Craig Roberts
Jan 22, 2023
Customer Service
There was no one on property to answer my questions.
Recommended: Yes
Neil
Jan 08, 2023
Easy in and out with buildings clearly marked
The customer service was great when I had to change storage units
Recommended: Yes
Linda E Moser
Aug 07, 2021
Move-in went smoothly
Found the facility and unit without any difficulty. Only setback was that my gate code did not work nor did the app
Recommended: Yes
Alice Kubisty
Jan 04, 2021
Wonderful
Extremely nice and clean and I difentanly recommend them
Recommended: Yes
Alice Kubisty
Jan 04, 2021
Very helpful and extremely nice
I would recommend them to anyone
Recommended: Yes
Vickie Beeson
Dec 21, 2020
I had a good experience when I went...
I had a good experience when I went there any thy where really helpful and helped me understand the Insurance and stuff
Recommended: Yes
Torlena Wyatt
Jun 24, 2020
Everything went great...thank you
Everything went great...thank you
Recommended: Yes
Tiffany
May 05, 2020
Great place to store your stuff.
I like the fact that they have contactless move in. I was able to get in get my stuff put up and get out. No hassle, just the way I like. Thanks.
Recommended: Yes
James Gallimore
Apr 01, 2020
Overall it's been a good experience
Overall it's been a good experience. Customer service was a little meh but the storage facility is nice and they have a good selection of different size units.
Recommended: Yes
Ron Main
Dec 13, 2019
Nice local storage close to home.
I needed a storage facility for over the holidays to store my truck so I could use my garage for other things during Christmas. I called several storage facilities close to home but none were large enough for my truck. My brother-in-law recommended Public Storage, so I called the toll free number and the gentleman told me they had one large enough for my truck and they had a special, $1.00 for the first month plus $24.00 move in fee. When I got to the Public Storage Facility in Salisbury, NC, this wasn't the price at all. I paid $197.00 with $24.00 move in fee for a 15X20 space with the second month free. Other than that the employees were knowledgeable and the space is clean. I don't need the second month because I will be moving out by the first of the new year. Thank You.
Recommended: Yes
Julie
Sep 16, 2019
Excellent customer service
Excellent customer service! Brett was very professional and courteous.
Recommended: Yes
David Smith
Sep 11, 2019
Great customer service
Great customer service
Recommended: Yes
Alexia Taylor
Apr 16, 2019
I haven't used it yet
I haven't used it yet
Recommended: Yes
Samantha Beaver
Feb 11, 2019
Office staff was friendly
Office staff was friendly
Recommended: Yes
Rosemary Formanek
Oct 19, 2018
Melisa at Public Storage was amazing
Melisa at Public Storage was amazing , she knew exactly what we needed, no guess work
Recommended: Yes
Taclissa Mintz
Sep 12, 2018
Staff is friendly and helpful...
Staff is friendly and helpful informative and unit is acceptable however the bathroom is horrible and I have had to ask for toilet paper paper towels and soap to wash my hands every time and all I am ever given handed out to me not installed by employee is toilet paper and each time no other customers in the office and on occasion more than one employee all that's said is oops I forgot to do that thank you and I am handed a roll I wish I could include the pictures I took
Recommended: Yes
Angela Fisher
Aug 16, 2018
I love Public Storage
I love Public Storage. Gated , Clean , Friendly , helpful , Employees on hand for my needs. For a top quality place for my things I am very greatful and have shared my experence with many friends , who are now using Public Storage . Thank you so much .
Recommended: Yes
Tim
Jul 31, 2018
Friendly service
Friendly service
Recommended: Yes
Ruth Flores
Apr 05, 2018
Safe place
Safe place where you can put your stuff without worries always clean nice customer service
Recommended: Yes
Marsha Pruitt
Apr 03, 2018
Outstanding customer service!
Outstanding customer service!
Recommended: Yes
Jack Price
Mar 04, 2018
So easy
So easy! Did most everything on line, then went to office to complete. Everything was ready when we got there, and move-in was a breeze. Pleasant staff, very efficient, secure grounds, clean units. What more could you ask?
Recommended: Yes
Jessica Lilly
Feb 28, 2018
Everything was good besides being...
Everything was good besides being quoted $79 plus tax and actually having to pay $125. I budgeted for $79, because that's what I was told. I would've given 5 stars if it's wasnt for that.
Recommended: Yes
Roosevelt Jenkins
Nov 09, 2017
I love the atmosphere.
I love the atmosphere.
Recommended: Yes
Dominique Donaldson
Sep 05, 2017
Tashanna did an amazing job best customer service I've gotten from anywhere keep up the great work
Recommended: Yes
Vicky Bruce
Jul 26, 2017
Love this place!! Staff are warm, welcoming and very knowledgeable about prices and different size units to best accommodate your needs. Dealt with a lady with cute natural twist and she was more than helpful with me purchasing a unit.
Recommended: Yes
Sara Brown
Jul 26, 2017
I love the staff Darius and Markeisha was the best although I wasn't able to get the storage i need because all their big units that i need was all ready being rented... I was able to get some good deals on boxes thanks to them
Recommended: Yes
Phyllis Burrus
Jul 09, 2017
Darius was such a great person. He helped me with everything I needed. Got the right storage I was looking for and even some boxes at a great price. If you ever needed storage in Salisbury make sure you go see Darius at Public Storage
Recommended: Yes
Laytonya Lambert
Feb 22, 2017
Great service
No hassle, great service. Very pleasant guy and help me the best option for my household items. I will definitely use public storage again.
Recommended: Yes
Jeffrey
Jan 12, 2017
Space for Sanity
Very helpful when you need non-permanent space. The only thing keeping it from 5 stars is the driveways need to be kept cleaner. I got a big bolt in my tire on the third visit.
Recommended: Yes
Joshua Reid
Jun 07, 2016
Excellent place to store your extra belongings
Staff was very friendly and had so much knowledge. Very hard to come by now a days. Showed me the perfect unit that met my needs and they do all they can to help you get the best rates possible. Definitely would recommend.
Recommended: Yes
Meghan Varner
Jan 20, 2016
new customer and happy so far
The facility is clean and well maintained. The customer service individuals answered all my questions, explained the documents and safety features to my satisfaction.
Recommended: Yes
J Bush
Apr 28, 2015
This is a convenient service with great customer service.
I've always had good experience with helpful, reliable information.
Recommended: Yes
William Jones
Jan 15, 2015
Communication
Very hard to get someone on the phone during business hours...
Recommended: Yes
Timiya Merl
Dec 16, 2014
Easy & Convenient
Public Storage made my experience easy & convenient. I was able to make my reservation online. The day I arrived the checking in was quick & done with ease. The facilities were clean and easy to maneauver around.
Recommended: Yes
Manuel Rivera
Dec 16, 2014
I was very please with their/her,professionalism,Corteous,respectful ,(Public Storage Person in charge):)
Two Thumbs Up!,*****.
Recommended: Yes
Tori Sweeting
Aug 13, 2014
I would definitely secure a space with public in the future.
Public storage has great customer service and low rates. Be careful with large trucks when loading and unloading your items.
Recommended: Yes
Carol Corken
Feb 26, 2014
Great place to store all your extra stuff!
I love being able to keep extra furniture, teaching supplies, and other miscellaneous items in storage while we decide what to do with them. They are not taking up space in the garage or jammed into a closet.
Recommended: Yes
