Leo Jerez
Oct 29, 2023
Awesome customer service
Good location, good price for unit. Awesome customer service!
Recommended: Yes
N. Elizabeth Reitzel
Aug 20, 2023
Best unit I've ever had!
Debra and Michell are great! I just wish my unit had a light!
Recommended: Yes
Tiffany Millner
Jul 22, 2023
Helpful, AMAZING Staff
The staff at AAA storage is extremely helpful and explained everything I needed to know. The process was quick and easy. Their units are clean and spacious and I would definitely recommend them to anyone that is looking for storage needs.
Recommended: Yes
J a n n a Lee
Mar 10, 2023
Very good and courtesy
Is very clean the people very nice and courteous
Recommended: Yes
Justin
Nov 28, 2022
Great rates and thorough staff.
Rates are reasonable and the staff was very helpful throughout the entire process.
Recommended: Yes
Melonie McLendon
Oct 31, 2022
Looking forward to doing more business
Awesome. I loved everything about it
Recommended: Yes
J. Soares
Jul 03, 2022
Good place, great customer service!
Rented this because of a move. The price is great, it's in a good location and the customer service is outstanding! I would highly recommend.
Recommended: Yes
Regina Wright
May 30, 2022
Great customer service
Michelle is great. Very professional but yet personal. Showed me the storage and where the lights was, which helped to know where everything is.
Recommended: Yes
Melynda Hall
Dec 19, 2021
It's great
Great place and very hospitable woman at the front desk
Recommended: Yes
Barbel Aldridge
Aug 06, 2021
Easy reservation and fast good service
We are very pleased with the ease of making an online reservation and the personal service we got. The original store unit reserved did not work for us because the door was not wide enough so the manager quickly found me another bigger unit. She went out of her way to make it happened and promptly. We are very happy all around.
Recommended: Yes
Tameia Smith
Aug 04, 2021
Good storage building
Great place for storage! Great customer service as well!
Recommended: Yes
Lagina
Dec 09, 2019
Yes , very great service !
This is a great place to store stuff ! And ba able to use a moving truck !
Recommended: Yes
Haley
Jul 04, 2019
Very friendly and clean facility
Very friendly and clean facility
Recommended: Yes
Chas
Dec 16, 2018
Professional
Met w Kathy and she gave me a 5x10. I saw the unit and she gave me a free lock.She was very nice and easy to do business with.
Recommended: Yes
Calvin
Jun 07, 2017
Great service
Great service. Very personable, very helpful. Great experience.
Recommended: Yes
KEDRA
Nov 01, 2016
DECENT PRICE, DECENT LOCATION, GREAT CUSTOMER SERVICE
RESERVATION WAS EASY TO MAKE AS WELL ACTUAL CHECK IN.
Recommended: Yes
Hope
Sep 30, 2016
Great customer service
The staff was awesome and very friendly
Recommended: Yes
Kenneth
Aug 28, 2016
Quick and easy online signup; office confirmation went smoothly!
I signed up online and got the last available unit. I went into the office during business hours and got the paperwork completed and all the processing done in order to get moved in. The process was very efficient and the office person was friendly and helpful, even telling me about a special offer to save me money. The unit is only 2 miles from my home, which is the frosting on the cake!
Recommended: Yes
Shawna White
Aug 16, 2016
Lady was sweet.
The lady made the move in process delightful.
Recommended: Yes
Edward
Jul 10, 2016
This is an awesome facility and very clean and safe.
I was overly impressed with the service I got from AAA, I would highly recommend this place to anyone.
Recommended: Yes
Gwendolyn
May 24, 2016
Easy to transition
Loved the customer service ms.martha
Recommended: Yes
Liv
Sep 27, 2015
Love this place
Martha was amazing and so sensitive to my purpose of moving in. We need more folks like her in an immediate situation.
Recommended: Yes
Will
Sep 22, 2015
Great service
Great service. Clean space. Decent value.
Recommended: Yes
tonya
Aug 31, 2015
Great customer service
Storage units are clean, secure and customer service was outstanding
Recommended: Yes
Janet Beeson
Jul 12, 2015
In my opinion the best in this area, especially customer service (Martha)!!
I have used this storage facility several times and have been extremely pleased. Their prices are very good and the staff (especially Martha) is very friendly and very easy to work with. I would highly recommend this facility.
Recommended: Yes
Dawn Waller
Jul 03, 2015
this facility is a good value for the money.
The facility is in a convenient location for me.
Recommended: Yes
RC Robinson
Jul 02, 2015
I was railroaded!
My last day of access before another payment was due, I couldn't get in. I called the next morning and was told there was nothing they could do and I owed another payment. I had a very small amount of things left to move. So, now the company has my things to sell, they want a payment, placed a lean, reported it to the credit bureau....RAILROADED!!
