Richard
Apr 26, 2024
Excellent
Kesha was so nice and helpful . Great value in an older warehouse conversion to storage facility
Recommended: Yes
Barbara Holmes
Apr 04, 2024
My experience with Mabel and Kelvin was very very good
Mabel and Kelvin answered all my questions and they were very friendly and courteous and very nice and I appreciate their service
Recommended: Yes
Maribelle
Sep 12, 2023
Awesome customer service
Storage pricing as advertised. Extremely helpful. Absolutely pleased with my decision to store my belongings in this family owned business.
Recommended: Yes
Veronica Djoreski
Aug 28, 2023
Thank you for your wonderful business and staff are wonderful!!!
I Rate you 5 stars.thank you for your amazing attention and service. The staff are so helpful
Recommended: Yes
Tammy
Jun 12, 2023
Customer service was fantastic
Customer service was fantastic. The entire process was simple and great pricing.
Recommended: Yes
Edwin Lozada
Oct 11, 2022
More hours
Later and off hours would be helpful
Recommended: Yes
K
Sep 14, 2022
The best!
With their equipment and help I was able to move in my bedroom set with ease! It was harder leaving my house than having them moved into my unit!
Recommended: Yes
Miguel
Jul 11, 2022
Great team working at Safe and Secure!
Storage and price were as advertised. Very helpful team - super friendly and professional!
Recommended: Yes
Michael Starkes
Jun 30, 2022
I moved my stuff in safely and quickly.
The customer service representatives were very informative and instructive before my move-in into my storage. Because of this, I was able to move my stuff in without any confusion or help on a Sunday.
Recommended: Yes
Roger
Jun 06, 2022
Great clean place
Very clean and front desk girl was great
Recommended: Yes
sonia soto
May 25, 2022
great service and clean environment
agent answered all of our concerns,professional and polite
Recommended: Yes
Jane Haskins
Mar 21, 2022
The service, kindness, very comforting
All I honestly can say is the service was excellent for my first day there.
Recommended: Yes
Jay Gopalan
Dec 09, 2021
Well-managed
Comfortable place and easy to move into, convenient for the movers too.
Recommended: Yes
剩捨
Nov 26, 2021
Great price and great service
Love this place for storage. The price is unbeatable and staff are great
Recommended: Yes
Mark Bailey
Nov 25, 2021
Very clean and the staff is very pleasant
The storage units are very clean and roomy also the price is right
Recommended: Yes
J P
Sep 24, 2021
Great place. Very well run by a proactively helpful staff. Thx!!
I am really happy with this place. Very flexible, helpful, & well stocked with moving paraphernalia.
Recommended: Yes
David Duarte
Aug 09, 2021
Rate-changing and dirty
I received a storage unit from this place back in March and agreed to a set amount and it since then has jumped $40 which is ridiculous. Not to mention the mouse traps everywhere, I've even seen a mouse when I was getting one of the carts to move items in. I am disgusted and will be looking for a new location. I would think twice about renting from here.
Recommended: No
Pat
Aug 01, 2021
Great price and great hospitality
Safe & Secure made me feel like family. Great experience with representatives communicating with me all the time and walked me through the whole move. Very happy with my unit and especially the rate I got.
Recommended: Yes
Kylie
Jul 29, 2021
Excellent storage unit!
I love my storage unit so much it’s the perfect fit for me. The service was outstanding, he made sure I was comfortable with my unit and the process if very smooth.
Recommended: Yes
Cobrachon
Jun 30, 2021
Best price in NJ NY
Location is surprisingly easy to get toand the price is the best... storage unit is nice and without climate control option it was still ok when i moved in summer.... if longterm storage is needes i highly recommend Safe n Secure storage in Garfield NJ..
Recommended: Yes
Naomi
Jun 28, 2021
Excelent services
Prompt service even when in on a Saturday and was shown excellent fast customer service.
Recommended: Yes
Chii
Apr 26, 2021
Great for long term storage
Customer Service was attentive and helpful. Didn't really like the freight elevators though. So Endeavor to be on the ground floor.
Recommended: Yes
John Logothetis
Jan 14, 2021
Great unit better price
Very easy process to reserve online and they were cheaper than the rest without sacrificing quality very happy so far and thanks to Keisha for helping me!
