Debra hamilton
Aug 06, 2024
I'm happy with the unit
They were nice and easy to work with
Recommended: Yes
Maria Mijangos
Mar 06, 2024
Is good
My space no have light
But the attention is very gently
Recommended: Yes
Gary Klipp
Jan 09, 2024
Easy Registration, Outstanding Office Staff
The office staff was extremely friendly, helpful, and efficient. I wanted to view the space before securing and they were very helpful and I got a great unit that is easy to access and unload.
Recommended: Yes
Alan Glickman
Nov 26, 2023
Easy process
No surprises. A very easy process on line and at check in.
Space was easy to locate, neat, clean and ready. Great follow up contact by staff
Recommended: Yes
Barbara Covington
Jun 07, 2023
Alley was a great help and the price was right.
The Storage is just the right size and price was right and close to where we live.
Recommended: Yes
william wade
Aug 02, 2022
Great Service
Everything was great and friendly service.
Recommended: Yes
Kirk Martin
Aug 25, 2021
Very easy rental and check in process!
Very easy rental and check in process! Very convenient location from where I live
Recommended: Yes
MARY
Mar 23, 2021
Hidden Costs
I was drawn in by a special but upon signing the contract was told I must buy their lock since my unit uses a barrel lock. I also had to buy their insurance until I could prove my homeowners insurance covered storage rental. Other than that, Joann was very nice, the unit very conveniently situated inside and the facility is close to my house. The unit had a small amount of dirt on the floor.
Recommended: Yes
Tenisha Starks
Jan 28, 2021
Nothing else to say
Nothing else to say. Things were fine.
Recommended: Yes
R.F
Dec 13, 2020
Terrible experience
Arrived on move day to find another lock on my storage space. Contacted the office, to be told by Kyle in such rude and unprofessional way that they couldn’t cut the lock off. I had to be transferred to another space and buy another lock. What made it worst is I had movers that was being paid by the hour. NEVER AGAIN!!
Recommended: No
Larry Prather
Aug 28, 2020
Lisa was outstanding and the process was quick
This is the first time we have rented a storage unit and the entire process was very smooth and quick. Lisa was outstanding and helped us with all the details. The storage unit was clean and access was easy.
Recommended: Yes
Brandon
Jul 23, 2020
Very friendly staff, check-in meeting was fast and thorough
The staff member that was present at my check-in and initial meeting was very friendly and showed me how to get in the gate, how to correctly set a lock, and took me through the whole process well. Facility itself is in a unique location which was kinda cool. Storage unit itself was a bit sore to the eye, but it works regardless.
Recommended: Yes
Joe
Jul 20, 2020
Great Customer Service
Great Customer Service, friendly and Helpful employee's, easy access, and clean.
Recommended: Yes
Holly Evans
May 31, 2020
Very helpful
Very helpful. Great pricing great people. I'm very happy and feel like my property is safe in storage.
Recommended: Yes
Donna Bedenbaugh
May 28, 2020
Pam was excellent in providing customer...
Pam was excellent in providing customer service and explanation of costs, etc.
Recommended: Yes
Viktoriya Akdereli
Mar 21, 2020
Highly recommend
Highly recommend
Recommended: Yes
Elizabeth Lanham
Feb 04, 2020
My experience was great
My experience was great. We were walk ins with no appointment. We were shown two units, decided on one, filled out the paperwork, moved stuff in right then and there. We were in and out within 15-20 minutes. We have no complaints at all.
Recommended: Yes
Angela
Jan 22, 2020
Very pleased
Great customer service, very helpful.
Recommended: Yes
MARIS
Jan 02, 2020
Easy process, and affordable.
Easy process, and affordable. It's a safe and secure facility for storing all your items and has a wide array of sizing for your needs.
Recommended: Yes
Michael Smith
Nov 05, 2019
Public Storage has awesome deals
Public Storage is reasonably priced, but the Internet specials are the way to go. We are using our storage as a staging area to sort out furniture and family keepsakes from my wife's father's estate. It gives us time to do it right later while we focus on the immediate concerns. Public Storage gave us the best bang for the buck with easy terms super helpful people like Alisha at our PS office.
