Julie Weaver-Parkes
May 01, 2024
Very helpful local office staff!
When we arrived for the first time, the local office staff member walked me through how to gain access to the unit and this was very helpful since I'd only ever had units open to the outside and could drive right up to them. My unit on the 2nd floor was easily accessible via the elevator and since my movers had all the adequate equipment for transporting my items, we were in and out quickly. Also, the access codes and unit # were sent via text the morning I moved in which is what I was told would happen as well. Very smooth process and helpful staff locally, as well as the 800 customer service reps. Thank you!
Recommended: Yes
Kelley Randall
Sep 21, 2022
Excellent customer service for many years!
Wanted to give a nice shout out to Luann here at this storage facility to say thank you for the fabulous service she has given us over the course of many years. We've rented multiple units for our small business here and she has always worked hard to accommodate all our needs. We appreciate the great service and the level of cleanliness of the facility as well.
Recommended: Yes
Genevieve Wilson
Sep 18, 2020
Was trying to rent online but decided...
Was trying to rent online but decided to go in and see what was available. Sunday morning and I was glad the office was opened. LuAnn assisted me and was very knowledgeable about what was available and showed me units she thought would fit my needs. We found the perfect unit and I was in and out in less than 30 minutes with everything I needed.
Recommended: Yes
Ruth
Jun 24, 2020
Yes if I knew someone that was moving
So far everything has been great with the place.
Recommended: Yes
Tom
May 03, 2020
Yes I would.
Everything is fine right now. No problems
Recommended: Yes
Joshua
Mar 21, 2020
Security and customer service are perfect!
I was contacted and greeted with great hospitality!
Recommended: Yes
Customer
Feb 09, 2020
Good Customer Service Experience
The staff member who assisted me was extremely helpful and accomodating. She answered my questions and provided the specials, showed me the space, and made sure I got what I needed.
Recommended: Yes
Michael Garrett
Sep 18, 2019
REVIEW
CLEAN FACILITY. GREAT PEOPLE WORKING THERE.
Recommended: Yes
Amber S.
Oct 18, 2018
Best Storage Facility!
Super clean facility. Has great open hours. Reasonable prices!
Recommended: Yes
Crystal Williams
Jul 05, 2018
They very professional and friendly!
They very professional and friendly. The facility was clean, and the reservation process was simple and easy. The location was convenient as well.
Recommended: Yes
donna
Jun 07, 2018
Everything you could want....
Clean, well lit, secure. Everything you could ever want in a storage unit. Office people were really nice and I Would definitely recommend this facility to anyone.
Recommended: Yes
EG
May 30, 2018
Review
The place is well staffed, clean, and safe. I think it is a great option if you need climate controlled storage. It is a bit far from UNCG so if you are a student try and find something a little closer.
Recommended: Yes
SP
May 08, 2018
Clean
Clean, conveniently located storage facility with great, very helpful staff
Recommended: Yes
Debra T.
Feb 05, 2018
Luann is absolutely fantastic
Luann is absolutely fantastic. Always so friendly and helpful. This is my third time using you facility!! So clean and love the place for storage. The best I have ever used. Thanks Luann
Recommended: Yes
Ken Swinson
Oct 03, 2017
Very clean and well maintained facility. Staff is very friendly and helpful.
Recommended: Yes
Eric Rock
Sep 02, 2017
Clean easy secure access, rarely crowded load in, load out. Market prices for wide variety of storage units on 3 floors.
Recommended: Yes
deborah hill
Aug 26, 2017
This is the 1st time I ever had to put anything in storage and I am very impressed how clean this place is - using the indoor climate controlled units is perfect
Recommended: Yes
Charlie Bradbury
May 27, 2017
Terri ( with the red hair ) is amazing!! She is
Very friendly and knowledgeable. I would recommend her services to anyone!!
Recommended: Yes
Patrick Hill
Apr 09, 2017
Came in to rent a unit due to moving, spoke with Kayla, extremely nice person answered every question I had and even some I didn't not have. Took he time to show me different size units to help me make the best decision for me. Highly recommend renting a storage unit here
Recommended: Yes
Becky Thompson
Jan 25, 2017
Shelter from the rain!!
It was raining during our move to storage. We were so thankful to see they had a huge shelter to park under while we unloaded the truck! And we were able to park right up to the elevator.
Recommended: Yes
Robert Nunn
Dec 07, 2016
Battleground location
Clean, easy and secure; courteous and professional manager.
Recommended: Yes
Anne C.
Aug 23, 2016
Very nice facility and people
The person who greeted us had everything well organized from the start, and she was also extremely nice! Clean facility, secure, orderly. It feels safe here. Thank you!
Recommended: Yes
Calvin S
May 04, 2016
Great staff
Everyone made the setup easy and pleasant
Recommended: Yes
Donna Becker
Mar 18, 2015
Knowing I Did the Right Thing
Public Storage has a location near where my daughter lives. I decided to check out the online information, and liked what I saw. After filling in the requested information, I wasn't sure if my request was accepted. I had another question, too, so I decided to call the number on the website, and my day got brighter! Luann, the manager of the Battleground Ave,, Greensboro, NC 27410, location, answered the phone and was extremely helpful. It turns out, my request for a unit did not show up on her computer. She explained she would see my name on her computer if everything had gone through. I was checking to see if I had made an error. She said she could check something else, and for me to just start over and fill out a new one. She said she would call me back in a few minutes to let me know if it went through or not. I redid the application, and it went through. She called me immediately! I was truly amazed at how curteous and caring she was toward me. My things are safe and sound in a unit, and I wave at Luann when I am there. It's a good feeling: knowing I did the right thing.
Recommended: Yes