Recommended: Yes
Arlene
Dec 26, 2020
Adequate for current needs
This is an ok space. Not overly expensive
Recommended: Yes
Clare
Nov 25, 2020
Clean, Efficient, and Effective
Customer service was great! It was super easy to get checked and moved in.
Recommended: Yes
EW
Jun 14, 2020
Good Experience
Clean, efficient storage facility, greatly priced storage facility for long term storage needs. Very satisfied.
Recommended: Yes
Giavonnhi
Jan 07, 2020
First time renting a Storage unit
I recently googled storage units in my area and I was hoping for a cheap one. When I found this one, I was completed amazed. The price was half of everywhere else and the space was huge. It also came with 2 months free. What more could you ask for? It almost seems too good to be true. Thank you!!
Recommended: Yes
Eric
Jun 25, 2019
Very Friendly, Easy to get to
Well worth it and very nice employees. They were super helpful and walked you through everything. Pricing was very reasonable.
Recommended: Yes
Pamela
Jun 07, 2019
True to reviews
Pricing was amazing , customer service ethic was awesome . Clean and great quality of the place . Definitely will recommend to friends and family in the time of need.
Recommended: Yes
Laura Richardson
Mar 04, 2019
Awesome facility!
Not only is the staff friendly, but extremely helpful. The area where the facility is located is clean and in a quiet neighborhood. The facility itself is clean and easy to access and it is very secure with security cameras everywhere. I would highly suggest this location!
Recommended: Yes
慄慮
Oct 13, 2018
Great staff
Clean, bright, and safe. Very helpful staff.
Recommended: Yes
Jonathan
Sep 17, 2018
Great value self-storage option
Easy paperwork experience. Friendly customer service and convenient storage location. Facility is old but clean and safe.
Recommended: Yes
Carmen
Sep 02, 2018
Facility and personnel were way above all my expectations!
What a relief! So glad for this help with my downsizing and move next month. Facility is spotless, well lit and easy to nabigate even for a senior citizen.
Recommended: Yes
Yvette
Aug 07, 2018
would recommend
easy and great price good customer service
Recommended: Yes
Jeff
Aug 03, 2018
Great value
This is a great facility. Units are a very good value.
Recommended: Yes
Harold
Jul 23, 2018
I needed the space and the price seemed reasonable at the last minute
I will recommend this place to anyone in need.
Recommended: Yes
David
Jul 03, 2018
I got lucky
Overall price for renting storage space in this area is expensive but the free month rent softens the blow here. Also, got a spot near the elevator which makes all the difference. Staff this time around much better and more friendly than last year. Hope that continues
Recommended: Yes
israel
Jun 17, 2018
It's a nice storage facility.....
I give this storage facility a good review, the space is excellent and the manager that attended us was very polite and answered all of our questions.
Recommended: Yes
慄慮
May 14, 2018
Great place
Very impressed.
Place is clean, affordable and staff is very helpful.
Best prices around
Recommended: Yes
Joan
May 08, 2018
Excellent service
I like the idea of only authorized prove being able to access the storage. No chance of lost or stolen keys being used.
Recommended: Yes
John
May 05, 2018
Very clean and very pleasant staff
Easy access and helpful staff. Would recommend to anyone going through a difficult time.
Recommended: Yes
Jennifer
Apr 21, 2018
Gets the job done
This is an average place to get storage from. The storage units are decently priced, but it is a little confusing to maneuver around and our storage unit didn’t lock very well. We had trouble getting and and down because they have manual elevators and it’s difficult because the only person that can check people in has to be the one who signed off on the contract and In order to add new people the signer has to be there in person which, again, is a hassle. I didn’t see wheelchair accessible areas (there might be some but I just didn’t see any, although I’m sure there are or maybe I missed it) and I wish there were other basic conveniences like bathrooms and water fountains, which I didn’t see. Also they close pretty early. Then again you can’t expect much from any storage unit. I do think this place has potential but I wouldn’t recommend it if you have a super complicated situation like I did. Other than that it’s OK. Nothing too fancy. It gets the job done so if that’s all you need, this may be the place for you.
Recommended: Yes
Iwona
Feb 22, 2018
Best place to storage
This is best place to stoarage I like it a lot.
Recommended: Yes
Roger
Feb 04, 2018
convenient
Friendly convenient clean and great prices
Recommended: Yes
Michael McMahon
Jan 27, 2018
Great team
Very friendly staff gave a detailed tour of the storage building.
