Mostafa
Sep 09, 2024
Maybe, I don't know yet
Hard to deal with..especially the virtual agent..
The map was wrong..
Recommended: Yes
Hector
Sep 07, 2024
Ok is like
Exelent for you service I like is beatifull
Recommended: Yes
Albert Beard
Jul 16, 2024
Nice place
No problem getting everything moved in once we had the entry access code
Recommended: Yes
Kaley Tritt
May 06, 2024
Staff was not helpful whatsoever
I had a reservation with multiple emails, a confirmation code, the dates and the price with the first month free. When I get there, they say there is no reservation for me and they can move me in but it’ll be an additional $20 dollars and they couldn’t figure out how to put in my free month. I tried calling the Help number and got bumped to another associate who did not listen to me tell her I had a reservation. Unfortunately I had to move in anyways due to the fact that I was being moved out of my apartment that day. After two hours there and multiple trips to the office because of misinformation I finally got everything situated. While the employee actually in the office was kind and the first associate I spoke with on the phone was helpful, no one else even listened or cared to look at my reservation. I would not recommend this storage to anyone.
Recommended: No
Shakeem Sanders
Mar 12, 2024
Very useful
Customer service was very helpful
Recommended: Yes
Julie Taylor
Jan 19, 2024
Great first impressions
This was my first time renting a storage unit. Midgard 's employees were quite helpful and courteous in helping me set up my account and in showing me my unit. I would recommend them to anyone.
Recommended: Yes
Venita
Jul 17, 2023
Very accommodating and service is efficient
I'm happy with the services provided by Midgard. I was able to easily access my unit! Thank you all!!
Recommended: Yes
Q
Jul 15, 2023
Friendly, funny and professional people in charge.
I was in, out and on my way to my unit in no time. Everything was explained, even things I hadn't initially thought of. I walked out with a smile on my face and a hard copy of instructions.
Recommended: Yes
Keith Black
Jul 07, 2023
The staff was professional in handling my needs.
I give this location a thumbs up on how professional everything is.
Recommended: Yes
Yvonne Egbo
May 30, 2023
Rental of 10 x 10
Convenient, quick and easy application with friendly service.
Recommended: Yes
Samantha Roden
Mar 15, 2023
Very professional
They were every helpful and professional. Prices were amazing. Facility was clean
Recommended: Yes
Michael Linardy
Mar 11, 2023
Matt was OUTSTANDING!!!
Matr was a HUGE help! VERY easy to deal with and super knowledgeable
Recommended: Yes
Jeffrey Marquez
Mar 02, 2023
Online
Customer service representative was the best she was thorough on everything about the storage
Recommended: Yes
Sharon J. Woodruff
Feb 04, 2023
Great facility
Everyone kind helpful great customer service.
Recommended: Yes
Star
Dec 30, 2022
Horrible
Just liars and there late fee is higher than the actual storage bill I was given false information.. Was in a dangerous situation and was told that my late fee would be waved due to me being in a DV shelter way out of state called in to pay my 70 dollar bill to be told my bill is now 370.00 due to late fees and the manager was rude telling me well they gave you the wrong info and basically he donтАЩt care about my situation!! So now I gotta figure it outЁЯШФ
Recommended: No
Lameek Patterson
Dec 07, 2022
Awesome
Awesome great place great service
Recommended: Yes
Alexis Vasquez-Morgan
Dec 05, 2022
Good customer service.
Good value, good customer service. Clean facility.
Recommended: Yes
psankalis
Nov 17, 2022
Nice customer service
Fast and easy set up. Clean facility
Recommended: Yes
Jorge Roberto Rivera
Nov 06, 2022
Up and ready to start moving in.. Love it.!!
What I love the most of this 1st experience was the fact that you guys all ready knew what I was going to ask and had the answer at the right time.. just waiting for it..
Keep it up ЁЯШЙ
Recommended: Yes
Keyona Clark
Oct 28, 2022
Awesome
Great service. Friendly staff.
Recommended: Yes
Jennie
Oct 22, 2022
Friendly
Good location, friendly service
Recommended: Yes
Jereline Moreno
Oct 17, 2022
Great Service and Friendly Staff
The lady that works in the front was amazing. She got me taken care of with no problem and was super nice. I would recommend this storage to anybody and will continue with them as long as I live in Fayetteville.
