Jarrett James
Jan 17, 2023
Quick and easy-to-use
Friendly workers riding around on the golf carts during the day quick and easy online didn't even have to go inside
Recommended: Yes
Milton Jordan
Jan 05, 2021
I believe that efforts were made to...
I believe that efforts were made to help me to have a good experience. It helped me to see that a person made a mistake and admitted it. That alone helped me to respect her. It's not common to see that take place in today's world. Katlyn represented the company well and I the customer wasn't left hanging through no fault of mine.
Recommended: Yes
Patricia Gillam
Oct 02, 2019
That is great
That is great! You already got it my automatically pay for rent public storage and thank my assistant Garry take care of it for me everything by his phone nbr . Thanks. I did checked up my balance recently.
Recommended: Yes
Paul Schneider
Sep 23, 2019
Randy at the location on Newtown Road...
Randy at the location on Newtown Road in Waxhaw is outstanding.
Recommended: Yes
Jacqueline Holder
Aug 19, 2019
I had a great experience
I had a great experience. Customer service from phone calls with Richard to onsite signing with Randy, was excellent. The unit was immaculate.
Recommended: Yes
Sean Flanagan
Mar 12, 2019
Great customer experience
Great customer experience. The manager at the location, Randy, was super helpful.
Recommended: Yes
Junelle White
Feb 11, 2019
Randy is always cheerful and helpful
Randy is always cheerful and helpful. ?
Recommended: Yes
Julie T
Nov 20, 2018
The site was extremely accommodating...
The site was extremely accommodating with regards to my reservation time. Randy was amazing & offered a recommendation to help save me some money as well. The location is beautiful & well maintained.
Recommended: Yes
Melody
Feb 06, 2018
Smooth
Simple, easy process and the customer service was excellent!
Recommended: Yes
Mckenna
Oct 25, 2017
Store Manager was kind and helpful!
Store Manager was kind and helpful!
Recommended: Yes
Kenyatta Moore
Sep 15, 2017
Great place
Came in two days early and due to the storm, the internet was down. However, they were already prepared and had printed out my reservation before it went out, and I was able to get into my unit when I needed to. The location is prime and even going there early in the morning and at night I feel safe. Definitely would recommend.
Recommended: Yes
Donald Weiner
Sep 14, 2017
Stopped in for a few boxes and randy helped
Me out. I ended up with 30 and a great discount. If you need any advise, see him. Great customer Service.
Randy was great and answered all my questions. I typically hate having to store my stuff but at least here it was as easy as it can be and quick!!
Recommended: Yes
Sandi Stagnitto
Aug 27, 2017
The facility was very well maintained. Great service. Randy was very helpful.
Recommended: Yes
Scott Maisel
Jul 17, 2017
Really like the service I got from this place. Easy to get in and out. Gate stays up long enough to allow a second car through if someone is helping you. Prices are average.
Recommended: Yes
Ed Henderson
Jul 06, 2017
Best in our area! ...the facility is always nicely kept, and the staff is professional yet genuinely friendly and easy to work with- and their prices easily beat those of similar storage choices in the area with fewer options. This is my second rental here, and I've been completely satisfied.
Recommended: Yes
Paul Chesia
Jul 01, 2017
Randy was extremely helpful in showing me the different storage unit options and I felt he had placed my best interest first. Thanks Randy for providing excellent customer service!
Recommended: Yes
James Miller
May 26, 2017
Great experience
We haven't placed my daughters furniture in there yet but setting up arrangements with Randy was a pleasure. He was friendly, efficient and great to work with.
Recommended: Yes
Jonathan Gill
Nov 29, 2016
Clean and secure with extra costs
The facility is great. Good placement and personalized entry codes. I signed up online and everything went smoothly. The advertised rates don't include extra costs like their required insurance policy, the initial clerical costs, and the lock on the unit.
Recommended: Yes
Meghan
Oct 18, 2016
Great customer service
Great customer service. Clean storage units and easy to maneuver throughout the lot. The hours you're able to access your belongings are nice too. Well lit lot and good security fence.
Recommended: Yes
JtheWN
Aug 24, 2016
Secure, Great Spaces for your Stuff
Great customer service, clean and well lit. We got a large space for a great price and we only need it for a short time and were pleased that there was no time commitment. Its all month-to-month. You can't choose your gate code so we have to carry around the card because I can't possibly remember one more number. And gate access ends at 9PM-but we're not going to suddenly need to put stuff in our space at MN. Just saying tho for those who require 24/7 access. Fits our needs right now just fine.
Recommended: Yes
Aric Wallner
Aug 16, 2016
Public storage while building
Going through the craziness of selling my home, moving into temporary housing, while working with a builder on our new home is daunting. Public Storage's easy online reservation and account creation took only minutes and when I showed up at the site everything was ready and delivered in an extremely efficient and professional manner. One less thing I had to spend time thinking about. Thank you Public Storage!
Recommended: Yes
Barbara Moase
Sep 16, 2014
great customet service
Great custoner service
Recommended: Yes