Recommended: Yes
Rox
Jan 22, 2018
Outrageously low prices
This is my first time using a storage and I am so happy with my experience. The gentleman who assisted me was very helpful. I am a woman and I don't like to go alone so I am happy they have so many cameras. I feel my stuff is very safe there and the price is right! Thank you guys for making my experience an easy one.
Recommended: Yes
steven
Dec 30, 2017
Very clean
Everything was really clean including the bathroom.
Recommended: Yes
K
Dec 28, 2017
The best
The best storage place in the area will recommend to every one. Looks and smells very clean, well lit and not like the other places. The lock they require is very secure and I'm happy with my move. A+++
Recommended: Yes
steven
Dec 27, 2017
Execllent place
The place is nicely set up for easy use.
Recommended: Yes
steven
Dec 26, 2017
great please
The customer service was excellent
Recommended: Yes
Rose
Dec 16, 2017
Amazing service
My attendant was amazing ! He made me feel comfortable and relaxed during the entire process.
Recommended: Yes
Tommy
Nov 04, 2017
Elevator keeped stopping
I try to get in and out fast but I didn’t happened
Recommended: Yes
Seth
Oct 23, 2017
Fort Lanza
Good place to keep your storage if you don't use it much.
Recommended: Yes
michael
Oct 21, 2017
Very helpful staff
Place was clean and staff was very helpful getting me signed up & explained aspects of moving in.
Recommended: Yes
Clarence
Oct 18, 2017
Great storage facility
Sonpt change a thing with this storage location. Open more locations soon...
Recommended: Yes
Clarence
Oct 16, 2017
Great experience
Don't change a thing with personnel, facility appearance and over all customer service.
Recommended: Yes
Dan
Oct 11, 2017
Very good
Very good service and I can recommend to the my friend
Recommended: Yes
Dan
Oct 09, 2017
潇摯
Very good Service price complain
Recommended: Yes
Ernie Medina
Sep 30, 2017
Satisfied
Good service. Great price. The building is clean and I feel secure in leaving my property here.
Recommended: Yes
Peter
Sep 24, 2017
Good!
Good,good,good,good,good,good,good!
Recommended: Yes
Gary Sullivan
Sep 21, 2017
Supreme Storage!
This storage place is the highest of quality! Everything you could possibly need for moving is here!
Recommended: Yes
Amber
Sep 21, 2017
Great
They are great. Thank you for all your help.
Recommended: Yes
Kelly B
Sep 21, 2017
OUTSTANDING A++
Safe and Secure is the #1 place to store your belongings! The units are affordably priced, well lit and very clean. The office smells amazing. There are plenty of handcarts to load up your stuff and SEVERAL LOADING DOCKS! The elevator is a massive freight elevator. I moved all my stuff in on one trip! Staff is very pleasant, I'm always delighted to see them! Thanks again Safe and Secure!
Recommended: Yes
Chris
Sep 05, 2017
Very good no hassle move in
No problem, fast move in , helpful staff , good price for storage space
Recommended: Yes
shailesh
Sep 05, 2017
潇摯
Excilant place , friendly people
Recommended: Yes
Stephen
Sep 04, 2017
Great space, very clean and friendly
Great customer service on the phone while booking as well as day of moving my items in. The space was very clean. Great job accommodating my needs.
Recommended: Yes
William Cuthbert
Aug 30, 2017
Hassle Free
Great price. Friendly staff. Clean facility. Easy access into my unit. No complaints.
Recommended: Yes
Steven
Aug 30, 2017
Greatness!
This place is amazing! ********** (ten stars)
Recommended: Yes
Mark
Aug 30, 2017
1st timer
This is my first time using storage and I'm glad I came to this place! Everything about this place is convenient. From the trollies to loading dock ramp and from the elevator to the units. The office is conveniently right behind the main loading docks and next to the main elevator, the staff is always so willing to answer my questions and guide me with information I needed to make the move easier. The prices are very affordable as well! This place gets two thumbs up and A++ for me!
Recommended: Yes
Margorette
Aug 30, 2017
Best Self Storage in the area!!
This facility is by far the best storage place I've ever been to! The units are well lit, immaculate, multiple loading docks, plenty of handcarts and a huge freight elevator! The staff is very pleasant and informative! Plenty of cameras in every aisle as well. I definitely feel my belongings and myself are "Safe and Secure"!