Recommended: Yes
Barbara Kiser
Oct 06, 2022
Great place
Easy transaction. Friendly front desk staff.
Recommended: Yes
Yalanda Davis
Sep 14, 2022
very clean
sign up was fast and easy online
Recommended: Yes
Aliscia Vazquez
Sep 08, 2022
Smoother then i thought
Thank you to both the Gentleman who answered all my questions and made my first ever storage unit rental a lot easier and smoother purchasing experience. I feel comfortable & confident that my personal belongings are being stored in a safe facility. Thank you again. So far so go рџ‘ЌрџЏј
Recommended: Yes
LaTishanae Smith
Sep 05, 2022
5 stars!
Zack was very helpful! Customer service was amazing
Recommended: Yes
Chris
Aug 29, 2022
Pretty good
Good area. Like the space. Ready access.
Recommended: Yes
Shay
Aug 22, 2022
It’s ok
It’s All I could find at the time, It will definitely do, however the price online does differ from when you sign your lease. You will get pro rated in that nice but not prorated out of you leave after the first of the following month. I have a 5x10 pretty pricey but that’s my opinion.
Recommended: No
Becky Kennedy
Aug 18, 2022
Affordable Storage
Associate was very helpful and patient. Glad I stored my things in this location.
Recommended: Yes
Kara
Aug 11, 2022
Super nice
I can’t remember the lady at the front counter but she was very nice and helpful. I appreciate the conversation and the upfront communication.
Recommended: Yes
Dave G.
Aug 04, 2022
quick and easy..Thanks.
We really needed a quick/reasonable solution for our extra stuff. You were available with a unit.. On line registration was fairly easy, facility is clean and well kept. Thanks for a smooth problem solved.. !
Recommended: Yes
Faye
Jul 12, 2022
Affordable clean and accessible
Affordable clean Ans accessible
Recommended: Yes
Joyce Goins
Jun 30, 2022
Great storage facility.
The staff here is very customer service friendly. I have used several different storage facilities in the last few years and this one is without a doubt the best!
Recommended: Yes
Martha Christine bell
Jun 23, 2022
Overall great transition
Customer service was excellent. Easy transition
Recommended: Yes
Nouline Sherman
Jun 23, 2022
Very secure storage!
Very good facility based on its location, and secure environment.
Recommended: Yes
Bella
Jun 18, 2022
Great experience online, easy to understand and follow
The personnel was outstanding and very helpful
Recommended: Yes
Matt
Jun 13, 2022
Great customer service
Highly recommend, fair pricing, clean unit
Recommended: Yes
Justin Thomas
Jun 12, 2022
Great workers
Everyone made me feel comfortable an the prices was great
Recommended: Yes
George Williams
Jun 02, 2022
Great service
I received prompt service and the process was fast and easy
Recommended: Yes
Rob
Apr 16, 2022
Secure and convenient.
Seems secure which is important in Fayetteville. They do not offer the 10% Military discount as advertised on the self storage.com site. Over all not bad. Everything is expensive no matter where you go these days.
Recommended: Yes
Eddy C
Apr 01, 2022
Awesome staff.
After being screwed over by Uhaul (who over booked the storage space even though there was no availability) I was treated as a valued customer at Midgard. I was given a large unit that matched my needs. It was clean and the staff were patient and very accommodating given my situation. The process was quite easy to do and I was in my unit in no time. Both staff were very competent worked well together.
Recommended: Yes
Sidney Chambers
Mar 10, 2022
Great service
It was easy to sign up and the storage was available immediately after payment.
Recommended: Yes
Brenda Sinclair
Feb 02, 2022
Nice storage units
Storage was in a location that was convenient
Recommended: Yes
James Ingram
Jan 27, 2022
Professional Establishment
Great pricing and courteous staff! Easy online reservation process!
Recommended: Yes
RosH
Nov 08, 2021
Easy peasy. Great experience in a stressful time
Very last minute need for storage. Online reservation made process quick and smooth.
Recommended: Yes
Whitney Watson
Oct 22, 2021
The staff was friendly and helpful
I arrived to complete my reservation and received prompt service and the process was fast.
