is $11.50 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 10:00 PM
Is the CubeSmart Self Storage - Cary fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at CubeSmart Self Storage - Cary?
Yes, there are security cameras on site.
Are there moving supplies for sale at CubeSmart Self Storage - Cary?
Yes, there are moving supplies available for sale at CubeSmart Self Storage - Cary
What type of payments are accepted at CubeSmart Self Storage - Cary?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, mastercard, amex, discover).
Are handcarts available to assist with moving at CubeSmart Self Storage - Cary?
No, handcarts are not available.
Is there a military discount at CubeSmart Self Storage - Cary and if so how much?
Yes, there is a 5% military discount (active-duty).
Is there an elevator at the CubeSmart Self Storage - Cary?
No, there isn't an elevator available.

Customer Reviews

4.5 out of 5 stars - based on 61 reviews
Noleea Briscoe Aug 04, 2024

Great place

Nice place and great prices, great customer service

Recommended: Yes

Sue Jul 03, 2024

Very easy and pleasant experience.

Staff were awesome. We made a last minute reservation and had no problem getting exactly what we needed.

Recommended: Yes

logan May 14, 2023

very friendly and helpful getting me in

employees were nice and efficiently got me moved in

Recommended: Yes

GKS Dec 16, 2022

Convenient Storage Facility

Staff are very helpful. Unit was convenient and easy to move in to

Recommended: Yes

Leslie Campbell Oct 18, 2022

Rebecca, was extremely helpful and efficient.

Move in was extremely easy and efficient.

Recommended: Yes

Mike Sullivan Aug 14, 2022

Convenient facility

Easy to find and get set up in our unit

Recommended: Yes

Hatem Mohamed Jun 02, 2022

Excellent service

Great supporting staff and convenient locations

Recommended: Yes

Glenn Gravitt Nov 22, 2021

Clean units, personal service, use of truck

The manager at Cary Cube Smart was great! She showed me my options, processed the rental quickly, showed me her box special and offered use of their truck. I was very pleased with her knowledge, time and personal attention.

Recommended: Yes

Ken A Nov 02, 2021

Good experience

Justine and Rebecca were pleasant and very helpful. Very pleased with my experience.

Recommended: Yes

Charlotte Higgins Oct 21, 2021

Absolutely

The unit is just right and the location is lovely, surrounded by lots of trees. It feels safe and going there is like a visit in nature, just what I need from time to time.

Recommended: Yes

Lawrence Gritton May 24, 2021

Very Friendly

Justine was extremely friendly and very helpful. She met us at the storage unit to unlock and making sure the unit was clean enough.

Recommended: Yes

Leesa Shannon Sep 13, 2020

Poor customer service and no follow up

We came into to look at rental space for our upcoming move. We looked at 2 different sizes and was quoted a price. When we started the paperwork all of a sudden the price went up $11 more a month. They could not explain why and said that there was NOTHING they could do about until the "big boss" was back in the building and we were promised a follow up phone call and that never happened. I feel like it was a classic "bait and switch" scam offering one price and then not honoring it. Do not do business with this location!

Recommended: No

Scott Good Mar 09, 2020

Great experience

Aaron was friendly, helpful, and provided excellent overall customer service. The facility is clean, organized and secure.

Recommended: Yes

Tim Dec 27, 2018

The staff was friendly, helpful and able to answer all of our questions.

Had the right size storage to meet our needs.

Recommended: Yes

Perry Nov 06, 2018

Easy reservations, easy check-in

My first time using Cube Smart. Impressed with the reservation ease, the easy check-in and half price off the first months rent. Wasn't informed about the mandatory insurance coverage.

Recommended: Yes

Joseph Oct 10, 2018

Very nice staff and good units.

The staff is friendly and there are a lot of storage options. Pricing is moderate and there is no long term contract-month to month.

Recommended: Yes

Courtney Sep 26, 2018

Awesome service, clean & organized facility. Thanks!

Michelle is excellent. Was in and out in 15 minutes. Facility is clean & secure. They don't tack on a bunch of fees, either. Straight-up pricing at half what the others (the orange guys) are charging. You can even bring your own lock here. I won't use anyone else after dealing with Cubesmart. Very pleased. I recommend you go see them for your storage needs.