Recommended: Yes
Katherine Cruz
Aug 29, 2017
Great !!
I've been to so many other storage companies and by far this one is the best ! Great customer services, reasonable prices and very clean.
Recommended: Yes
km
Jun 27, 2017
nearby and clean
This place was okay. I got the first month free through Sparefoot. Just so you know, they did not ask for my AAA card to give me the discount. It's clean and I had the option to upgrade to a space on the first floor. The hours of access were not ideal but I guess that does make the space seem more secure, right? They will sell you a $13 disc lock, so get one at Walmart before you arrive. Other than that, it's okay.
Recommended: Yes
kie
Jun 27, 2017
Nearby
This place is fine. It's clean and near my house. The price is okay because the first month is free. For now, it will do.
Recommended: Yes
kie
Jun 25, 2017
Close enough, ok price
This place is okay. Sparefoot got me a great first month price. They use disc locks and the hours aren't as long as I prefer, but it's manageable. There are many signs to find the office and it looked clean.
Recommended: Yes
kie
Jun 25, 2017
Close enough, ok price
This place is okay. Sparefoot got me a great first month price. They use disc locks and the hours aren't as long as I prefer, but it's manageable.
Recommended: Yes
John
Jun 18, 2017
Great all around
Great service, paperwork took a little long but wasn't a bother, clean, locker looked good. When the place is open someone is always there so chance of robbery is low and is also well hidden from any main roads even better for that.
Recommended: Yes
Jade
Jun 06, 2017
Very good location, elevators are weird but staff was friendly
Easy to make a reservation and move in. Staff was helpful and friendly, space was good. Wish they had extended hours but otherwise good space for the price paid.
Recommended: Yes
Lily
Mar 10, 2017
very pleased with everything
The guy was really sweet, informative and proffesional. Overall very satisfied
Recommended: Yes
Elizabeth
Oct 30, 2016
Love this place very clean and really nice people.
This place also has reasonable prices compering to others.
Recommended: Yes
Bill
Oct 28, 2016
I was treated very nicely
Every what kind of review The managers are great the whole place is wonderful thank you
Recommended: Yes
Dewan Farhana
Oct 11, 2016
DO NOT STORE YOUR ITEMS HERE; HORRIBLE STORAGE FACILITY
This place has the WORST and most HORRENDOUS customer service in the world, addition to the WORST elevator to move items into the storage unit. PLEASE DO NOT leave your belongings here. Even though at first they seem to present an affordable price, they incessantly increase the price EVERY six months or so. They have an antiquated payment service that can only be paid in person or via check thru bank transfer. The elevator is an old MANUAL elevator that requires physical pulling and pushing of 4 doors, to both get in, get out each time. The worst of it all is that the manager has a terrible attitude and refuses to understand what the customer is saying. On the day of the move, my mom had a terrible experience. After everything was moved out, my mom mistakenly forgot the lock in the unit door. The guy didn't ask for a key either when he went to check, but he refused to come back again to check and said she would have to wait for the next guy; she had to wait outside the dark unit for half-hour just waiting for another guy to show up to "check" that everything was out. Btw, my unit didn't even have a light on top of it, and was very dark and gloomy inside. She was also locked-in for a short time because the elevator got stuck, and nearly had a panic attack.
Overall, avoid this facility, and store your belongings in a place that has cleaner and brighter units, much better or even just decent bare minimum customer service, better payments and better pricing (possibly a place with a fixed pricing). I really, really regret trying to save a few bucks by using this place because my peace of mind and sanity is way more important.
Recommended: No
Boris
Sep 15, 2016
Pungent tea smell throughout difficult to deal with employees
Pungent tea smell throughout difficult to deal with employees
Recommended: No
Rosario
Aug 15, 2016
Good service
The service was great. Paperwork and move was easy. The storage space was good, mostly clean. The only thing was the elevator, if someone was using it we needed to go up the stairs to bring it down. In a regular day will be ok but in moving day we were so tired carrying boxes and furniture to uae stairs to get elevator.
Recommended: Yes
June
Jul 03, 2016
Spare foot
Only there was no 10 by 10 unit as reserved by spare foot. Safe and Secure had to give me a bigger unit honoring the price; however when 10'10 is available I have to transfer my stuff. That is not good at all moving is very difficult now I will have to feel like I am doing it again in a transfer.
