David R
May 16, 2024
Easy Online Rental Payment and Access
I went online, filled out simple forms, rented a unit, was sent my gate access code and they even had a lock inside unit for me with 2 keys ! Mind you all of this was around 11pm and I was able to get into my unit instantly without the office even being open ! Highly Recommend!
Recommended: Yes
Makayla
May 07, 2024
Was a confusing process but good nonetheless
I was very confused on how to get into my unit. The instructions provided were very vague. Then, customer service didn’t answer my calls for a while. I was able to get in after but it was very difficult and unnecessarily time-consuming.
Recommended: Yes
Kathy
Apr 22, 2024
This is an easy, accessible , clean facility.
The facility is easily assessable, clean, and well managed. I will recommend to my friends!
Recommended: Yes
Manuel Martinez
Jan 15, 2024
The Manager Lauren was exceptional. Great customer service attitude
The site is immaculate, the Manager Lauren is amazing. Very helpful and caring. My unit was clean and everything was great.
Thank you for everything.
Recommended: Yes
Grace Smith
Oct 30, 2023
I think that I was over priced for four days.
I was charged a full month for four days
Recommended: No
Lisa Gray
Mar 11, 2023
Easy, Quick and Convenient Storage Option!
This storage facility was easy to find, quick to book and convenient to access. The main thing I really appreciated about this facility was the customer service I received. Dany, the manager was professional, courteous and patient with me from the beginning to the end of my booking experience!! It's rare to find really good customer service these days, so kudos to her and her team.
Although I didn't expect to pay for a lock (wished that charge was shared earlier in the booking process), I'm pretty satisfied for the deal I got. Also, my storage building had some old, broken furniture outside one of the side access doors that was left by someone. I gave a 3 for cleanliness since I had to move them aside during move in, which was a little annoying. since I was pressed for time and by myself. Despite that, if you're in the Greensboro area and you need a storage facility, I recommend checking this one out.
Recommended: Yes
Yvonne grad
Oct 03, 2022
Friendly
I like the app so you don't have to punch your code in Easy accessible easy to find
Recommended: Yes
Yvonne grad
Oct 03, 2022
Friendly
Very happy easy to find. Like the app so you don't have to roll window down and punch in code every time
Recommended: Yes
Holly Andersen
Sep 06, 2022
Great experience
Nat checked us in and was super helpful and customer service focused. The renting process online was super easy and quick.
Recommended: Yes
Abish
Apr 12, 2021
Hidden fees up-front
I picked Public Storage for their "$1 for the first month" deal. But then there was a $25 one time office fee. And the required $15 monthly insurance. And then the $22 to buy the special lock that you have to use (at least for the 5x5 unit).
I still went with them since the nearly $60 total was similar to what other places charge for a month. I just wish they were a little more transparent up front with the cost.
Recommended: Yes
Shaun Anthony Little
Mar 11, 2021
Everything fine, just don’t leave ur dolly/handtruck for the move
I asked to use one because I left mine and was told no 🤷🏾‍♂️🤷🏾‍♂️🤷🏾‍♂️🤷🏾‍♂️
Recommended: No
Chris
Mar 09, 2021
Highly recommend
Clean property and units. Nice staff
Recommended: Yes
Brittany Echols
Mar 01, 2021
Friendly staff, clean storage area.
I am especially impressed with the pricing of the 10’-10’ storage spaces. I would have to pay more than double for them same amount of space anywhere else.
Recommended: Yes
todd
Feb 10, 2021
great!
just what i needed! I moved to a new place and needed some extra spce.
Recommended: Yes
Lily
Dec 24, 2020
Very satisfied
The process was quick and easy! I would recommend this place to anyone who was looking for a storage unit!
Recommended: Yes
Jerry Martin
Nov 29, 2020
I believe this will work out fine if things stay the same.
Very easy after I learned how. The manager (Dani) was very helpful and got me squared away in no time. I am still waiting for a refund on the overage taken on my credit card.
Recommended: No
Jerry Martin
Nov 23, 2020
Everything went well except the amount taken from. My credit card.
Everything went well as far as getting in
Dani, the manager, was.more than helpful.
Recommended: Yes
Phil
Nov 18, 2020
Like It.
It’s a clean and friendly place.
Recommended: Yes
Jevay
Jul 21, 2020
Great!
This is my first time renting and Michaela made it a very easy process.
Recommended: Yes
Amy F Overby
May 04, 2020
Quick and efficient service
Quick and efficient service. Very friendly group of people
Recommended: Yes
Wesley
Apr 24, 2020
No problems at all
Easy process, happy with the space and the price.
Recommended: Yes
Brennan
Apr 17, 2020
It was a great experience. I would definitely recommend.
It was a great experience. I would definitely recommend.
Recommended: Yes
Lindsay Crater
Jan 07, 2020
I never received a $14 refund for...
I never received a $14 refund for insurance.
Recommended: Yes
Shawn Nobakht
Sep 11, 2019
The unit we leased smells bad and it...
The unit we leased smells bad and it was
Not clean , lots of dust in there
Very nasty unit
Recommended: Yes
Hannah Sowell
Aug 27, 2019
Greensboro, NC
Carolina at one of the Greensboro, NC locations was an awesome person to work with!