Recommended: No
Kelly dickery
Jul 01, 2015
Great facility
Great facility. Great customer service staff very pleasant.
Recommended: Yes
Shelia Gray
Jul 01, 2015
Really great place!
I have rented my unit from them for about two years now. Martha the site manager is absolutely the best! Martha is the reason I would not go any where else. She is always there to help you with a smile and very friendly. These storage units are very well maintained and security is very good.
Recommended: Yes
PJG
Jul 01, 2015
Very nice customer service
Great location for me. Great customer service and great deals on the units. The best part about AAA Self Storage is that there is NO CUT OFF time when you can go. The hours are how they should be, open whenever you need to go!! They are also very secure, and I feel safe going alone if I need to.
Recommended: Yes
Antwan Addison
Jul 01, 2015
Well worth the price
Customer service was excellent. Went in and was back out within a couple minutes. Staff is friendly. Well recommended!
Recommended: Yes
Fearghal O'Reilly
Jul 01, 2015
Friendly staff but could do with some climate control and added security.
The staff are super friendly, make sure you know when they close for lunch as I have gone down to pay my monthly bill only to find them closed for lunch a few times. My mistake though.
Not the most secure facility and could do with being climate controlled but decent enough for what you pay for.
Recommended: Yes
Jerry
Jun 04, 2015
Do Not Heaitae --- Move in today !!! Great deal=--Friendly--Courteous--Secure!!!!
Found this company on-line and needed a storage unit ASAP ..Super glad I did. The lady was extra friendly at check-in and knew her business and all amenities. I could not have asked for a better explanation of the services as everything was well described and brought to my attention. The unit was very clean and ready when promised. Nobody could have done better...Thanks SpareFoot STORAGE...
Recommended: Yes
Hollie
Jan 31, 2015
Nice facility - but SpareFoot lied
I found the storage facility on SpareFoot and was promised a free month because we're AAA members. Great price and the location worked.
When I showed up to sign the paperwork & move in, I was told that the facility did not participate with the program offering a free month for AAA members. It is a program that was being pushed by SpareFoot. Because I reserved through SpareFoot under that assumption, the facility generously offered me the month for $1 and ate the rest.
They did not have to do this, but did as a gesture of good customer service. This was very kind of them.
SpareFoot is a service that drives registrations to facilities, but for some reason decided to create and promise promotions that may or may not be honored by the facility chosen. Beware of this because not all facilities may be as generous as this one.
Recommended: Yes
Lathia
Nov 03, 2014
It was a great experience
Recommended: Yes
Chris A
Aug 27, 2014
Got the best deal in town with friendly service. They worked around my schedule and went out of the way for me.
Recommended: Yes
Deb Fitzgerald
Aug 26, 2014
Very Helpful nice to work with
We were coming into town on a Sunday and didn't have the paper work done,( Kathy I think was her name) was so helpful and did the paper work over the phone after she called and got the ok, she so went over and above what she needed to do to help us move in on a Sunday. Thank you so much
Recommended: Yes
Kenneth
Apr 13, 2014
So far it has made renting storage space simple and painless.
Recommended: Yes
Laticia Harris
Jan 12, 2014
First Timer
I'm new to moving & preparing for same, so when I decided to look for storage units I was nervous. However; I found AAA Self Storage online through SpareFoot Storage Finder's website and although I've heard horrible stories about some storage unit companies I felt the AAA Self Storage #6 would be a secure place.
First, I reserved my unit online & within a couple days I was contacted by a very friendly lady named Martha. She showed me around the lot and explained to me everything I needed to know. The paperwork was quick since I did reserved my unit; she also informed me of the insurance I couldn't been more please. What has really sold me was when a furniture delivery came (days ahead & with no 24hr notice) Martha signed for the delivery, secured it in another unit until I arrived, and e-mail me...now that customer service!
The online payment system is very user friendly, took less than 10 minutes to set-up & pay.
Only reason I gave 4.5 stars is because there could be a little more lighting but they are adding more units so I'm sure that will come in time.
Recommended: Yes
Tamara
Mar 07, 2013
This unit was the best valuefor wat I needed the owner was compassionate after wat I told her my situation was. Love the location & security. I'd recommended in the future. Thank you
Recommended: Yes
Shevia
Jan 15, 2013
My experience was great!! (:
Recommended: Yes
Diane
Dec 29, 2012
Recommended: Yes
Erika
Aug 03, 2012
Recommended: Yes
Cathy English
Jul 05, 2012
4 years
lways helpful and will call if you firget si=o to help avoid lock out or late charge-
Recommended: Yes