Recommended: Yes
Chris
Jul 03, 2016
Very Organized
This Storage facility is very organized, clean and well run. Rooms are all steel walled and floors are clean. They have plenty of carts to help you get your things from the loading dock to your space. The facility has multiple loading docks.
Recommended: Yes
Vidyasagar Angalakuditi
Jun 27, 2016
low price and good location
Good location and reasonably low prices!. Satisfied with customer service.
Recommended: Yes
Maribel Figueroa
May 26, 2016
Professionalism
My experience with your facility was great, the person in charge in the front desk was very helpful in any questions I make and explain me every detail, and the person who showed me my unit was very polite and help. I LOVE THE ATTENTION they gave me. THANK YOU
Recommended: Yes
Lisa
Apr 18, 2016
what is this suppose to be
the price all ready went up, and since we arent in a contract, who knows if they will continue raising the rent
Recommended: Yes
margaret
Apr 08, 2016
Nice location
Busy location but nice clean area
Recommended: Yes
Adam
Apr 05, 2016
Very nice customer service.
Despite the location storage place is ok. We choosed this one because of the price. Quality of the storage unit the same like in the other places. The only thing different than in other places it is the lift. It is old fashioned industrial style lift with the manual gates. It's ok with us. It doesn't bother us.
Recommended: Yes
rabih
Apr 04, 2016
Recommended: Yes
Jason
Mar 27, 2016
Great!
Recommended: Yes
Marjorie
Mar 09, 2016
Excellent experience. Have referred safe and secure to my real estate agent to further recommend. Facility is clean with easy access, access ramp to help with unloadung and helpful tools such as the hand trucks which make the move so much easier.
Recommended: Yes
Richard
Mar 07, 2016
Recommended: Yes
Marjorie
Mar 05, 2016
Very clean with helpful conveniences
Great experience on move in date beginning with pleasant gentleman at reception (Jose) who showed us the works and explained everything we needed to know. Storage unit was very clean and many conveniences.
Recommended: Yes
Joseph Nunes
Mar 02, 2016
i like the people that work there.
it is a friendly place. the are friendly.
Recommended: Yes
Sol
Mar 01, 2016
I got what I paid for
I chose this storage because it was cheaper compared to other storage businesses. I asked the staff for a little help but he refused to help because he says he is not allowed to do so. I understand they want to stay away from troubles but that was disappointing.
Recommended: Yes
Richard
Feb 28, 2016
Great price, clean and secure
Elevators could be better but everything else is great
Recommended: Yes
Vince
Feb 21, 2016
not safe
The facility is not secured from the elements of nature the roof leaks all over the units on the fourth floor through the floor to the third floor and so on I had to move my unit twice I've only been there 2 weeks
Recommended: No
Vince
Feb 11, 2016
my review
Place is spotless ,security is tight ...you can't get a price like this anywhere else, I tried... what can I say to great, ..units are spotless... elevator doors are a little heavy but other than that Its all good
Recommended: Yes
Seyhan
Feb 06, 2016
Everything is fine but thr only problem is with yhe elevators because old fasion and i dont think its secure too.
Recommended: Yes
Pauline
Dec 28, 2015
Everyone I've spoken to at the facility has been very courteous and professional so far.
Recommended: Yes
Genova
Dec 14, 2015
The staff was very helpful and the storage unit is very easy to access
Recommended: Yes
Ryan
Dec 13, 2015
Safe, dry, and easy to access.
Easy to access storage units. Huge freight elevator makes getting to the upper floors simple. The muzak piped through the speakers on every floor makes being up there alone a little less creepy ;) Good place to keep your stuff.
Recommended: Yes
Jenika
Nov 12, 2015
So far so good. No complaints.
Recommended: Yes
Kenneth
Nov 06, 2015
very good
Recommended: Yes
Gordana
Oct 30, 2015
Good price and local
Very informative, just found cob webs in my unit and thought it could be cleaned a little better. Other than that everything was great
Recommended: Yes
evan
Oct 19, 2015
Smooth. No problems.
Recommended: Yes
Enia
Oct 14, 2015
Very nice and helpful staff. Clean and easy to use facility
Recommended: Yes
Peter
Oct 04, 2015
The guys who work here are very good.
Very good customer service, very clean and easy to access. Highly recommended.