Recommended: Yes
Sonya Turner
Oct 22, 2019
Super duper nice and professional!
Super duper nice and professional!
Recommended: Yes
C. Mcneil
Sep 26, 2019
I'd Use Them Again
Convenient location with a decent price. Customer service representative was very helpful.
Recommended: Yes
Toms Vinci
May 29, 2019
Girl was very pleasant and explained...
Girl was very pleasant and explained everything clearly and was done quickly.
Recommended: Yes
Linda
Feb 19, 2019
Overall is been a good experience...
Overall is been a good experience renting from Public Storage.
Recommended: Yes
Manuel Caceres
Dec 10, 2018
Thanks for everything
very good job and profesional
Recommended: Yes
JJackson
Jul 17, 2018
Krystle is a ROCKSTAR!
Krystle was fantastic! She went out of her way to explain everything & was very professional, friendly & outgoing! I stopped by the office during my last visit on 7/15, Sunday afternoon to report a hornets nest right next to our units door. The young lady who was at the desk was very concerned and promised she would take care of it right away! I appreciate her concern & sense of urgency very much!
Recommended: Yes
Dawn Stack
Oct 03, 2017
I pretty much see Pam every time I go in there which is once a month & she has always presented herself to me with open arms & a smile! She is awsome at what she does & I as a customer appreciate that. So THANK YOU PAM!!!!!
Recommended: Yes
Michael Crews
Sep 29, 2017
Pam was excellent in explaining all aspects of the contract and making sure we had the right size unit. Very professional and helpful.
Recommended: Yes
Maria Mariia
Sep 07, 2017
I had the pleasure of meeting Mrs. Veronica! She is AMAZING! Very respectful, held our door open, and overall made us feel like family. Very funny and a professional young lady. If I could give her 10 stars I would! Go Veronica!
Recommended: Yes
Inka
Aug 28, 2017
First this email was to Leslie Krass
First this email was to Leslie Krass, my name is Amaya Maduegbunam. To benefit customers it's best to let us know the second month's rent is due up front as well. Cons: Lock is not provided, required to pay for insurance, and you have to drive back and forth to check unit. Pros: Cheap storage units.
Recommended: Yes
Sophie Williams
Jul 20, 2017
The customer service of this location is so wonderful! Tyler was able to answer all of my questions and was very happy to show me multiple units until i found one i was happy with. I would definitely choose this location again for my storage needs. Thank you to everyone at this location!!! All the thumbs up from this happy customer.
Recommended: Yes
Charles Brown II
May 31, 2017
Fast and quick check in.
Fast and quick check in.
Recommended: Yes
Eric Lantz
May 03, 2017
Not all units are 24hr access thru the ...
Not all units are 24hr access thru the large doors. Website said they were.
Recommended: Yes
Eric W
Mar 09, 2017
Pleasant staff but unexpected and unpublished fees diminish the value
Chose this location, although farther from my house, because the price was better. However when I went to sign up they added extra fees which diminish the value for me.
Recommended: Yes
Sharon Ross
Aug 09, 2016
First Impression Means Everything
I have never used any type of storage facility before. My transition from Columbus, OH, to Charlotte, NC was made easier with the understanding I received from Alvin who assisted me and informed me of the process without hesitation. I wasn't forced or sold anything. I was advised and well informed based on my situation only and I thank him for it. It was refreshing to have an employee know so much about the job, what they do and have quality answers to every question asked. Good Job Alvin!
Recommended: Yes
Kevin Mcbride
May 11, 2016
Public Storage Review
The young man who signed me up was terrific and very much made me fee welcome at Public Storage. The only problem was the computer said the deal I had agreed to was not available ($1 for first month) but would be 50% off instead. The manager was no help and said there was nothing she could do. However, when the process reached completion the $1 deal was in the system but not until the final step. This caused unnecessary frustration during the process. The young man handled it great though.
Recommended: Yes
Lenora Brown
Aug 12, 2015
Staff
The staff was very professional and accommodating. They made the process of renting a storage unit very easy. I would especially like to thank Tenine for her professionalism at property 08556 in Charlotte North Carolina.
Recommended: Yes
