Richard Simard
Sep 24, 2022
Better than Screw-Haul
Manager Honesty is a person dedicated to the customer, easy to communicate with.
Recommended: Yes
Nick cunningham
Jan 08, 2022
It was a good experience
It was a good experience ………….
Recommended: Yes
John P.
Nov 12, 2020
Light out
Chevon was excellent. A little glitch with gate entry but she took care of it quickly
Recommended: Yes
Vanessa Amaya
Jul 07, 2020
Not satisfied on how it was not clear...
Not satisfied on how it was not clear that I could not use my own lock. Had no option but to buy one from you guys on the spot.
Recommended: Yes
Sharon Hall
Feb 14, 2020
Extremely professional & easy experience
Great experience. I knew nothing about the storage unit thing, but they made the process very easy
Recommended: Yes
Strother Jett
May 21, 2019
Professional and courteous staff!
Upon entering the building, Angie greeted us with a smile. She explained the sizes available and took us to view our selection. She was very thorough in explaining the costs and contract.
Recommended: Yes
Apolinar Hernandez
May 13, 2019
Good service
Good service, friendliness and very clean area.
Recommended: Yes
Devin Farmer
Apr 08, 2019
I didn't like the undisclosed lock fee...
I didn't like the undisclosed lock fee and I believe the mandated insurance purchase is not legal and contradicts the very insurance pamphlet that states "The purchase of this insurance is not required to complete your rental transaction" I will be following up on that piece
Recommended: Yes
Sammy Sosa
Dec 17, 2018
Fast and friendly service
Fast and friendly service. Love the fact that you can park right at the storage door to load and unload on the first floor.
Recommended: Yes
Shelton Perrin
Jul 17, 2018
Very nice and friendly women,in and out...
Very nice and friendly women,in and out in no time at all, will use this service again
Recommended: Yes
Diane S
Jul 03, 2018
Very easy to do and friendly staff
Very easy to do and friendly staff. They answered all my questions and did a great job of laying out the terms and conditions. I am very happy with my experience.
Recommended: Yes
Jeffrey Brockmann
Dec 06, 2017
My only complaint is the hours of ...
My only complaint is the hours of access to my unit. When this location was owned by Morningstar, it was 24 hour access.
Recommended: Yes
Makenzie Potts
Sep 21, 2017
Stopped into this location to check prices with my dad. The 2 girls in the office were really helpful. I never had storage before and didn't know what to expect. I can't remember her name but she was sweet and patient with me.
Recommended: Yes
Sidney
Aug 15, 2017
Highly Recommend!
Reserved my unit ahead of time, and the Public Storage website allowed me to provide all of my info in advance. When I went to check in the day of my reservation, the Customer Service rep was prepared to make everything go smoothly and quickly. I did a lot of shopping around, and this location allowed me to get a 10x10 drive-up unit for much cheaper than anywhere in the area. Highly recommend!
Recommended: Yes
Lyndsey Shaffer
Aug 11, 2017
The customer service here is amazing! Would absolutely recommend coming here!!
Recommended: Yes
Michael Donovan
Jul 05, 2017
Visited the property today to get some estimates on units. Brandy took the time to show me several different units although I gave no guarantees of renting today. Amazing customer service from her as a trainee and Angie as her superior.
Recommended: Yes
Tina Oiler
May 03, 2017
Friendly service. Well monitored. I feel safe leaving my stuff there
Recommended: Yes
Thomas Brasse
Apr 25, 2017
Nobody at the door when I got there and ...
Nobody at the door when I got there and had to wait in my truck for 10 minutes while I sat through the awful corporate number experience (why do they not list the property number on google?). Otherwise a great experience, a good spot and I just wish the parking spot for my rig was covered.
Recommended: Yes
Robert Bowman
Aug 10, 2016
Public Storage on South Tryon, Charlotte, North Carolina
Very happy and satisfied with my lucky choice to rent two units at Public Storage in Charlotte. Moving from out of state and selecting this location sight unseen, I was very happy and relieved with the kind and understanding welcome I received from the staff upon my arrival. They made sure I was happy with each unit before signing the contract and that all my needs were met now and in the future. I look forward to being a client as long as I need to. Thank you!
Recommended: Yes
Maryann Jenkins
Mar 30, 2016
Very polite on the phone and in person.
They are very helpful and polite.
Recommended: Yes
D. C.
Feb 15, 2015
Reasonable price and quality
Public storage offers economy storage options for all types of uses and provide basic old fashion good customer service and quality.
Recommended: Yes
