Patricia Reyes
Oct 10, 2024
It was fast and easy done everything over email
The best thing is unlocking and locking the gate with your phone app the office help was very nice and helpful
Recommended: Yes
Charles A Weaver
Mar 11, 2024
Excellent reception by your staff at this location.
Great service! What else can I say that will work for you,
Recommended: Yes
Marcella leslie
Feb 08, 2022
excellent
excellent i like the place not to far from where I live
Recommended: Yes
Tracy Edwards
Nov 19, 2020
Staff very pleasant to deal with.
Awesome customer service answered all concerns and needs.
Recommended: Yes
Carl Fagge
May 29, 2020
good reviews
good reviews. very nice and efficient manager. good location. easy in an out except keypad could be better located. Biggest disappointment is lack of info on website regarding insurance and lock. Sort of got a "gotcha" feeling when registering.
Recommended: Yes
Moe
Apr 23, 2020
simple process
It was a simple process, the staff was very helpful and the price was good.
Recommended: Yes
Lydia
Sep 27, 2019
As of now
As of now, I am only giving a four star rating because I have not retrieved my personal items but, as far as professionalism, customer service and politeness...it was excellent. The staff was extremely helpful and caring.
Recommended: Yes
James Albert (or just plain "Al") Elder
Sep 11, 2019
very pleasant and helpful manager
very pleasant and helpful manager
Recommended: Yes
Diamond
Mar 06, 2019
Great storage
Great storage. Great security. Not so great price. The ladies are really nice in the office. Just wish they were more knowledgeable about pricing and what's recurring and what isn't. Other than that I love it
Recommended: No
Kima Jordan
Feb 11, 2019
I love the service
I love the service, the professionalism of the staff, and the fact that my needs were accommodated.
Recommended: Yes
Jessica Pagan
Nov 15, 2018
I love the manager
I love the manager. She's polite, resourceful, and made me feel comfortable.
Recommended: Yes
Jackie
Aug 07, 2018
Deceptive pricing
Deceptive pricing. Was quoted a price and when my invoice was emailed was $30 higher. When I went to the office to ask about the error I was told if I didn't like it I could move to another facility.
Recommended: No
Sonya Beeler
Jun 06, 2018
Great customer service
Cheryl was great! She listened to my needs and made every effort to accommodate my needs. The property is well maintained.
Recommended: Yes
Jamey D
May 11, 2018
Great Experience
Great Experience
Recommended: Yes
Melinda Walden
Oct 16, 2017
Great
I really love how the greet you. Walk you step by step thru everything.
Recommended: Yes
Gail Foster
Oct 13, 2017
Val is the manager on this property. She provided important information to my husband and I for preserving our belongings and gave us great packing tips. We are pleased to have her on this site to answer questions and provide excellent customer service!
Recommended: Yes
Angela Sturgues
Oct 12, 2017
This the first storage that I've been ...
This the first storage that I've been to that takes you to see the space before you purchase it! I love that!
Recommended: Yes
ROSALYN THOMPSON
Sep 08, 2017
Cheryl was SUPER NICE!! She went over all the Public Storage Policies and answered any and every question I may have had. Thanks Cheryl.
Recommended: Yes
Andrea Sadler
Aug 22, 2017
Cheryl was great, excellent customer service, would recommend to friends! Thank you!
Recommended: Yes
Quadarius Marsh
Aug 15, 2017
Best experience yet!!
Best experience yet!!
Recommended: Yes
Charlie Bradbury
Apr 29, 2017
Manager was very nice and informative. Would recommend to anyone storing anything.
Recommended: Yes
LEATHA ROGERS
Mar 10, 2017
THE LADY I HAD HELPING ME NAME WAS CHERYL AND SHE WAS So NICE AND POLITE AND SHE EXPLAIN Everything TO ME AND IF I HAD TO COME AGAIN CHERYL IS THE PERSON I WOULD LIKE TO HAVE AGAIN AND I TOLD ALOT OF MY FRIENDS WHO NEVER RENTED AN UNITED BEFORE TO COME TO PUBLIC STORAGE CAUSE I LOVE THE WAY YOU All Keep THE UNITS AND SPECIAL ASK FOR CHERYL WITH THE SMILE ON HER FACE Just LIKE ME,THANKS...
Recommended: Yes
Ms. Littlejohn
Feb 15, 2017
Good experience but hidden fees.
The customer service experience was great, but when I reserved the storage I thought I would only be putting down $25.00. When I went in to pay for my storage I was told I had to buy the lock as well as renters insurance, which increased my total to over $50. Customers should be made aware upfront about the whole price if they apply online. Overall, I would still recommend them, but I just believe people should know everything in the beginning so that they are aware of how much they really have to spend.
Recommended: Yes
Debbie Southerland
Jan 18, 2017
Awesome !
Secure and convenient.
Recommended: Yes
Alyssha Allison
Aug 21, 2016
Great!
They have great prices and the customer service was great!!!!
Recommended: Yes
Jenna Burge
Jun 30, 2015
Brooke is fantastic!
From start to finish my experience with public storage was great. The ease of the online reservation system made the stress of moving melt away. From the moment I stepped in the door Brooke was friendly, helpful and above all knowledgable. I would recommend public storage to anyone I know that's moving!
Recommended: Yes
Richard Bernstein
Aug 13, 2014
Friendly and Helpful Staff
The staff gave great service, did everything right on the first try, and left you with the idea that they really enjoy their job. The facility was clean, especially individual storage areas.
Recommended: Yes
