Tom Graves
Sep 06, 2024
Could use a good clean up
Area kind of trashy, loose sticks, weeds etc, could use a good mowing, raking, trim back tree limbs.
Recommended: Yes
Tom Graves
Sep 03, 2024
Very good prices, pretty good security, trashy appearance
Kind of in out of the way area, no other businesses or homes close by, lots of old tree branches, weeds, overgrown tree limbs hanging over my storage space #29, needs raking up debris, mowing of grassy areas, possibly restriping parking lot spaces. In general just make the place look ( lived in ) otherwise it’s a good storage facility, one other thing would be if local police/sheriff dept. came by and drove thru the place occasionally!! Thanks
Recommended: Yes
Gage Oster
Aug 17, 2023
Not Worth The Money
They constantly raise the price, there’s a “maintenance man” named Matt who has a note book with the codes to every unit and also opens units, matter of fact he opened my unit up while i was inside it. alarm stays on 24/7. rear door constantly stays open most the time only shuts if you force it. needles in the units and outside as well as people who open other peoples units would not recommend.
Recommended: No
Christi Thomas
Aug 09, 2023
Good Storage, no dolleys or movers
The storage area is nice, however an alarm was going off when we got in, the back doors were wide open and it didn’t make me feel very safe there. Will not be staying. There were also no dolleys to assist or anything to roll boxes on.
Recommended: No
Mandy Mercer
Mar 26, 2023
Nice unit just what I needed
Nice place for what I was looking for a storage unit exactly what I needed and price wise
Recommended: Yes
john mizelle
Mar 04, 2023
Great experience. No problem what so ever.
My 1st time renting from 10 Federal but won't be the last. Good team to work with.
Recommended: Yes
Jesus escamilla
Feb 05, 2023
Clean
It was easy to move in and quick
Recommended: Yes
Taylor
Jan 31, 2023
nice place
Very clean and quiet. I am going to share this with all my friends.
Recommended: Yes
Kay Sanders
Jan 03, 2023
Climate controlled
Nice and clean, access easy to unload truck, 24 hrs / 7 days/ 365 days access.
Recommended: Yes
SHAWN PRAIRIE
Sep 30, 2022
Great deal
Very easy check in. Great value
Recommended: Yes
John D White
Jul 19, 2022
Less than ideal move-in, but got into it finally.
Drove there and got inside the gate with no problem. Drove around to the inside entrance and found my unit. Was concerned that DaVinci lock was not as identified as provided in my received email, but tried the provided combination anyway. It didn’t work. Tried to call Customer Service, but there is no cell service from inside the facility. Had to go back outside and call Customer Service. Finally reached a representative who helped me with my problem immediately. Went back inside and tried new combination and it worked. Made multiple trips from locker to car. Wished the facility had a dolly or hand truck to facilitate the process. All’s well now.
Recommended: Yes
Cynthia Gray
Jul 18, 2022
No hassle, ready to use, easy to use.
I didn't realize that the facility didn't have a person available in the office. Even without someone available the process was very easy. I called customer service because it looked like my reservation didn't go through. They very quickly helped me and stayed in the phone until my issue was resolved. Sometimes systems mess up but getting the issues resolved quickly when a mistake is made, that's Customer Service & Beyond.
Recommended: Yes
Christopher
May 11, 2022
Easy to book and fairly priced.
I had some unique circumstances which required me to contact customer support 3 times. My calls were answered quickly and the support was very helpful. The unit was exactly what I expected from the description and easy to access.
Recommended: Yes
Howard Ogles
May 05, 2022
Very clean and secure
Would definitely recommend to anyone
Recommended: Yes
Martin Sarvis
Dec 18, 2021
I actually moved in on Wednesday the 15th. Renters Ins thru USAA
Easy to reach the unit. Very clean. Perfect size. I haven't had to use customer service but the online application was quick and easy.
Recommended: Yes
Pat Mullis
Dec 07, 2021
A Decent Experience
Its hard not having a live person on-site. Could not find any carts on the premises to use. But was very clean and the customer service gal, Sarah was so helpful on the phone.
Recommended: Yes
Joe Capano
Nov 01, 2021
Phone assistance had a 50 min wait
No one was at the facility and a long wait for phone assistance. We finally did an online move-in which we could have done before we left. Should push that for new customers
Recommended: Yes
Christy
Sep 02, 2021
Great storage facility
Very convenient and clean. Customer service was great!
Recommended: Yes
Doc and Tara Cecil
May 16, 2021
Don’t get insurance and expect them to honor it when needed.
We rented two units ourselves and my mom also rented a unit for over 6 months while our new home was being built. We purchased insurance on all 3 units for a “just in case” situation not ever expecting to need it. In one of the units water came under the wall and damaged our dining room table (warped the edge, mold everywhere). We filed a claim, sent in pictures of the damage to the table and water stain under the wall, even sent in stain on blankets wrapped around it and we were denied. We wasted a ton of money on insurance for 3 units and have a ruined table to show for it. This facility does stand behind their customers. They have an independent claims company from another state that made the decision. VERY UNFAIR-DO NOT USE THIS PLACE FOR STORAGE. WE ARE ALSO CALLING THE BETTER BUSINESS BUREAU AS WELL.
Recommended: No
Pat McDonald
Mar 23, 2021
Clean and easy to access,
Very nice people to deal with and service was great
Recommended: Yes
Anthony Laskis
Nov 11, 2020
Clean and secure
I was looking for another storage unit and found this place online with an awesome price. The leasing process was easy and they included a lock. I called customer service to get the code and the gentleman I spoke with was very attentive and professional. I will be keeping this unit even after I move because I can’t beat the price and it’s secure inside storage facility.
Recommended: Yes
Mary
Jun 01, 2020
Best Price & Best Customer Service!
The best price ever and the customer service was wonderful. Everyone was pleasant to talk to and walk you through all steps needed. I will definitely be bringing more people to this storage facility to rent and was clean. Best experience I have ever had renting a storage unit!
Recommended: Yes
WILLIAM FLANAGAN
May 03, 2020
Great and clean.
Very clean easy access easy to rent friendly online service. Checked out a lot of places and this place is by far this best place.
Recommended: Yes