Recommended: Yes
alecia
Sep 27, 2015
Good location
Good location just don't like the freight elevator
Recommended: Yes
gill
Sep 25, 2015
easy check in
Manager on site was very helpful. a pleasure doing business with them
Recommended: Yes
Jennifer
Sep 14, 2015
Best of 4 facilities I've had
5 starts on cleanliness given the fact that the building is quite old and they have made it very clean and structural.
5 starts on the carts that they have to use. These are REAL loading carts, not plastic crap caster messes. There are nearly two dozen of them- big wheels, large deck, tall back wall, solid and carry a heavy load. There are so many carts that I never have to wait.
The freight elevator takes some practice to line up but that's the only draw back to this facility so far.
Helpful people without bad attitudes every time I've been there.
Recommended: Yes
Meagan
Sep 06, 2015
Great for the price!
Great moving in experience. Flooring was kind of dirty and dusty, but overall as expected.
Recommended: Yes
Diana
Sep 01, 2015
it was a decent place
not bad, the place seems to be upkept & pretty secure. The unit was clean & appears to be safe.
Recommended: Yes
Diana
Aug 19, 2015
great storage unit
first time renting a storage unit, it was what we expected.
Recommended: Yes
Karen
Aug 15, 2015
easy & organized
Recommended: Yes
Milton
Aug 15, 2015
Overal I had a good experience.
Recommended: No
Ron
Jul 29, 2015
Easy to move in and out
I rented a space at this location because of the loading dock.
Recommended: Yes
Sergio
Jul 28, 2015
excellent place
The storage facility for me is in the right place, good price, clean and very good customer service. Is my first day moving and I am very happy with the experience. Really I recommend this facility to everybody that need a storage place
Recommended: Yes
Jeanne
Jul 21, 2015
storage is great and convenient
The storage unit is affordable and convenient
Recommended: Yes
Charles
Jul 04, 2015
Good Value
Area was a bit sketchy, but the facility is secure and inexpensive
Recommended: Yes
monae
Jun 25, 2015
Great Price
Had the cheapest rate within the area. Staff were welcoming and helpful. Facility was clean and easy to find.
Recommended: Yes
Mark
Jun 20, 2015
Clean & Well Lit
I was very happy to find this location - staff us friendly & knowledgeable. Everything is clean & well lit.
Recommended: Yes
Brian
Jun 19, 2015
Great price for a reasonable space.
The location is fine and the buildings are reasonable clean and safe. Really loved the price, got a 5x10 unit for 14 months at a cost of $900. Averages about $65 a month, much better deal for the space than I saw anywhere else.
Recommended: Yes
tim
Jun 19, 2015
Good customer service
Great rates , nice people what more can one ask for
Recommended: Yes
Sergey
Jun 18, 2015
Recommended: Yes
Rebecca
Jun 16, 2015
A bit old but a very nice staff
This place has a slow and kind of difficult freight elevator and our unit was dirty when we moved in - we had to ask for it to be swept - but the staff was friendly and helpful and on the whole, I'd recommend it.
Recommended: Yes
Shirley
Jun 06, 2015
very secure, clean and courteous employees
As soon as I walked in I was immediately assisted. They young man was very courteous and patient with me. They did not have the size storage room I had reserved so he gave me a larger one for the price of the smaller room I had reserved. He took me personally to show me where the storage room was located. (Every other storage facility direct you)..will definitely recommend to family and friends.
Recommended: Yes
Gary
Jun 04, 2015
Everything is okay except the ancient freight elevator you have to use if you aren't on the first floor.
Recommended: No
edvin
Jun 03, 2015
all was good
We recommend. Very satisfied and not complaining.
Recommended: Yes
Barbara
May 28, 2015
Recommended: Yes
Bartosz
May 20, 2015
Great place
Great place to move your things. Clean secure proffesional
Recommended: Yes
Suzanne
May 11, 2015
Very helpful personnel and overall can say -- "So far, so good"
Very helpful personnel and overall can say -- "So far, so good"
Recommended: Yes
Jenni
May 11, 2015
Great price, nice location
Excellent pricing for storage! Honestly, I couldn't find anything that beats them. The storage itself is very clean and spacious for the price. Customer service is OK; over the phone, they are very polite but they incorrectly booked my reservation. Also, in the office, the hardly ever answer the phone. That being said, they are very polite and professional.
Recommended: Yes
Bryant
May 06, 2015
I am going on deployment for a year. This facility gave me a military discount which I appreciate. Everyone was helpful.
