Francis
May 21, 2020
Clean, Affordable Storage
From inquiry to signing up with Public Storage...it was a breeze. They are professional, clean and very affordable. Would recommend them to anyone looking for storage.
Recommended: Yes
Justin
Apr 11, 2020
Convenient storage and friendly staff.
The lobby was clean and following the new social distance guidelines. The lady at the front desk was very helpful and accommodating. Overall I am satisfied with my experience at Public Storage.
Recommended: Yes
Maria
Mar 16, 2020
Beware of added cost of required insurance
Customer was very nice and helpful. They don’t tell you about requiring insurance until you are signing contract. It’s not a choice and it adds on 15.00 a month.
Recommended: Yes
Mr. Young
Jan 08, 2020
I like the fact the interior halls and...
I like the fact the interior halls and units are very clean and well maintained.
Recommended: Yes
Peter Del Borrello
Jul 29, 2019
Hi , Great experience!
Hi , I am the CEO of a company that has 85 locations . And seeing and dealing with your company is top notch ! 100 % positive ( except you should have a buy back of the locks 1/2 price would be fine ) . And your staff is 100 % on top of your location . Well done ? and thank you ? fast service all question satisfied with record time . A happy experience . Also let's fight to keep America great . Peter M. Del Borrello CEO UFSG
Recommended: Yes
Jenny Bentley
Apr 17, 2019
Tracy was awesome
Tracy was awesome! I left a yelp review for her! She was so amazing, and the best customer service rep I ever met!
Recommended: Yes
Jerilee Godfrey
Sep 27, 2018
Great prices
Great prices. Marie the manager was very nice
Recommended: Yes
Elbert Saddler Ii
Aug 24, 2018
Marie was excellent and helped me
Marie, the Manager of the Berlin Location, was excellent and helped me to process what I needed to have access to store my Mom's items. Thant you Marie!!!! Dr. Bert Saddler
Recommended: Yes
汁
May 30, 2018
I used Public Storage long term before
I used Public Storage long term before, the rate kept going up, so I left. Short term this time might be better deal for me. I had no other complaints, everything else was great.
Recommended: Yes
Bradford Lee Mace
May 24, 2018
Best experience ever!
My whole experience from my initial phone call to moving my belongings in to my storage unit was amazing! Everyone was kind respectful knowledgeable and professional, I felt no pressure and everyone was extremely pleasant, how could I not do business with you. Thank you and continue what your doing done change.
Recommended: Yes
Christopher Amos
May 01, 2018
I was able to get a storage unit...
I was able to get a storage unit quickly after I made the reservation. The size of the storage unit was what I needed. Service was excellent (Rob was his name) & fast. He explained everything very well.
Recommended: Yes
Alan Porter
Oct 02, 2017
While your prices are a little on the ...
While your prices are a little on the high side & your first month for $1 is deceiving, the manager at your Berlin, NJ office is amazing. Plus your month to month lease is convenient.
Recommended: Yes
tay fritts
Sep 30, 2017
Christi is the bees knees, she make me feel so at home as if i was storing my stuff in a friends garage. She gave me all of the information i needed and helped me step by step until the last paper I signed. Its like shes treating my stuff like its her stuff!
Recommended: Yes
michelle willis
Aug 04, 2017
I was impressed with the great service I received from Amanda and Kasandra
They answer all my questions and put
My mind at ease about storage my furniture
Thanks again ladies ??
Recommended: Yes
Sean Perkins
Jul 09, 2017
Wonderful first experience here! Easy to access, secure, well lit, clean and conveniently located facility. Very helpful, personable and friendly staff. They were able to answer any and all questions, and made the registration process smooth and easy... all while making me feel welcome and having some fun at the same time. Also, best prices compared to the other facilities in the area for comparable units!
Recommended: Yes
Gelisa Givens
Jan 25, 2017
Perfect
Very clear communication and understanding of your purchase of storage.
Recommended: Yes
Richard Blum
Jan 17, 2017
Very satisfied. Helpful people, nice storage facility.
I am very satisfied with my experience to date with Public Storage of Berlin. Facility is clean and easy to move in to. Staff were very helpful. Only thing I could see being improved was it was snowy on the day I was moving in. It would have been nice if there were some shovels or salt available as we were really slipping coming off the truck to the doors.
Recommended: Yes
Sydney Moskalow
Jul 05, 2016
Nice and easy when in middle of crisis
In middle of crisis they made it easy.... elevators made it a pain but its better than stairs!
Recommended: Yes
Christopher Henry
Mar 19, 2014
Great employees!
From the beginning everyone is very nice and helpful! Made life easy and will definitely recommend this company to people! Thank You!
Recommended: Yes
Ryan Lucera
Mar 01, 2014
Reliable and safe.
Accessibility, reliability, safety, and friendly staff make Public Storage a great place to store seasonal, sensitive, and extra items not needed on a regular basis.
Recommended: Yes
