Rebecca
Oct 18, 2024
Everything goes smoothly
Whether you do business in person or in line the process is seamless.
Recommended: Yes
Marissa touhey
Feb 15, 2021
clean and affordable
very clean ; this facility is clean.
Recommended: Yes
MARGARET Sollod
Aug 04, 2020
Units were clean
Units were clean, easy to access. Locks were already there, check in was a bit painful, because of legal stuff. I didn't get the right size unit the first time so what I unloaded, I needed to rent a second unit FAST. It was much faster the second time.
Recommended: Yes
Karen Blackburn
Jul 25, 2020
This is my first time using a storage...
This is my first time using a storage unit. The person checking me in made it easy and showed me the unit and how to work the lock and made sure i was comfortable with everything. i have been able to use the carts to make the moving easier. the unit is clean and no problems. getting in and out is easy.
Recommended: Yes
Linda Gorham
May 26, 2020
Safety and care in these times
I appreciate that the office manager wore a mask, set up 6 feet parameters around her desk, and had hand sanitizer. She was helpful in other ways, but right now, these things are extra important to me.
Recommended: Yes
James Taylor
Jan 09, 2020
I would have given you 5 stars
I would have given you 5 stars, but...You need to have more than 2 moving carts available and the exterior gate, exterior door/elevator keypads are in need of updating. 1, if not all take 2 attempts for entry.
Recommended: Yes
Joe
Jan 14, 2019
Great service
Everything went very well. Polite, professional and very knowledgeable.
Recommended: Yes
Garrie Moore
Dec 18, 2018
Excellent service !
Excellent service !
Recommended: Yes
Ken Aiman
Dec 13, 2018
The process was easy and simple
The process was easy and simple. The two employees, Grace and Kim, were able to answer all questions and work through a minor confusion point to my benefit. A definite plus to customer service!
Recommended: Yes
Glenn Smith
Jun 04, 2018
Good Start
I was very pleased with the staff and their willingness to work with me to insure all my needs were meet.With great service and prices I will always try to use Public Storage when needing extra storage space. If my retal period goes as well as it started, I will recommend them to anyone needing extra storage.
Recommended: Yes
Candice Morgan
Apr 04, 2018
It was great!
It was great!! The associate was very detailed & very thorough!!! She made sure I had a jacket when it began to rain!! It was a fast process!!! Just awesome!!!!!
Recommended: Yes
Luis Parra
Feb 02, 2018
Excellent service
Excellent service. Really quick and smooth , I didn't have to ask for anything. Manager already had everything ready for me.
Recommended: Yes
Melissa Kuhns
Oct 04, 2017
The whole process was easy and friendly.
The whole process was easy and friendly.
Recommended: Yes
Kevin Humphries
Oct 04, 2017
was helped by Grace! She was incredibly helpful and we will use this company again!!
Recommended: Yes
Ed
Sep 21, 2017
Great service by the manager !!!!
Great service by the manager !!!!
Recommended: Yes
Elizabeth Fisher
Sep 11, 2017
This is my first time ever storing with a Public Storage facility. From the first phone calls and visits, I felt very informed and comfortable. Kim has been so friendly, professional, and helpful. I would definitely recommend this company and specific location.
Recommended: Yes
Michael Zapata
Aug 14, 2017
Kim providing outstanding service and was very polite and helpful. The facility has had a lot of deferred maintenance and is a bit run down (lights not working, gate not working, elevator issues, etc.), but they are very courteous at both the corporate hq and the local level and the place is pretty clean and secure. Moved in today and other than the fact that you have as much paperwork as buying a house, it was a smooth and pleasant experience.
Recommended: Yes
Norma Castro
Aug 01, 2017
Kim is excellent! She was so very helpful and thorough and makes you feel at home! When I left, I didn't have any questions because I was so well informed.
Recommended: Yes
Suzanne
Jul 24, 2017
LeAnn was very helpful
LeAnn was very helpful, couteous and professional.
Recommended: Yes
David Wood
Oct 30, 2016
Great
YES! Do it now!
Recommended: Yes
Shanice J
Jun 21, 2016
Awesome!
Friendly staff made the process really easy and peaceful!
Recommended: Yes
lechawat
Jun 14, 2016
Highly recommend this Public Storage location for your moving needs
The Staff was very friendly and professional. We completed the walk through and the contract in a short period of time. The process was explained thoroughly and price was reasonable.
Recommended: Yes
Patricia Bledsoe
Jan 06, 2016
Great help and very secure.
My daughter had used this storage and was very pleased. She referred me to them and I am very happy with the security and the people that work there.
Recommended: Yes
Bryan C
Jun 04, 2014
Good storage, access needs work
This is a great location for a storage facility, with the exception that you can't access the facility coming south on Cary parkway. There's a dirt road that you can go on, but it has huge hole and dips in it, if you are moving anything fragile it will probably break in your truck/car. For what they make a month they should be able to pave it smooth and have access fe both directions......
Recommended: Yes
Dottie Portee
Mar 19, 2014
Made me feel as if my belongings will be safe and intact and accessible.
I cannot tell you how nice and accommodating the lady at Public Storage was. She looked me right in the eye, smiled and assured me she had a product to meet my needs. Her explanation of the terms and conditions was clear and left no questions unanswered. Go see her if you have a storage need and you will see exactly what I mean.
Recommended: Yes