Recommended: Yes
Oliver
Apr 26, 2015
Easy access, nice stagf
Seamless process moving in. Fits description. Thanks
Recommended: Yes
Carlos
Mar 16, 2015
Awesome facility, very easy to use. My family and I were in and out in no time and we were very pleased with the space we rented.
Recommended: Yes
Kimberly
Mar 05, 2015
Friendly, Professional and accomodating
Pricing is great, clean,and secure facility.
Recommended: Yes
Robert
Mar 01, 2015
Recommended: Yes
Kerri
Feb 08, 2015
Recommended: Yes
David Colon
Feb 01, 2015
Great price, good customer service and clean space
Was able to move in without any issues, customer service was great and fast.
Recommended: Yes
Jo Allen
Jan 16, 2015
5 STARS .....HUGE STORAGE FOR HALF THE PRICE OF EVERY OTHER STORAGE COMPANY I APPROACHED !!
I have never been so impressed with a storage company and Carrie at Sparefoot who helped me book it , a move is so stressful and expensive and i had approached so many storage companies who had terrible attitudes no customer care , Carrie took all my stress away and i got the storage twice the size of half the price of all over companies i approached, anyone in newyork a 10 x 12 and a 12x 12 is 300- 475 i got a 10 x 20 for $199 a month , its 20 miles to drive in a van that takes 45 mins and you have saved your self $2400 a year , lovely people at the storage company , fantastic and clean and incredible security all i can see is AMAZING AMAZING AMAZING and i am a real person not from Spare foot or the storage company writing this review like a lot of these companies pretending they are customers !!! big love jo allen ;-))
Recommended: Yes
Peter
Dec 29, 2014
This place is great! Great location, super-friendly employees
The employees treated us with such respect. They were super-helpful. I feel my stuff will be safe there.
Recommended: Yes
Carol
Dec 28, 2014
The Peolep there were very nice and helpful.
It was clean and easy to get to. I would recomend this storage company to all my friends!
Recommended: Yes
Antoine
Dec 27, 2014
Family owned business. Amazing customer service that is not in a rush. Highly recommended
Recommended: Yes
Ralph.Carson
Nov 25, 2014
great value for price and promotion.
they do have carts available but wheels are falling off of the mattress cart making it very difficult to maneuver, I asked the attendant for a ball pean hammer to knock the axle back into one of the wheels. he said he didn't have one. his only solution was to find another cart and there were no other of that type.
Recommended: Yes
sis
Nov 18, 2014
Online specials, 1st month free, insurance and lock a mandatory purchase
Average storage space, low price, shady neighborhood, secure place - i saw 1 private security car around the space when I was moving stuff. Month to month, a little too much paper work. Additional insurance does not cover your stuff, however i did see dents in the wall between adjacent storage spaces so not sure what the additional insurance covers.
Recommended: Yes
剩捨
Oct 06, 2014
A little surprised about extra cost of insurance and had to buy their lock.
Recommended: Yes
Disa
Oct 05, 2014
杯潤
Recommended: Yes
Jonathan
Sep 14, 2014
Recommended: Yes
Chris Gallegos
Sep 10, 2014
it meets my need
i am happy with my choice however I wish there was a call button for the elevator in my building (LL).I am on the basement level if the elevator is above me I have to walk up to whatever floor the elevator is on to get it. If several people are using it,it is a major inconvenience.Customer srvc. was great
Recommended: Yes
Amanda
Sep 05, 2014
Very helpful staff. Lots of loading Carts. Large elevator. Well climatized. Very clean. Excellent value.
Recommended: Yes
Elizabeth
Aug 29, 2014
Quick and easy
Recommended: Yes
Tanesha
Aug 08, 2014
Employees were very helpful and were able to answer all my questions.
Recommended: Yes
Timothy
Aug 04, 2014
Great
Recommended: Yes
Monica
Jul 14, 2014
I just wish they had a place to dispose the garbage instead of taking it with me all the time.
Recommended: Yes
Douglas L
May 19, 2014
Everything was just fine with the exception of the entrance door to the facilty being locked the 1st 3 times I went there.
