Steve Rossi
Oct 01, 2021
Best in town
Diane was awesome. She explained everything and was most helpful.
Recommended: Yes
John
Aug 17, 2021
Great service!
This facility is fairly priced and well maintained. The staff is very friendly
Recommended: Yes
Michael
Jul 21, 2020
Facility is clean and well maintained, but accessibility hours gets a poor rating
Facility is clean and well maintained. Love the simple access code, but was really frustrated that upon arriving at 10pm last night with another load of Holiday stuff to store away that they turn off the gate?? Why have an access code that only works during the day - for those working all day, sure is inconvenient
Recommended: Yes
Sue
Jul 07, 2020
Office staff very courteous and helpful.
Office staff very courteous and helpful.
Recommended: Yes
Tom in NC
May 26, 2020
Great Rental Experience
Diane was great to work with and the renting process was quick and easy.
Recommended: Yes
Mark Whitley
Jan 27, 2020
Diana went out of her way to make sure...
Diana went out of her way to make sure that our storage experience went smoothly. On the day of our move in it was determined that I needed a larger storage area and Diana quickly came to our rescue and allow us to trade for a larger storage area. Thank you!
Recommended: Yes
Derrick Pinney
Oct 08, 2019
Great service
Great service. Quick and easy set up.
Recommended: Yes
Judy Seccuro
Aug 23, 2019
Excellent
Excellent, friendly, and courteous service.
Recommended: Yes
Terry Mcqueen
Mar 19, 2019
Very Impressed
Well organized, everything explained well, good security, good hours of access, very clean unit.
Recommended: Yes
Aurea Vazquez
Feb 16, 2019
Property manager Cody was amazing he...
Property manager Cody was amazing he took me to the unit to see it and show me another to compare explain everything in detail. The units were super clean.
Recommended: Yes
Osvaldo Torres
Dec 09, 2018
Best possible review
Management personnel are amazing = one star Security is pretty good = one star Cleanliness of the property = one star Advertising truthfulness = zero star Discount offers consideration for permanent customers = zero star
Recommended: Yes
Yolanda Clifton
Oct 22, 2018
I love Ms
I love Ms. Dianne!!! She is a wonderful and pleasant lady.
Recommended: Yes
Francis Bruning
Oct 01, 2018
I have used Public storage before
I have used Public storage before. The process is easy, and the staff is very professional and helpful.
Recommended: Yes
Joe
Sep 11, 2018
Diana P
Diana P. was amazing. She took care of us and made sure we had everything to help ease our minds with storing our stuff. We had many choices to rent elsewhere but she was great and to me customer service is what goes along way!
Recommended: Yes
John Mccue
Sep 10, 2018
Good job
Good job This is the second review I filled out hope it's the last
Recommended: Yes
Jamie Goulds
Jun 28, 2018
I just started using you guys
I just started using you guys, So far so good. Only thing I had trouble with was when I called the number listed online for my local "Public Storage" I got someone in a call center who wasn't in the same city as I was. And she never let me know that. The entire time I was talking to her, I thought I was talking to the local office. They need to communicate that to the customer when they call. Because it gets confusing. Thanks!
Recommended: Yes
Stephanie Rodriguez
Nov 13, 2017
Very courteous and professional
Very courteous and professional. I would recommend this company to anyone.
Recommended: Yes
Jerome Mcninch
Oct 19, 2017
We have been looking around mooresville for about a week but diana sold my father and i on this place so we got the unit today. Thanks again for your help diana.
Recommended: Yes
Elizabeth Bloom
Sep 25, 2017
Diana was awesome. Very positive person and extremely helpful. She was understanding in my needs and did all she could to help me. Definitely recommend.
Recommended: Yes
Tonia Gregoire
Sep 13, 2017
I called and the corporate office for a quote and the man I spoke to was great to deal with and then I got a call back right away from the staff there onsite - both people I have dealt with have been wonderful to work with - I look forward to having a great storage facility close by - easy access - clean and a great staff who are there doing a great job - thank you!
Recommended: Yes
Robert Ward
Aug 07, 2017
Diana was very helpful. She answered our questions, explained payment options and showed us an available unit. We went for information, but rented the unit on the spot. Diana was extremely friendly even when we interrupted her lunch. Highly recommend Public Storage.
Recommended: Yes
Scott Lansley
Jul 13, 2017
We are just moving to North Carolina and needed some storage. Diana was exceptional and very helpful, not just with the storage unit, but answering questions about the area. The facility was very clean and well maintained! I highly recommend to help solve storage issues!
Recommended: Yes
Sherri
Jul 20, 2016
Excellent Customer Service!
Could not have asked for better customer service. Kody was so very helpful and courteous. He even stayed on the phone with me while I was trying to find the storage facility and didn't hang up until I pulled into the parking lot! (I was in a new town and unfamiliar with area)
Recommended: Yes
Jenn
Aug 12, 2014
Clean & Organized
I've never used a storage facility, but Public Storage has a pleasant, helpful staff in Mooresville. The facility is clean and organized. The only draw back is that the air conditioned units are a little pricey, but for a clean, helpful, organized, and safe unit - it's worth it!
Recommended: Yes
