FMAK
Oct 01, 2022
Great Experience!!!
Paperworks were pretty quick. Booked a storage for car and the space was clean and move in room place immediately.
Recommended: Yes
Ron Nesmith
Sep 19, 2022
Great.
Great costumer service everyone I talk to was nice and answered all my questions
Recommended: Yes
Steven Campbell
Jan 07, 2021
easy process
They made the process fairly seamless and the customer service was excellent. I would recommend this place.
Recommended: Yes
Daniel G
Dec 08, 2020
Helpful staff. Price?
Everybody has been very helpful. I feel like the prices are a bit high, but I needed something in a hurry, and they had what I needed.
Recommended: Yes
Laurie Garo
Jun 25, 2019
Great Experience
Very efficient with online booking, in person appointment (so no waiting), email reminders, clean and secure, gated facilities, friendly service. Janile helped me and was extremely kind and professional. Great place to store your things at very reasonable cost. They have supplies you can purchase as well.
Recommended: Yes
Michael Hetland
Jun 20, 2019
Incredible service
Incredible service, incredible storage!
Recommended: Yes
Jo Ann Rust
Apr 09, 2019
This is a great place!
This is a great place! Clean and safe. What more could you ask?
Recommended: Yes
Devonna Cureton
Dec 12, 2018
Someone called me once i finished the...
Someone called me once i finished the online reservation and made sure I knew the location. Once i got there she was very attentive to my specific situation and was friendly. She drove me to my space and made sure i was comfortable with the lock. I also liked that she fully explained each chargw so there were no surprises. Even though it was close to closing time for her she did not rush me and had a great attitude. I am a stickler for great customer service and she was a pleasure.
Recommended: Yes
Cathy Smith
Oct 16, 2017
No lights in the unit
No lights in the unit. Two light bulbs but both were burned out. Also no string on one of the lights so I could reach the light to turn it on. I asked about the lights and was told they could send in a work order but didn't know how long it would take for them to get it done. I asked them about some light bulbs but they said they didn't have a ladder so they could fix my problem. I'm paying over 200.00 a month for this unit and I can't use it after dark. That's the only reason I gave them 4 stars, if not for that problem I would have given them a 5.
Recommended: Yes
Toryn Stewart
Oct 02, 2017
The office was clean and professional ...
The office was clean and professional looking. NeKole showed us the unit to confirm we were renting the correct size for what we needed, and gave us a thorough description of fees, policies, etc before finalizing the transaction.
Recommended: Yes
Shae Whiters
Sep 20, 2017
The service was great and fast. Any questions I had Destiny was there to answer them and helped me in everyway possible. She was a wonderful help and for that I give a 5 star rating!
Recommended: Yes
Tara Sigears
Sep 20, 2017
Great location. Rented many units and happy with them all. Thanks Destiny.
Recommended: Yes
Latisha King
Aug 22, 2017
This place is a 5 star place for sure! The customer service I recieved from the office staff was way more than above and beyond. I had a lot of questions that Destiny spent time with me and answered everyone! She made me feel like I was a friend more than a customer.. Her customer service was above and beyond .. Thank you so much for taking the time to help me figure out everything as far as what size unit I would need. The place was so clean and we'll kept. 5 star all the way.
Recommended: Yes
Andrew Nome
Jul 16, 2017
The service is fast and friendly and the units are secure. Unfortunately, the gate has restricted access hours, and while they are relatively wide, 6 a.m. to 9 p.m., they do cut in till when you might be able to use your unit. I, for instance, work from 9 a.m. to 7 p.m., which eliminates much of the useful time to move things into or out of the unit.
Beyond that, rent is always due on the first of the month, which means if you are buying a unit for 30 days you will probably have to pay for 2 months. It doesn't make much sense to me that this pay schedule couldn't be flexible, but there you have it.
Good location relative to campus and access to 485, difficult to make left turns out of the complex.
Recommended: Yes
William Richardson
May 31, 2017
Well run business and I highly ...
Well run business and I highly recommend using Public Storage if your looking for storage units.
Recommended: Yes
Lester Smith
May 12, 2017
This is the second time I have utilized the Public Storage facility. The store manager that processed my request was excellent. Lori ensured I had everything I needed and she was very pleasant to work with. She even stayed beyond her scheduled shift to finish the paperwork and to ensure I was pleased with my selection. Excellent Service!!!
Recommended: Yes
Phillip Armijo
Apr 04, 2017
My visit was quick and easy
My visit was quick and easy, the environment was clean, and the staff was very inviting and friendly. I'll definitely recommending them to friends.
Recommended: Yes
Hailey
Nov 01, 2016
Used many times, always happy
I have used public storage in two cities in North Carolina. They are always helpful, easy to work with, and the most competitively priced.
Recommended: Yes
Deidre Simpson
Sep 20, 2016
Your staff
Is knowledgeable and helpfull
Recommended: Yes
Eric
Feb 23, 2016
Veey nice
The lady up front was very friendly and helpful. The place is very clean and seems,to be real secure. I feel,that my stuff is safe there.
Recommended: Yes
Dawn Dix
Sep 22, 2015
Awesome Customer Service
Great customer service very clean and the view where they are is the best ever!!!
Recommended: Yes
Ellysia
Jul 01, 2015
My best public storage experience yet !
Accessible-hours, elevators, dollies, etc., affordable pricing, clean environment, friendly and professional staff members,safety gates/security, variety of sizes to match personal needs
Recommended: Yes
Linnette Banks
Feb 15, 2015
Adequate secure space
We are so pleased with the storage unit we have. The hours of operation are so conducive to our schedule. We appreciate that you have a security system which is comforting and gives us peace of mind that our possessions are well stored and safe!
Recommended: Yes
Ashley Vanexel
Feb 13, 2014
Great Service!
I had a pleasant experience as a first time customer. Ray really took his time to break everything down to me and show me the different units that would be the right fit for my belongings. He was curteous and friendly and made my experience fast and easy. I would recommend this facility to anyone who is looking for a temporary or long term Storage for their personal belongings. Great customer service and friendly advice!
Recommended: Yes
