Steven Wright
Oct 29, 2024
Manager was there when I arrived, answered all my questions
In door and convenient. Secure,safe with security camera and coded gate and entrance.Rented here about 12 years or so ago and basically ran the same way. No surprises.
Recommended: Yes
David
Aug 10, 2024
Best Storage Facility in Charlotte
Great customer service, clean units, great pricing
Recommended: Yes
Gretchen Roesel
Jul 31, 2021
Smooth transaction
Clean, easy move-in, good price!
Recommended: Yes
Robert Pace
Jun 24, 2021
This is value and efficiency at its best!
I looked at almost 30 different storage companies and they were all way too expensive and didn't have exactly what I needed. Not only that, but the people that workat those places have NASTY attitudes. Not Here. Everyone was friendly and happy and they had EXACTLY what I needed. You can't go wrong here.
Recommended: Yes
K. S
Dec 29, 2019
Price good, but no ramp or drive up access outside. Only stairs
Make certain you're sure about the unit, because if you change your mind after payment, there's no refund or prorating payment. Also it seems to be an old warehouse or something. Not your typical storage unit. To get to units you'd have to use stairs or lift your items from your truck up on a ledge. Ramps are kinda steep and are after stairs and truck ledge. They do offer UHAUL trucks.
Recommended: Yes
Douglas
Oct 16, 2019
Greattttttttttttttttttttt ttttttttttt ttttttttttttttttttttttt
Greattttttttttttttttttttttttttt ttttttttttttttttt
Recommended: Yes
Charles
Aug 22, 2018
Great value
Very courteous and helpful staff. The storage area was clean and very secure.
Recommended: Yes
Terry
Jul 25, 2017
Customer service was very good, the area was clean and easily to get to.
very good experience. The area near the facility appeared to be safe and easy to get to from Monroe road.
Recommended: Yes
Chris
Jan 21, 2017
A++++
Clean storage units at a great price!
Recommended: Yes
Penny Beaver
Oct 16, 2016
Good value.
Great customer service. Easy access. Very safe. Affordable.
Recommended: Yes
Gene
Sep 12, 2016
Good location
Found staff to be very friendly and accommodating.
Recommended: Yes
Patricia
Jun 07, 2016
GREAT SERVICE
Storage park and area very well maintained.
Recommended: Yes
Anna
May 30, 2016
Easy, helpful equipment
reservation went smoothly, easy access to my unit, lots of assistance provided such as Dolly's and other equipment to help move furniture.
Recommended: Yes
Mark Edmonds
May 26, 2016
Clean, very accessible, user friendly
Thesaurus head equipment for customers to use it was very clean the staff is very user-friendly and the room sizes were great.
Recommended: Yes
colby
May 22, 2016
Excellent
Pricing is great. Very personal and friendly customer service. Only reason for 4stars overall is because of limited access hours. But they are in the process of setting up a new gate for next month. I will always use them from here on out
Recommended: Yes
Ema
May 05, 2016
Good, central location
Good location and competitive prices with other storage facilities. Only problem is the current limited availability to the storage unit, only during business hours but I was told they were working on it. Overall, pretty satisfied.
Recommended: Yes
Sharel
May 03, 2016
Great service
The place is clean, staff very helpful and they had a good variety of spaces available.
Recommended: Yes
Jane
Apr 17, 2016
Easy to navigate move-in
Good customer service. Clean and well organized.
Recommended: Yes
Tisha
Apr 14, 2016
Love it
Recommended: Yes
Brandon
Apr 08, 2016
All indoors
Friendly staff, all units are indoors
Recommended: Yes
Cedric
Apr 07, 2016
they were extremely helpful and kind
I appreciate everything they have done to make the experience
Recommended: Yes
Cedric
Apr 04, 2016
A great place for storage
Hoback self storage is a great place for transitioning families and individuals to store their how back self storage is a great place for transitioning families and individuals to store their personal balls
it does not have an elevator to access the second floor only wraps there can be cumbersome for pushing heavy load up ....
customer service was a plus very friendly very inviting and cooperative to make use of the storage a happy experience
Recommended: Yes
Amanda
Mar 30, 2016
It was just what we needed
It has been worked out great- just like a second garage
Recommended: Yes
Jade
Mar 10, 2016
Amazing Service and Security
I moved out of town and needed somewhere short notice to store a lot of my apartment furniture and personal items. The staff was friendly very accommodating and a pleasure to work with. I would recommend Outbox Storage to any and everyone!
Recommended: Yes
Nicole
Jan 19, 2016
It was great, Mike was really nice and helpful. You can't beat the price either. I'm glad I chose this place!
Recommended: Yes
Lisa Butts
Dec 21, 2015
I was very pleased with the accessibility of the units. The center has equipment for costumers to use if they need it. The staff was also very kind and helpful to me.
Recommended: Yes
Laurie
Dec 19, 2015
Very polite office person. She was very helpful. I do wish there was a loading dock at ground level. The lowest one still required that I lift 50-60 lb objects 3 ft. in order to then put them on a dolly.
Recommended: Yes
Stephanie
Dec 11, 2015
Great pricing with a good sized space, in a good location and wonderful employees!
Recommended: Yes
Gloria Wade
Nov 30, 2015
Very nice, clean storage facility in a very nice area that is housed in a secure building.
I am very satisfied with my decision to chose Self Storage. When I entered the building I felt my personals would be in a safe secure place. This is not only because of the building but the location. A plus, the clerk was very friendly and the building was very clean. Oh yeah, how can I forget the pricing! Very affordable. This is my honest opinion. I cannot be more satisfied.
Recommended: Yes
