Steve
Mar 06, 2024
excellent service and convenience
excellent service and convenience
Recommended: Yes
Steve
Mar 04, 2024
excellent service and convenience
Everything was perfect. The only thing they don't tell you is that you don't get to pick your unit online like you would an airplane seat. I got a unit with a messed up door but we were able to get it easily resolved
Recommended: Yes
LaPorchia Bacote
Dec 12, 2021
More tech advance than my last unit.
Easy to miss entrance but not a big deal. Key pad just a little too close to the gate, not an issue if you have your phone and the app. Overall still decent place thus far to store you belongings.
Recommended: Yes
Janeshia
Mar 09, 2021
Could improve
The customer service desk is horrible. Every time I went in there the guy was rude and unprofessional. Directions are horrible and the prices can be better. My storage had stuff in it and I had to clean it.
Recommended: Yes
Christina
Jan 19, 2021
Quick and easy
I am very pleased that I chose this facility to store my things. I would definitely recommend this storage facility to others.
Recommended: Yes
Anamia Nelson
Jan 18, 2021
Horrible customer service
Customer service horrible. They were not open at the times they say they were and I was given the wrong door codes, so couldn’t move in on my original date.
Recommended: No
Scott
Jan 05, 2021
Works for my needs
Great pricing, friendly service and I really needed something fast and they were able to respond quickly and efficiently. I would recommend this place to anyone who needs storage space at an affordable rate
Recommended: Yes
andrialassiter
Jun 30, 2020
The manager had just cleaned our unit...
The manager had just cleaned our unit before we arrived when she saw that I had made a reservation and very friendly
Recommended: Yes
Sandra Brim
May 10, 2020
All great from start to finish
Excellent customer service at check in.
Recommended: Yes
Sandra Brim
May 10, 2020
All great from start to finish
Excellent customer service at check in.
Recommended: Yes
nascier
May 10, 2020
Nice facility & good pricing
This was convenient! Best thing a college student like me could find.
Recommended: Yes
Christy
Apr 29, 2020
Very great customer service!
He customer service was the best thing for my first time experiencing it there.
Recommended: Yes
Patricia Lowe
Apr 22, 2020
It was easy to reserve the unit
Excellent customer service. Representative was very knowledgeable and very efficient
Recommended: Yes
Hammer
Apr 21, 2020
Great service
Great service
Recommended: Yes
James J
Mar 31, 2020
Excellent customer experience end to...
Excellent customer experience end to end.
Recommended: Yes
Patrese
Feb 24, 2020
Great customer service
Tenisha was an amazing receptionist.
Recommended: Yes
Elvira Blackman
Jun 29, 2019
Karmal was excellent
Karmal was excellent. Very helpful and friendly.
Recommended: Yes
Jeremy Femia
Jun 18, 2018
Great prices
Great prices, and very welcoming staff.
Recommended: Yes
Devon
Feb 16, 2018
Pleasant experience
Amanda helped me get checked in quickly. She was very pleasant and professional.
Recommended: Yes
Inez Nelson
Sep 30, 2017
Keyona was amazing. She gave me great customer service.
Recommended: Yes
C Mo
Sep 30, 2017
Keyona was very polite and very informative. She made renting a storage space very easy.
Recommended: Yes
Veronica Odom
Sep 13, 2017
Well I don't have much to say about the property because I wasn't at all that impressed with it. There was too many spiders for me. I was only able to get a unit because your employee Keyona showed me 250 units. It was hot that day and the spiders were everywhere and so many of the units looked crazy but that young lady was nice and courteous with me the whole time and she showed me unit after unit after unit until I FINALLY found one that I could stomach. She could have got frustrated after that first hot crazy hour of looking but she kept with me and was soooo nice, too nice if you ask me and I really really really appreciate her patience. She was running around in all that heat trying to fix things and make things work...I was very impressed with that young lady. She made my day more bearable than it would have been had I gotten someone who had had enough of me and was impatient and ready for me to make a decision. You really do not find customer service that good anymore so for that I was grateful.
Recommended: Yes
Greg Walker
Sep 01, 2017
O my god Amanda was sooo Amazing this is by far the best customer service ive ever had she is so professional and caring She needs a raise
Recommended: Yes
Natasha Marin
Jul 19, 2017
Amanda was great at situating me
Amanda was great at situating me. I also absolutely love all the other workers. I feel so comfortable around them!!! Yay!!!
Recommended: Yes
matari
Jun 22, 2017
Amanda was soooo helpful and nice! I'm from the Bahamas and she treated me with the kindness that we give to tourists. Thank you Amanda, I'm going to stay with your storage for years to come. Thank you!
Recommended: Yes
Roslyne Haizlip
Aug 02, 2016
Just Great!!!!!
THE CUSTOMER SERVICE WAS GREAT, PROVIDED AN ACCURATE STORAGE SIZE FOR MY HOUSEHOLD ITEMS & CAME THROUGH ON FIRST MONTH DEAL I OPTED FOR. DOES ENCOURAGE CUSTOMERS TO BUY THEIR LOCKS SPECIFICALLY ... WOULD RECOMMEND THIS COMPANY TO PROSPECTS IN NEED OF RELIABLE STORAGE AT GREAT RATES
Recommended: Yes
Lisa Williams
Apr 19, 2016
Great staff, very knowledgeable and helpful.
You have great staff and very helpful and knowledgeable staff.
Recommended: Yes
Vaun Ross
Nov 16, 2014
False advertisement
Not happy I had to pay for a lock and also couldn't use my own insurance! First and last time using this company. Customer service was great.
Recommended: Yes
Diane Moore
Aug 12, 2014
I love the facility and staff
Hey if you ever need storage I would recommend Public Storage. The facility is clean and the staff is friendly. I just hope the prices remind reasonable.
Recommended: Yes
Kenya Goodson
Apr 09, 2014
Excellent Customer Service
Very professional. Awsome job to Iresha.
Recommended: Yes
