Eric Hewitt
Jun 29, 2024
Great location an awesome customer service
The reservation was quick an easy helped me find the best storage unit for what I needed.
Recommended: Yes
Michael Gioconda
May 08, 2023
My spot was perfect
The process to rent the space was easy and quick.
Recommended: Yes
Alexis Holzberger
Apr 13, 2023
Great experience
Customer service is excellent, the facility is very clean, and a secure lock was provided with no extra cost. All for a reasonable price.
Recommended: Yes
MJ
Apr 09, 2023
Facilities are as advertised
I was told that I could set up my account at the kiosk at the storage facility but that’s not the way it works. You have to do it online or over the phone.
Recommended: Yes
Scott
Feb 28, 2023
Easy online process!
Online process was relatively straightforward with document signing and all pertinent information provided. Storage facility is well maintained and pretty clean in a good location. My only gripe is that I’m storing a 20ft trailer with a full size pick-up truck loaded and the storage facility is very compact and room for maneuvering is very limited. Overall a good value and experience.
Recommended: No
Richard Miller
Oct 18, 2022
Protected and secure location at a great price
One line summary says it all. On line support made securing a spot very easy and quick.
Recommended: Yes
Julie Brewer
Feb 13, 2022
Units are so clean!
Great rates and extremely clean units and property kept clean! Didn’t know storage units like this existed!!
Recommended: Yes
Kristie
Feb 05, 2022
Always very clean! Maintenance man is awesome.
I love having 24 hour drive up access to my unit as I keep awkward hours and feel safe being their alone if needed. I fully recommend. My only wish is that we had garbage access.
Recommended: Yes
laffalot
Dec 06, 2021
Okay for some need storage, just not for me
You can NOT see the units before you sign documents, etc. If there is an issue you have to call the customer service number, which you can end up on hold. There is no 'live person' at the site,, I was told there was someone, when i paid for my unit before seeing it. I used a third party site, when I thought I was dealing directly with Federal Storage. My card got charged 4x, due to an online issue int the lobby, even with a customer service issue, It might be okay for some, but not for me. Also, the back of the property had a shabby wooden fence, no wire fence for security that borders someone's house/property. The customer service did help when i asked for a refund, etc. the day I went to the unit, and canceled.
I would rather pay more for a better unit and site.
Recommended: No
Scott Dotson
Aug 23, 2021
Works for us as temporary short-term storage
Fills the gap needed pending our move
Recommended: Yes
Julia Laber
Aug 21, 2021
Very efficient, easy and clean!
Great facility… smooth checkin and out!
Recommended: Yes
Tonee Balingit
Aug 18, 2021
Super easy to reserve online and move-in.
I reserved my unit online and choose 10 Federal because of the price and location. At the time, I was did not know how easy it was to sign for the unit or how easy it was to move in - basically everything is done online and I got unit#, codes the gates and combo for the unit lock.
Recommended: Yes
Angela Reiber
Jun 17, 2021
Charged incorrectly
Unable to get response to correct problem customer service could not adjust
Recommended: No
Toren Utke
Mar 01, 2021
Perfect
Very satisfied! It was very organized and easy to use.
Recommended: Yes
Thomas peterson
Jan 20, 2021
Cheap and local
A good deal in my area. Easy to navigate where my unit was.
Recommended: Yes
Mike Sitnic
Nov 30, 2020
Very professional
Very professional the person who set me up was very good at her job. She's a keeper
Recommended: Yes
Tracey
Jul 21, 2020
Nice, clean, and personable staff.
We just moved our stuff from one unit to another and the transition was easy. Super nice people we talked to.
Recommended: Yes
Tara Ostrowski
Jun 25, 2020
Excellent choice in storage , never rent from another
Excellent customer service and clean facility. Great accessibility . No complaints. Also great rates.
Recommended: Yes
Doug Worden
Dec 22, 2019
Needed a storage unit. One was provided from you.
Very good service as I just stated above. Why do I have to reiterate?
Recommended: Yes