Recommended: Yes
Xaviera Reace
Oct 11, 2021
Customer service is key and I received very great customer service.
Awesome customer service on both part.
Recommended: Yes
nelson
Oct 05, 2021
Very nice
very nice establishment. customer service was fine
Recommended: Yes
Anita
Oct 04, 2021
It was well.
All went well!!!!!!!!@@@@ No complains
Recommended: Yes
Shavonne Hammonds
Aug 30, 2021
My experience was very courteous and polite.
Very courteous and polite was my experience.
Recommended: Yes
Tomie Ann Walston
Aug 12, 2021
Most staff nice, one- not so much.
One of the front desk staff was really nice and you could tell the second did NOT want to be there. The second one could learn some customer service skills from the first. js
Recommended: Yes
Michelle Davis
Jul 26, 2021
Completely satisfied with service
Overall experience was good, received great customer service.
Recommended: Yes
LaToya Alford
Jul 21, 2021
I love my storage
The lady that help me was really nice
Recommended: Yes
Haylee
Jul 15, 2021
Nice, comfy, located in town‘s storage unit. Very useful!
The storage unit is very nice, we moved in the day we bought it and it was very open and lots of space. It was nice and taking care of only a couple spiderwebs in some dead bugs but besides that it was OK. Nice customer service, the lady showed me around with the golf cart before I had even bought The unit, very nice!
Recommended: Yes
Sharon Williams
Jul 13, 2021
Amazing facility
Very helpful and knowledgeable staff. Viewed a few options and made an informed decision. Definitely one of the best customer service experiences.
Recommended: Yes
Andrea Williams
Jun 01, 2021
Great service
Great customer service. The storage unit was clean and ready for us to move our items in
Recommended: Yes
Nellie f kohl
May 23, 2021
Nice people
I have a nice spot....very helpful employees even gave me a hand
Recommended: Yes
Nellie f kohl
May 21, 2021
Glad i rented....feel safe
Thank you:) great price and customer service.
Recommended: Yes
Labretta McBryde
May 16, 2021
Storage Unit Experience
I enjoyed the customer service and them assisting me with changing units once i saw the unit I had was too small! I would definitely recommend!
Recommended: Yes
Shelona Carter
Apr 30, 2021
They do nothing but tell lies
They are liars. They tell you anything to get you to rent from them. They do not honor what they tell you
Recommended: No
Cynthia
Apr 20, 2021
Excellent Service
Renting unit was very easy and customer service was excellent. Very professional.
Recommended: Yes
Laurent Soucy
Mar 31, 2021
On time and very professional.
The movers were very pleasant to work with. Treated our property well. Workers were polite.
Recommended: Yes
Dave S
Mar 08, 2021
Quality Storage Unit
Easy to move in. My storage unit was clean and ready to go.
Recommended: Yes
Katera johnson
Mar 05, 2021
It's ok
It serves the purpose needed at the time
Recommended: Yes
Wendy Oatman
Mar 05, 2021
They had the size unit I was looking for.
Very helpful and friendly. Unit was clean. Pricing was what I was looking for. I live in AZ and feel comfortable about storing my things there.
Recommended: Yes
Anthony Singletary
Feb 26, 2021
Excellent
This place had the cheapest unit that I could find in town everyone else wanted way to much for the same size unit
Recommended: Yes
Leisa Bullock-Atha
Feb 05, 2021
Smooth check in
Staff very helpful. We had to sweep, some dirt/debris, out of unit
Recommended: Yes
Nancy S.
Dec 20, 2020
Great customer service
They were quick to get my paperwork done and explained everything thoroughly.
Recommended: Yes
千
Nov 22, 2020
Nice and simple process
Signing lease online made the whole process smooth. Was able to move in with speaking to a rep, which Ed saved us a lot of time.
Recommended: Yes
Mubarak Waldron
Nov 20, 2020
Good location
Clean and polite service great location
Recommended: Yes
Syncere S
Nov 11, 2020
Great Service
They offered great service and had great move in specials. Will definitely continue to use them.
Recommended: Yes
Danisha
May 03, 2020
Good storage facility
Online ordering was a breeze, and the pricing is great! Overall good storage facility.
Recommended: Yes
