Jennifer Flores
Sep 03, 2021
Very sweet employees
Easy access, the employees was very nice and helpful,
Recommended: Yes
Felicia
Oct 12, 2020
TAMIKA WAS PHENOMENAL WITH CUSTOMER...
TAMIKA WAS PHENOMENAL WITH CUSTOMER SERVICE, EXPERTISE, AND PROFESSIONALISM.
Recommended: Yes
Charles
Nov 12, 2019
The agent was very friendly
The agent was very friendly, attentive, and knowledgeable about what I needed to know to have a successful transaction.
Recommended: Yes
David Hendricks
Nov 01, 2019
I am happy with everything so far and...
I am happy with everything so far and looking forward to a long term rental
Recommended: Yes
CAH
Jan 02, 2019
Received excellent service
Received excellent service from the associates on rental options so I could make the best decision on what would meet my needs. Easy to do business with.
Recommended: Yes
Breanna Dillihunt
Jan 04, 2018
Everyone was great.
Everyone was great.
Recommended: Yes
Jonathon Knapp
Oct 16, 2017
Great service. They had a particular storage unit I was in need of and they were the only ones around to seem to have what I was looking for. Very convenient and very friendly!
Recommended: Yes
Tijwanna Ketter
Sep 20, 2017
Lachelle was great assisting me with 2 properties for our business. She was prompt, informative and very professional!
Recommended: Yes
Summer Christian
Jul 20, 2017
I have never been to a more upbeat, welcoming, and all around great customer service from any other Public Storage facility. The moment I walked in she welcomed me with such a spirit. I felt like we have known each other forever. Lachelle is the girl that helped me. 5 stars are just not enough to give this girl! Way to go Public Storage for hiring such a wonderful human being!
Forever a customer,
Summer Christian
Recommended: Yes
Amber Icard
Jul 12, 2017
This place is wonderful! The staff is amazing and very helpful. Taylor is so friendly. It's nice seeing workers like that still out in the world.
Recommended: Yes
Karen Yousef
May 01, 2017
Great place
Great place. Need to have regular staff
Recommended: Yes
Larry Hyson
Mar 31, 2017
Great service! The manager is very sweet and helpful. She is a hard worker with a smile. Keep up the good work.
Recommended: Yes
Erika Hudson
Jan 05, 2017
The best customer service ever!
Yvonne is the best! I hope she is a manager because she has the best communication skills, great interpersonal skills and was a pleasure to work with to meet my needs. If only there were more of her in the world!
Recommended: Yes
Beverly Rodriquez
Sep 06, 2016
Excellent Service!
So far, so good! We liked the friendliness and professional attitude of your representative. He was very knowledgeable of your facilities, and helped us decide upon a storage unit based upon our needs.
Recommended: Yes
Victoria Holt
Aug 08, 2016
Great location and clean storage--poor communications
This facility is clean, convenient to my temporary location and easy to access if necessary BUT every time I have tried to reach the facility via phone, I have not received a reply! When I drive to the location and talk to the personnel there, they are very helpful and quite pleasant--but I am not sure if they actually even get the phone messages I leave. I left a message last week about my move out date (which is tomorrow!) and was surprised that I did not get a call or voice mail regarding my message; then I realized that I have not gotten ONE response to my previous calls. I don't know if this is the norm for this particular location or the Charlotte area in general, but it is quite inconvenient and frustrating. Other than that, I am quite satisfied.
Recommended: Yes
Daniel Kear
Oct 20, 2015
潇摯
Good people, good service, easy access
Recommended: Yes
Steven Mahony
Oct 07, 2015
Great
Couldn't be easier and nicer people to do business with. To the point no BS Awesome experience.
Recommended: Yes
Jimmy Chaplin
Mar 03, 2015
time to relocate
The experience was a good one, and I was able to get a parking spot for a great price. .
Recommended: Yes
Darion Blakely
Feb 27, 2015
Great Prices!
Great prices and customer service! Keep up the good work!
Recommended: Yes
Shauna Clark
Jun 14, 2014
the people at the store on arrowood are very friendly, knowledgeable and courteous.
The only thing I don't like is that they do not have a truck available for rental, otherwise it's a great storage facility.
Recommended: Yes