Recommended: Yes
Amy J
Mar 19, 2019
I just hope the price isn't increased...
I just hope the price isn't increased on me after a few months like my last unit was
Recommended: Yes
Jay
Feb 20, 2019
Great professional staff.
Great professional staff.. clean facility.
Recommended: Yes
Donna Fenner
Feb 15, 2019
Very nice staff
Very nice staff. knowledgeable/
Recommended: Yes
Maribel Estrada
Oct 24, 2018
Very helpful
Very helpful ! Nice employees!
Recommended: Yes
Antoinette Shephard
Feb 20, 2018
Very nice and clean
Very nice and clean. Front desk help was AWESOME!!!!
Recommended: Yes
Alice Collins
Sep 30, 2017
Dani is amazing! She spent time making sure I got the exact space I needed.
Recommended: Yes
Bonnie Hayes
Sep 30, 2017
Ladies here are friendly and knowledgeable. Helped me find the best space for me. Would recommend to anyone
Recommended: Yes
Sean McGuirk
Jun 20, 2017
Site manager was excellent
Site manager was excellent. Very helpful and very nice. She is a great asset to PS.
Recommended: Yes
Jericka Freeman
Jun 02, 2017
I moved from Kansas and have a unit in Kansas. I came here a year ago and Dani has been the young lady that I have gone to the entire year and she greets me EVERY time I come in to pay for my unit. Even with late fees, she's been very patient and helpful! She has been VERY awesome to me and I would recommend this location to anybody who needs a storage unit. Dani is ABSOLUTELY GREAT!!!!
Recommended: Yes
Charlie Bradbury
Jun 01, 2017
The people here are great. I really wanted climate controlled storage but it wasn't available. Amanda and Dani showed me something that would still work and even had a damp rid tub to help with the humidity. I am very pleased with their services.
Recommended: Yes
Lauren G.
Jan 18, 2017
Excellent Experience
Made my reservation online, and then realized it was going to snow 8 inches the night before my move-in date. I called and was able to get reschedule a day earlier with no trouble. Walked into the location, and had excellent customer service. Kayla processed everything quickly and efficiently. She was friendly & helpful, and made sure everything went smoothly. This is my second time using this location for storage, and have been happy both times.
Recommended: Yes
Alicia Lee
Jan 07, 2017
Very smooth transition!!
Everything went well!
Recommended: Yes
Jack Frost
Oct 11, 2016
Excellent knowledgeable staff and clean and secured facility
The staff was very polite and friendly. Very knowledgeable and easy to work with. The property is cleaner then I thought it would be and much more secure.
Recommended: Yes
Melissa Stokley
Aug 05, 2016
Great service Dani was very helpful-Melissa
From start to finish every thing was pleasant, the service, customer service, nice facility, Dani (property manager) was very helpful!
Recommended: Yes
Bruce Crescenzi
Jul 19, 2016
Honest, up front and inexpesive
Honest no hidden prices inexpesive
Recommended: Yes
Barry Meredith
Jul 19, 2016
the best in town
I filled out all of the paperwork on line made my reservation it was fast and easy. Went to the Public Storage location signed everything and was on my way to move things in again it was fast and easy.
Recommended: Yes
Andre Oei
Jun 21, 2016
Exceptional Service
Dani was our property manager. I cannot thank her enough for being so sweet and knowledgeable to our storage needs.
Recommended: Yes
Jolie Helton
May 10, 2016
Easy service on a busy day
Got my lease set up pretty quickly and appointment time fit my schedule, unit was clean and size was good
Recommended: Yes
Michael Ruggles
May 04, 2016
Great experience and Staff
I knew very little about storage and just happen to go by. The staff was so welcoming and took the time to explain the various units and price. I was even shown a few. Before I left that day I had rented a unit and have already stored quite a lot. Still have some more to store before putting house on the market, but the unit has plenty more room. Place is extremely safe no matter when I there.
Recommended: Yes
Amelia
May 04, 2016
Really good soace
The workers here are super helpful and friendly. Prices are reasonable. My only complaint is all of the doors for the interior units have passcode locks to get in, yet some are always unlocked and some are always locked. I don't understand why there would be a passcode for a door if it's not required to get inside. Other than that, everything is perfect!
Recommended: Yes
Stacey Johnson
Mar 29, 2016
The property is in need of repairs.
The access gate is open 24 hours a day meaning free access to anyone into the facility. The lighting around the facility needs updating there are multiple lights out my particular out of storage unit has no lighting. I'm very disappointed with the overall upkeep of this facility
Recommended: Yes
Rodney Jarvis
Mar 29, 2016
Excellent Service !!!
We had excellent service with everyone,,, Amanda was awesome !!!
Recommended: Yes
Mary
Jun 24, 2015
Great facility close proximity to home!
We needed a short term storage space to help us work on some decluttering at our house and this fit the bill. I got a quote on the internet, received a phone call back within minutes and we were in our storage bin by the end of the day. The facility is clean, spacious, and just what we need for some small storage.
Recommended: Yes