Recommended: Yes

barry Jul 02, 2018

i like that store

you have a good and fast customer service thanks

Recommended: Yes

Lisa Jan 25, 2018

A pleasant experience

Unit was clean Priced Right, staff was very friendly and helpful

Recommended: Yes

Jordon Nov 06, 2017

Great Service and Very Clean

Overall a great experience so far! I am happy with the customer service and the facility overall!

Recommended: Yes

Vito Sep 23, 2017

Older facility but tidy and clean. Great people.

Met the entire crew. All terrific people. Free use of their truck for a day. Large older facility but meet and clean. Easy access. Highly recommend.

Recommended: Yes

Katrice Aug 26, 2017

good choice

customer service was great and facility was clean and well maintained

Recommended: Yes

Mark Aug 16, 2017

Very friendly and professional!

The tour and paperwork were completed very quickly. Understood our particular needs and were very accommodating!

Recommended: Yes

Dalton May 27, 2017

Exactly what I expected

It's exactly what I expected. Everything went smoothly.

Recommended: Yes

Thomas May 23, 2017

Good deal, great service staff! The

Reserved over the phone from website. It was local #, the person answering did not have English as first language, answered with first name only (no company name), admitted he was located in another state,and the room he was in was very noisy. It all seemed a little sketchy. I almost hung up but glad I didn't! He was very nice and didn't require any very personal information. Once I received email confirmation with local phone number and called the facility directly fears were allayed. Customer service at the facility is great! All of the glowing reviews were accurate. Thank you

Recommended: Yes

Joe Mar 06, 2017

Very kind and personable

Reserved the unit on line. When I went to sign the paperwork I found the staff to be very friendly and positive. Good customer service

Recommended: Yes

chris Oct 28, 2016

Amazing experience!

Friendly staff, great facilities and prices. Overall an amazing experience.

Recommended: Yes

Corey Apr 11, 2016

The customer service was excellent! The only thing I didn't like was when she said climate controled meant if it's hot out the storage would be hot!

Recommended: Yes

Jim Mar 09, 2016

Great place

Great employee , Gloria was excellent to work with

Recommended: Yes

Corey Mar 07, 2016

I felt the grounds and buildings were clean and we'll layed.out

Aisha was knolagable and helpful

Recommended: Yes

Justin Feb 15, 2016

Exemplary customer service, easy to reserve a unit, free box truck to use!

CubeSmart's staff is so friendly, energetic, and knowledgeable! Ms. Robinson answered all my questions with veritable ease, toured me around the facility, and processed my reservation quickly. I also made use of their box truck to move items in and that perk alone would have set CubeSmart above the rest. The prices are reasonable, the space is clean, the staff is a joy to interact with.

Recommended: Yes

Debbie Feb 12, 2016

Aisha gave outstanding customer service!! I really wish more businesses would hire awesome people like her!!

Recommended: Yes

Deborah Feb 08, 2016

Would definitely recommend this storage facility.

I needed a storage unit right away and not all of them are open on Sunday. This one was open and very accommodating. Aisha, the lady working there was so awesome!! It's not often these days to get good customer service, from anywhere so whenever I do it's so refreshing and appreciated and she gave genuinely excellent customer service. We even realized once she took us to the unit we rented, that it was not going to be big enough so she had to redo everything and was not even the slightest bothered by that! I wish more businesses would have great employees like her!!

Recommended: Yes

Betty Holly Dec 09, 2015

Very pleased with the people at CubeSmart in Cary.

The staff was helpful, courteous and readily available to assist with the selection of the right unit. All was done timely and we are quite pleased.

Recommended: Yes

Addam Nov 03, 2015

Decent location for the price

The location isn't bad for the price, had a few concerns regarding the gate being held by string., property said it was going to be fixed but had no timeframe. Another thing that was bothersome was you had to pay extra to have 24/7 access. I wouldn't recommend getting insurance through them as for their price of 11/month for 2-3k in coverage, you can get a rental policy that covers 20,000 for a little bit less that 11/month, or adding the endorcement on your GL policy is next to nothing and covers 2 million worth. Overall not a bad deal, and would probably recommend to a fellow friend or business.

Recommended: Yes

Diane Oct 01, 2015

Great customer service

This is my first time using a storage unit and the staff at Cube Smart in Cary, NC were amazing. The process was fast and easy. And you can tell they care about they're customers.

Recommended: Yes

Pam Aug 23, 2015

this is a very clean and secure place

Gloria was the best. She understood that I had come from out of state and was very acomidating. The property is secure and very well kept.

Recommended: Yes

Samantha Aug 20, 2015

So far I like the office people. They were very kind and informative.

