Ugo Uche
Nov 05, 2022
Very nice and neat.
The whole process was a lot easier and more affordable than I thought and staff very friendly.I’ll recommend this place anytime any day
Recommended: Yes
Nkrumba
Mar 02, 2021
Easy non contact move in
Super clean and simple ..............................
Recommended: Yes
John Kehoe
Feb 27, 2021
The move was easy, unit is as advertised.
Property manager Cherese was very helpful, pleasant and friendly as she helped me navigate the administrative process.
Recommended: Yes
Chanelle Rodgers
Dec 09, 2020
Very professional and informative
I was helped by Renee who did a great job. The pricing wasn’t exact because of the insurance which as a first time storage renter everything was explained to me well. Other than that I got a great deal! I may upgrade in the future but public storage is the place to go!
Recommended: Yes
Sharnette Monroe
Jul 20, 2020
Loved the service
Loved the service
Recommended: Yes
J. Greg Crumpton
Jul 07, 2020
Super easy & Renee was really helpful
Super easy & Renee was really helpful. Highly recommend these folks.
Recommended: Yes
Kyle McCormick
May 25, 2020
Excellent security and friendly customer service
I have used a few storage units in the past but none with a representative as personable and friendly as Renee, not to mention the double code entry required to enter the climate-controlled units and easy access to dollies when needed.
Recommended: Yes
Duncan R
May 05, 2020
Courteous and most helpful staff. Good direct access to unit.
Nothing was a problem. All requirements satisfied
Recommended: Yes
Lindsay Fisher
Feb 04, 2020
i didnt see anything on the website...
i didnt see anything on the website when i reviewed pricing about the additional $15 of insurance required per month, and dont like that there arent any other options on the spot.
Recommended: Yes
Ashley Reese
Oct 30, 2019
Very helpful staff
Very helpful staff. Clean facility. A little expensive, but it will work.
Recommended: Yes
Gloria Epps
Sep 30, 2019
William the manager was the best.
William the manager was the best.. He was very professional and polite, very informative and helpful, Thank you so much.
Recommended: Yes
Bill Beatty
Sep 11, 2019
Will did a great job at making the...
Will did a great job at making the leasing process simple.
Recommended: Yes
Manish
Jul 19, 2019
Great customer service and price
Great customer service and price. Very professional and helpful staff. Definitely recommend Public Storage and this Charlotte location.
Recommended: Yes
Sonya C
Jun 26, 2019
Destiny and William were excellent!
Destiny and William were excellent! They were very knowledgeable, thorough and friendly. The facility seems very clean. I could have gone anywhere but they made my experience so comfortable that this was my last stop in shopping the market. Please adjust your prices to include the monthly insurance fee or be sure to let customers know before hand. It makes you feel like Public Storage is nickel and dining their customers. This isn't even required by most storage places. It was almost a deterrent.
Recommended: Yes
K Leigh
Apr 23, 2019
Not as great a deal as I was led to...
Not as great a deal as I was led to believe. Add-ons that took my $1 first month promotional offer to over $60.
Recommended: Yes
Smiley
Feb 21, 2019
I honestly had a great experience
I honestly had a great experience. All the staff in person were very nice and helpful as well as customer service on the phone when I made a reservation. The property was well kept and very nice. The only " issue" I had was that they had changed their lock methods ie instead of a master lock they were now using cylinder locks on the inside units. I had already brought a lock from my previous storage at another PS, but could not use because of the change and a cylinder lock was $20 to purchase there. Overall really affordable and very convenient locations!
Recommended: Yes
Mitchell Coles
Oct 31, 2018
Great customer service/Safe storage facility
The customer service associate was very pleasant and efficient. She showed me around the faculty instead of making me find the storage unit on my own. Great experience. I feel my property is safe here.
Recommended: Yes
London Morrison
May 24, 2018
They made my move from Texas very...
They made my move from Texas very convenient. Lm
Recommended: Yes
Miguel Hernandez
Apr 05, 2018
GREAT STAFF!!
GREAT STAFF!!! EXTREMELY helpful and will recommend to anyone who is looking for a storage facility that is VERY well priced.
Recommended: Yes
Dennis Blankenship
Dec 12, 2017
Unit was dirty with dirt,lint and trash.
Unit was dirty with dirt,lint and trash.
Recommended: Yes
Darryl Frost
Sep 01, 2017
Friendly staff, competitive prices, ample storage space that makes other storage facilities pale in comparison. I am very happy with my experience so far.
Recommended: Yes
Trevor Whidden
Aug 29, 2017
Great facility with excellent customer service! Dana is fantastic!
Recommended: Yes
Amanda Turner
Jul 20, 2017
Jason is always very helpful and courteous. Enjoy doing business with him!!
Recommended: Yes
Mack Sheppard
Dec 04, 2016
Great customer service.. I went to 4555 south blvd and they treated me nice. Awesome team!! ??
Recommended: Yes
Frederick Parker
Oct 04, 2016
Great place to store your items.
Great customer service nice and clean storage units in a good environment.
Recommended: Yes
Quandria Looney
Jul 26, 2016
There should be a 24 hour refund process
I canceled my storage withing less than 24 hours and I was told I would be charged no matter what.
Recommended: Yes
M2016
Apr 05, 2016
Highly Recommend!
Casey was fast to sign my lease with and very knowledgeable. Definitely made moving my things into storage a breeze. Ask for Casey if you rent at the South Boulevard location.
Recommended: Yes
Nonya.
Jan 06, 2016
No complaints
Good place, clean, nice staff. Would be nice if it was clear on the website you have to have insurance through them and they have special round locks that you have to buy (you cannot use a traditional lock and if you don't have the round lock they'll automatically add it to your bill). I don't blame the location for this, I think this should be something spelled out clearly on the website so I can make an informed decision. I thought we'd spend @ $30 since I had the $1 special but it turned out to be @$60! I picked public storage because it was cheaper than the other companies but once you all tacked on insurance and the lock and all, I realized I'd made a mistake...the competitors was only $45 and I could have brought my own lock and used my own insurance.
Recommended: Yes
Linda Smith
Oct 14, 2015
Great service!
Very pleased with all of the service here. The unit was nice and clean, and Monica was excellent...she is a gem!
Recommended: Yes
