lenachita
May 25, 2024
easy process
I was able to secure unit & move my items to a unit in a day. Only less than positive comment, the inside could you a paint job, doors beginning to rust.
Recommended: Yes
Jacqueline Walls
Dec 30, 2022
Excellent service
I needed a storage unit on short notice and they found one for me, excellent customer service. I am very pleased. Would definitely use them again if needed.
Recommended: Yes
Dave Schmidt
May 29, 2020
Excellent Service
Friendly and helpful staff make storing easy.
Recommended: Yes
Danielle Straub
Mar 20, 2020
I am a new customer with Public...
I am a new customer with Public Storage, 233 Blackwood Rd, Blackwood, NJ. I have been so impressed with the facility, the ease of opening an account and most of all the awesome customer service I have received from Sherry (Property Manager). Sherry explained everything so thoroughly and answered all my questions. I have starting putting items into my unit and it has been such a wonderful experience!! Thank you Sherry and Public Storage!
Recommended: Yes
Kimberly McCarty
Jan 15, 2020
Excellent Customer Service!!
Excellent Customer Service!!
Sherri at your 233 Erial Rd, Blackwood, NJ location was great! She took the time to explain everything to us, and went through all of the details of our contract and insurance paperwork, to make sure we thoroughly understood it. We feel safe knowing she lives on the property, ensuring that our personal items are safe as well!
We would definitely recommend to our friends!
Recommended: Yes
Chris Sulzbach
May 15, 2019
The property manager
The property manager, Sherry was awesome!
Recommended: Yes
James Bacchues
Apr 01, 2019
Absolutely outstanding Customer service...
Absolutely outstanding Customer service given by Stephanie G! Moving already can be stressful but she took the stress out of obtaining and selecting a suitable storage unit that fit my household needs. She suggested other item that I could use from box packages to moisture items to bubble wrap. She was truly outstanding in her job. She's a people person and that is paramount being in the service Industry! She deserves a raise a weak paid vacation but most importantly she needs to be recognized for her dedication to the customers on behalf of your company!
Recommended: Yes
JoAnn
Feb 19, 2019
I was very pleased with the service...
I was very pleased with the service that received
Recommended: Yes
Teondra Bowman
Oct 16, 2018
Sherry and the Blackwood, NJ Experience
Sherry in the Blackwood, NJ location was phenomenal! She provided real, genuine customer service from start to finish. I told her what I needed and she guided my unit search with precision. She helped me select packing materials and we swapped recipes! I felt like I made a friend for life! I would definitely recommend public storage to my family and friends!
Recommended: Yes
Zenele
Aug 30, 2018
Tracey helped me the day I came in for...
Tracey helped me the day I came in for my reservation. Answered all questions also had very good customer service skills. Will recommend to others.
Recommended: Yes
H. Roman
May 22, 2018
Thanks again for the fantastic service...
Thanks again for the fantastic service & ease of access. Very highly recommended to friends and family!
Recommended: Yes
Yadira Torres
Oct 23, 2017
Storage
It's was a great place but it needs more lighting for night time
Recommended: Yes
Lauren Galbraith
Aug 25, 2017
I came in here three days ago for information about the service that they offer here. I was greeted with a friendly smile and a warm welcome. The woman behind the counter took me outside and showed me three different sized units. She also explained to how everything thing would work. And also explained the deals too. Have to say when I have my move date locked down I will come here and rent. Left the day feeling well informed and also welcomed. Keep up the wonderful work.
Recommended: Yes
Jamil Davis
Jul 30, 2017
Customer service is great! Property manager Theresa was more than helpful and informative. Would definitely recommend
Recommended: Yes
Patty Vanarsdale
Jun 25, 2017
I only needed a space for a short time but I was extremely please with how easy it was. Theresa guided us through what size we would need and made the experience so very easy. She was there when we ended the rental and that couldn't have been a better experience. If I ever needed to store anything again I will definitely be stopping by.
Recommended: Yes
Maureen Phillips
Apr 19, 2017
Since I started using Public Storage, everyone is nice and very experience in what they do. The day manager is very nice and always answers my questions. Wouldn't go anywhere else.
Recommended: Yes
Patricia
Oct 26, 2016
Great customer service
Tara in the Blackwood nj office was great to deal with. She was informative friendly and curious . The unit I rented had a few repairs on the walls but other than that I am please.
Recommended: Yes
James Smith
Sep 06, 2016
Stored for a month and very satiafied!
The manager Mike told me I "Had to buy the insurance" even though the paper I was signing specifically said I did NOT need insurance to store there. But Mike insisted that even though what he was saying and what the paper said were the exact opposite, I most absolutely did need to purchase the insurance if I was going to store there. Aside from that seriously unclear insurance debate, the month has been going well and I'm glad I decided to store my goods with Public Storage.
Recommended: Yes
