Ronnie bowling
Jan 06, 2021
I would recommend this facility
Everything went great I'm looking forward to being your customer
Recommended: Yes
Branson Kinsey
May 27, 2020
Great and Easy Experience
Great and Easy Experience
Everything went smoothly, even with the new COVID-19 precautions. Very glad to see they limited face to face time and were wearing masks. With all that they still explained everything well and answered all my questions.
Recommended: Yes
Esteban Suarez
Apr 30, 2020
Great Website, easy to use.
The reason my review is poor is because of the customer service of one sales manager working at 10:15 am on the 30th of April. In attempts to review the specifics of our payments and options with pro-rating, she was noticeably annoyed, and upon asking to talk with someone else and asking for her name she hung up.
I'm now left without an answer to my question and annoyed
Recommended: Yes
Stormi St John
Jan 07, 2020
Kendra was so kind and helpful
Tiffany at the Kangaroo drive location was helpful but the site didn't have what I needed that day; however, she was able to refer me to another location nearby that had exactly what I needed. She called ahead for me to the N. Duke St location and when I arrived there Kendra was waiting for me. She walked me over and showed me a unit and we were able to complete the transaction efficiently. It was a very difficult day for me and both Tiffany and Kendra were so kind, it made the difficult day a little easier being able to get one thing checked off my list.
Recommended: Yes
Marie Donahue
Jul 23, 2019
Kendra was incredibly helpful!!
Kendra was incredibly helpful!!
Recommended: Yes
Tresca Dubuc
Jul 12, 2019
Kendra at your Duke St location in...
Kendra at your Duke St location in Durham was wonderful
Recommended: Yes
Davey Wells
Jun 15, 2019
Would like to say the manager at the...
Would like to say the manager at the time I believe her name is Kendra, her customer service made me feel like iam at home and everything was fine by leaving my belongings with the unit. And we need more people in customer services like her,
Recommended: Yes
Madison
May 06, 2019
Good Service and Hours
Kendra at Public Storage was very kind and helpful when signing off on my new unit. The hours for the unit are great and the security is good.
Recommended: Yes
Shelia Parker
Mar 28, 2019
So far everything has been wonderful
So far everything has been wonderful! Kendra, the site employee, could not have been more helpful and delightful, and is truly an asset to your company.
Recommended: Yes
Matthew Threadgill
Mar 15, 2019
Customer service was amazing
Customer service was amazing, Kendra was absolutely the best person I have ever worked with on getting a storage unit
Recommended: Yes
Chris Risher
Oct 01, 2017
Had an 11:00 appointment for move in but was running late. I called to change it to 11:30, and there was no problem. When we finally got there, Sherita greeted us very warmly and told us all about what we would be signing up for (we did the online registration the day before, but it was still nice to get more info in person). The space was perfect for our needs and an excellent value.
Recommended: Yes
Chad Mccullough
Sep 12, 2017
Cee Cee had excellent service
Cee Cee had excellent service, was extremely helpful. Definitely above and beyond service.
Recommended: Yes
Brianna Mac
Sep 09, 2017
My experience here was great. I met this woman named Ceecee, she was hilarious and very nice. She gave great customer service. I'm glad I picked this storage space.
Recommended: Yes
Erica Kmetz
Sep 02, 2017
Luke was great! Very helpful. Would come back again.
Recommended: Yes
Teandrea Hunter
Aug 06, 2017
Very professional and great customer service. The property is very clean and Cece was great help!
Recommended: Yes
Sarah Riazati
Jul 06, 2017
Cece & Judy were both very helpful ...
Cece & Judy were both very helpful customer service agents throughout the reservation and check-in process.
Recommended: Yes
Karen
Mar 22, 2017
Too Expensive for such a tiny space
I had to rent a storage unit due to the fact that my Apartment building caught fire on Sunday, March 12,2017. Since I had to pay out of pocket it was a big expense.I went online first and it stated a 15% discount. I didn't get that when i went in and did all the Paperwork. The Unit sits on a Hill which is very difficult to get to. The young Lady" Allegra " at the desk is very Sweet and Professional.She was a big help on the codes, hours,explaining the paperwork,etc. Having been and still displaced from my Home and disabled I could really use the Discount as stated. I am disappointed in that.
Recommended: Yes
Randy Robinson
Mar 01, 2017
I value excellent customer service. I look for it in every business in which I do business and every interaction whether on the phone or in person. I must say Judy exemplify great customer service. She was very accommodating and knows her job. She had me in and out and ensured that I had what I need to meet my storage need. If you have not already go and visit this Public Storage. She can also handle that golf cart. Wow!!!
Recommended: Yes
Sara Dusenberry
Feb 28, 2017
Perfection!
I had an exceptional experience. Wouldn't change a thing!
Recommended: Yes
Kristie Ferrell
Nov 29, 2016
love the Best customer service everything is wonderful!!!
Very clean neat and love the customer service.
Recommended: Yes
Joe Mcmiller
Nov 16, 2014
NICE STORAGE FACILITY
I would recommend Public Storage if you ever have to store something long or short term
Recommended: Yes