Recommended: Yes

Kimberli Aug 12, 2015

Very good

Recommended: Yes

Susan Jul 01, 2015

Recommended: Yes

Benjamin Tran Dec 08, 2014

Great Place to store all my things

I was running late to work, but as soon as I applied for a storage unit I was helped out within 10 minutes even though there was a line. I made it to work on time, and my storage unit is really big for what I thought. I could fit more stuff if i really wanted to. Definitely a place to store your stuff short-term or long term.

Recommended: Yes

Barbara S. Nov 23, 2014

Very friendly and helpful staff

My initial experience was very positive. I was greeted by a friendly and helpful staff member who efficiently assisted me in completing the necessary paperwork for the new storage unit I was renting. She came by to check and confirm there were no problems with the unit while we were unloading as well.

Recommended: Yes

Sue Ann Guernsey Sep 04, 2014

The only negative is it's a little hard to find. Cary doesn't like storage units so they have to conceal them.

Rental agent was very nice and friendly. The only negative is it wasn't disclosed that you have to buy $2K worth of insurance, and that affects your price calculations. I was not crazy about the fact that I could just drive in at 9 pm, the gate wasn't closed.

Recommended: Yes

Marvin Alston Aug 10, 2014

Great

Recommended: Yes

Corey Jul 09, 2014

The staff at this facility was well above helpful and very friendly. I felt like we were old friends from the moment I walked through the door. It was around 5pm on July 3rd so I was expecting the staff to just be ready to go home but they were very upbeat and helpful and had answers to all of my questions. A++ customer service.

Recommended: Yes

Courtney Jul 02, 2014

Recommended: Yes

James Dunn Jun 10, 2014

great value and excellent customer service.

I rented the 10 x 20 unit very nice facility, great location and feel very secure about the unit. The sales associate over the phone as well as in person were very resourceful and very courteous and polite about the rental..would recommend if you are looking for a safe, secure and clean storage facility.

Recommended: Yes

janet May 30, 2014

the manager was awesome and made us feel very welcome. even helped us with a few tips on packing our stuff in the room.

Recommended: Yes

Eniko May 27, 2014

My experience was great! Gloria Hall has awesome customer service skills, very personable.

Recommended: Yes

Stephen May 17, 2014

Very good for what they do.

Storing college students goods for the Summer. System was down when I got there but people worked their way through it to get me to my unit. Kudos for that. To me, storage is storage so this is as good if not better than the rest.

Recommended: Yes

Robert May 13, 2014

Excellent service, the manager took the time making sure I got the unit that fits my needs.

Recommended: Yes

Madeleine May 11, 2014

Excellent customer service. Decent deal on rental. I rented two units. Climate control is exactly what I needed.

Recommended: Yes

桓牡湯 Aug 23, 2013

So far, so good. When doing paperwork, I'm glad I questioned the insurance since my renters/homeowners will cover. It isn't necessary to pay monthly for it.

Recommended: Yes

Krishna Jul 24, 2013

Recommended: Yes

Rob Swanson Jul 17, 2013

The storage unit was full of cob webs but suits my needs.

Recommended: Yes

Kevin May 16, 2013

The employees brought me to my unit and opened and showed it to me. I loaded my property in it and put a brand new lock on it. The next day they called me and told me that they had cut my lock because I "moved into the wrong unit." They had given me paperwork for a different unit apparently. So they replaced the lock once they realized what they had done and I do not have access to it Because I don't have the key. I am really unhappy with their disorganization. I do not feel my property is safe and I can't get back to the facility for 2 months because I am out of state.

Recommended: Yes

Kevin May 15, 2013

The only negative is that the units are very dirty so all of my stuff had to be put in bags so that they didnt come out crawling with spiders

Recommended: Yes

Denise May 07, 2013

It didn't take long to process paperwork and the staff was very helpful and friendly.

Recommended: Yes

Lawanda Apr 02, 2013

Ken was helpful. I had my 1 and 3 yr olds with me, and he was very patient with the extra time it took to fill out paperwork with their constant chatter.

Recommended: Yes

Leslie Feb 21, 2013

Pleasant check in and help with unit

Helpful and pleasant customer service. When I stored my car, I was picked up and driven back to front gate, which I appreciated. Personal code set for only my entry. Clean. Feel confident that my car is in good hands

Recommended: Yes

Julie Aug 21, 2012

Recommended: Yes

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