Scott Cornell
Jul 28, 2020
AC Units not working?
The site manage was excellent, facility is clean and neat. Two issues, I am paying extra for a climate controlled unit and I don't believe either ac unit is working, mid 90's and never running and no signs of condensation at the coils, unlike other units on site, resulting in potential damage to my stored items and excess storage charges. I would like someone from outside the franchise location to verify effective operation. Also, I was charged $40 for two custom locks, that I can never reuse and the location does not recycle/refund, Please contact me, Scott Cornell, 248-224-1469, thanks.
Recommended: No
Reginald Mahatha
Jun 06, 2020
Online reservation and rental went...
Online reservation and rental went without issues...Very professional Office staff..
Recommended: Yes
Phillip Burton
May 11, 2020
Very friendly and courteous answered...
Very friendly and courteous answered all questions fully. Looked at other facilities but settled on yours for above reasons
Recommended: Yes
Rhonda Johnson
Mar 23, 2020
Miranda was AWESOME!
Miranda was AWESOME!! Her energy and pleasantry is what increases customer retention. From my initial contact with her on the phone after placing unit on hold made me feel like I picked the right place. She rocks and please let her know this.
I was a stressed mom who traveled 6 hours to pick up daughter from school for COVID-19 shut down. She defiantly made my day much more enjoyable after I finally met her.
Best,
Rhonda
Recommended: Yes
Marcus
Feb 10, 2020
Excellent customer service
I appreciate the staff showing the different size units and showing me the one best suited for my needs.
Recommended: Yes
Brian Curtis
May 29, 2019
I was impressed
I was impressed and the staff help me out I would recommend
Recommended: Yes
Chirs Curry
Oct 11, 2018
Everything was great
Everything was great
Recommended: Yes
Tonia Reaves
May 07, 2018
Charlene at the Randleman Road public...
Charlene at the Randleman Road public storage facility in Greensboro North Carolina did an outstanding job and I most certainly would recommend that particular Public Storage in Greensboro North Carolina.
Recommended: Yes
N/A
May 07, 2018
They were friendly and helpful.
They were friendly and helpful.
Recommended: Yes
Billy Newman
Feb 20, 2018
The people there was real great to me
The people there was real great to me
Recommended: Yes
CJ
Oct 11, 2017
Public Storage
Gated, well-lit, secure and friendly staffed. Other than expensive insurance requirements this was a great space for a great price of the storage unit alone.
Recommended: Yes
坐
Sep 15, 2017
The customer service is great
The customer service is great. Due to a hardship placing my things in storage was a difficult task. My rep was compassionate, friendly and very helpful. I changed my reservation three time with no sign or appearance of being annoyed from the customer service rep.
Recommended: Yes
Antoinette Green
Sep 12, 2017
Jessica has excellent customer service. She was very friendly and caring.
Recommended: Yes
Angela Maitland
Aug 11, 2017
Good service, clean units. The facility is gated for extra security. I thought there were some unnecessary fees involved but all in all a painless experience.
Recommended: Yes
Sharon Sullivan
Jul 15, 2017
Ashley was a great help in setting up exactly what I needed. Professional, kind and knowledgeable. The facility had what I needed and seems to have all security measures in place.
Recommended: Yes
Gregory green
Jun 02, 2017
AMAZING!! Nothing less than AMAZING .
Jessica & Ashley helped me pick out the perfect Storage for my wife and I. explained the paper work to the T !!! all while making us feel at home. you guys ROCK.
very personable people.
Respectfully,
Greg Green
Recommended: Yes
Julita Wilson
May 30, 2017
Very clean and friendly staff
Very clean and friendly staff
Recommended: Yes
Crocotta Rogers
May 16, 2017
Everything was perfect, from my call to my visit. I don't know who I spoke to when I called. One of the managers called back, her name escapes me as well. HOWEVER, I met Ashley at the store! (Face to face contact really helps.) She was great! She took care of everything for us, it was quite painless! Thank you for exceptional service!
Recommended: Yes
Phillip Peterson Iii
May 03, 2017
The customer service and the personal ...
The customer service and the personal experience was excellent.
Recommended: Yes
Darren Sisk
Apr 28, 2017
Fast and friendly it would be a plus if ...
Fast and friendly it would be a plus if the vehicle spaces had camera exposure
Recommended: Yes
Natasha Moore
Jan 11, 2017
Very professional and friendly.
I got a quote and was made aware it specials. It was quick and the representative was very nice.
Recommended: Yes
LSHester
Nov 29, 2016
Beyond customer service!
I feel the employee that helped me did a excellent job when I rented my unit! I will always use this company whenever I'm in need of storage.
Recommended: Yes
Michelle W.
Nov 09, 2016
Decent
No issues. Just didn't have the exact space available that I needed. However it worked out fine.
Recommended: Yes
Shemel Ross
Oct 27, 2016
Superb
The quality and service is superb
Recommended: Yes
Breanna Davis
Oct 26, 2016
Happy customer
The facility is clean and neat. The Manager Dani was great. Thanks for being so kind.
Recommended: Yes
Erica Matthews
Jan 06, 2016
Service was great
Service was awesome and I enjoy my storage space.
Recommended: Yes
Jennifer Cobb
Jul 28, 2015
Great customer service
Great customer service,clean storage units and friendly professional people to go over the rental contract.
Recommended: Yes
Myra CheekBrown
Feb 16, 2015
Faulty gate
I tried a few weeks ago to get inside to check on my items that were stored and the gate was broken. There was a couple sitting and waiting to get in to no avail as well. Not sure how it needs to be handled if and when you have problems with your gate but I think at least a note should have been posted as to who could be called or contacted in case it was an emergency and someone needed something of importance out of their unit.
Recommended: Yes
Patrick Sullivan
Sep 18, 2014
Great Public Storage Experience!
We rented a 10 x 20 unit for 5 months and a 10 x 10 unit for 2 weeks while we made arranges to move to another state. Everyone in the office was helpful whenever we needed them. We had no doubt out possessions would be save in the climate-controlled units. Moving in and out was smooth. We would definitely use them again.
Recommended: Yes
