Shelia Green
Jul 29, 2021
Clean, convenient, good customer service. Octavia was helpful.
Clean, easily accessible. Facility had everything I needed for packing.
Recommended: Yes
Teresa Julian
Apr 19, 2021
Clean and easy online process.
Clean and easy online process.
Recommended: Yes
Lee Francisco
Nov 03, 2020
Fast and Friendly.i was greeted by Brie...
Fast and Friendly.i was greeted by Brie with a great welcome and fast service. She had everything prepared for me and I was quickly moving my stuff into a storage container. My experience was first class and informative thanks to Brie. Well done
Recommended: Yes
Thomas Guy
May 22, 2020
There's not enough carts at the...carts
There's not enough carts at the facility where other people can use to move the furniture outside of that so far no complaints
Recommended: Yes
HOMER
Apr 23, 2020
Clean
Very neat and clean facility. Accessible and convenient.
Recommended: Yes
Jacob
Apr 17, 2020
The initial start up feels price gouged.
Good experience I suppose, but I feel they milked 100$ off me.
Recommended: Yes
Heather
Apr 13, 2020
Excellent Service/Follow Up
I have used Public Storage before at another location and Brie remembered me from my time renting there. She made the process of getting my storage unit secured quick and easy. It's nice to work with people who are friendly and smiling the whole time they help you. Even when you ask silly questions! I would definitely recommend Public Storage to anyone looking for a safe, secure, and clean facility.
Recommended: Yes
Aprella Bridges
Apr 11, 2020
Good experience
Good experience
Recommended: Yes
Jennifer
Dec 04, 2019
Brie was amazing!
Brie was amazing. She made sure we had the correct space for our needs and payment plan.
Recommended: Yes
Sherri Looney
Oct 30, 2019
Great customer service..great place...
Great customer service..great place huge roomy units
Recommended: Yes
Lonnie Brooks
Aug 15, 2019
Great customer service!
Great customer service!
Recommended: Yes
Moreka Nelums
Jul 03, 2019
Bad very bad communication,horrible...
Bad very bad communication,horrible customer service,tell you one thing then add on fees that don't make any sense.I was told that $13 was due on June 29 and they called me on July 3rd saying I owe $220 for the month of July and for two days in June and lean fees for what don't make sense.Very horrible I would not recommend no one to use this storage unit.im so mad I can't explain really.HORRIBLE!!!!!!
Recommended: No
April Holtzclaw
May 21, 2019
I love how clean the facility is and...
I love how clean the facility is and how nice your staff was to me.
Recommended: Yes
Matthew Gardner
Apr 23, 2019
Staff is friendly and professoonal!
Staff is friendly and professoonal!
Recommended: Yes
Mark Jakubisin
Nov 29, 2018
Best Storage Facility in Charlotte!
Great experience! Friendly staff. Easy move-in process. Highly recommended!
Recommended: Yes
Stacia B.
Nov 26, 2018
Great customer service
Great customer service! The only thumbs down was that the Rep took me all the way to my storage unit and forgot the key. They should always make sure that is the 1st thing that you have on your person. It was a little "lonely" waiting up there but it turned out okay. The ladies were nice and explained everything that I needed to do in order to obtain and maintain a storage unit.
Recommended: Yes
Ann.
Aug 25, 2018
Great location
Great location, good hours, clean, east access, plenty of carts to use - only draw back was trying to pay online electronically, check was kicked back or returned to my bank. I pay all my bills electronically so I would like to do the same with this. Address and info was correct, funds were available, it was sent electronically to the address given me by Public Storage but it was sent back. Still trying to resolve this. Otherwise great place!
Recommended: Yes
Tia
Jul 26, 2018
My first choice
I have always trusted public storage with my things. I think the price is great, the customer service is excellent, and the atmosphere is safe.
Recommended: Yes
Apolinar Cruz
Jul 24, 2018
:) están perfectos los espacios
Estan bien los espacios gracias, aparte no están muy caros, son accesibles
Recommended: Yes
Pamela Bergeron
Jul 18, 2018
Friendly Service
Very knowledeable and friendly. Explained everything well. Facility is immaculate and well lighted.
Recommended: Yes
Darlene J.
Jun 05, 2018
Public Storage Review Huntersville
Spaces are well lit and I felt that the security is handled well. Office staff very helpful and friendly.
Recommended: Yes
John
May 31, 2018
From what I've seen Public Storage has...
From what I've seen Public Storage has the best opportunity in providing clients with REASONABLE accommodations for storage. My question where have you been. Thank you again.
Recommended: Yes
Mark Hatch
May 16, 2018
Great customer service
Great customer service
Recommended: Yes
Nancy Walker
May 14, 2018
Very nice
Very nice, professional, very easy to work with
Recommended: Yes