Recommended: Yes
Carlos Sanchez
May 13, 2014
Disappointed
I was unable to check in (May 3rd)because the manager would not accept my driver's license because he felt that he could scratch off the film that covers it. I am a frequent flier and go through airport check points at least twice a week and I have never had any TSA agent question the validity of my driver's license, I also presented a veteran ID and would not even consider it. He told me he would have the owner call me the following week (Monday/Tuesday), today is May 13th and have yet to hear back.
I since rented another unit else where and I am very pleased and yes, they did take my driver license as an ID with out any questions.
Recommended: No
Richard
May 12, 2014
Great experience with good customer serveice only delay in setting up acct. was slow computor system partly due to our paying for years in advance. Manager was a great help an answered all our questions.
Recommended: Yes
Peter Walterspiel
Mar 25, 2014
Good experience
I justed became the proud tenant of a storage unit at Safe & Secure Self Storage on Lanza Ave this past weekend. Wil made the paperwork process painless and fast and then I moved in. The facility is clean and the elevators are a treat, although a slight pain to have to wait for a while at times. I attempted to walk up and down but was informed that that was not an option. All in all everything good.
Recommended: Yes
Jeff
Feb 06, 2014
Well done.
Helpful staff made the process very easy.
Recommended: Yes
Jose
Feb 04, 2014
great staff, great location,
Recommended: Yes
latoya
Dec 19, 2013
Recommended: Yes
alex
Nov 14, 2013
Recommended: Yes
Joanna McGuire
Nov 04, 2013
Great Customer Service
The storage unit is competitively price, a bit out of the way but the cost savings make it worth it.
The personnel at this location are the best!!
Recommended: Yes
Kathy
Oct 04, 2013
So far, things have gone very smoothly. If there were multiple movers on the same day it could be a problem getting the elevator.
Recommended: Yes
Carol
Sep 17, 2013
Recommended: Yes
Michelle
Sep 06, 2013
Good overall
Recommended: Yes
Corinne
Jul 16, 2013
Recommended: Yes
Shala
Jun 04, 2013
Good space for good value with good service.
Recommended: Yes
Mohan
May 12, 2013
Excellent!
This is my first storage and everything went smooth. Thanks for the Staff treated me courteoustly and explained me the whole process.Highly recommend this place.
Recommended: Yes
Joshua
May 04, 2013
Great
This is a very nice storage facility. Perfect for my small business.
Recommended: Yes
Yuko
Apr 09, 2013
Manager, Alex, was extremely helpful, courteous, friendly and professional. My move finished before closing, but he had offered to stay open and wait for the movers to finish when we weren't sure when it was going to be finished. Highly recommend this place. Excellent pricing, too.
Recommended: Yes
Piotr
Apr 09, 2013
Recommended: Yes
Luis
Apr 03, 2013
I was treated courteoustly and they walked me through the process with ease. They really rock.
Recommended: Yes
Eli
Mar 27, 2013
A+++ Service-- Sweet Move In Special
No need to look further. . I work for TV network storing sitcom scenery and props here. NYC cant touch these rates. Half hour drive and savings MAJOR bucks.
Recommended: Yes
Gabriella
Jan 18, 2013
Clean, Bright, Safe Facility
Recommended: Yes
John
Dec 18, 2012
Very helpful and curteous staff.
Recommended: Yes
Michael D
Dec 07, 2012
Rescinding my negative review
The owner of the company called to rectify any issues that I had with the company.. He went above and beyond to make me happy again which he has done. I appreciate his professional approach and his desire to restore our business relationship. Thank you! Good job. I will recommend you to my friends.
Recommended: Yes
Jillian aka "LA Fitness Fiend"
Aug 17, 2012
A DIAMOND IN GARFIELD
I called EVERY NJ storage place within a 30 minute drive of the Garfield/Elmwood Park area. First...the rep I spoke to at Safe and Secure did NOT rush me off the phone like all the other places did. He understood this was my first time renting and I had lots of questions and concerns. He was extremely patience and courteous. I decided to reserve a 10x10 space on an upper floor to save some money. I received a prompt confirmation email with all the details. In fact, their rent price was $50 lower than the exact same space at two other nearby locations that I wound up visiting. I plan to rent for at least a year so I figure I'm going to save minimally $600!!!!!!!! I also used their free box delivery service. I got a confirmation phone call to be sure MY plans didn't change and then the delivery right on time. I also checked them out through the Better Business Bureau and found Safe & Secure has an A rating. I now understand why.
Recommended: Yes
Princess
Aug 16, 2012
Good & fast service.
Recommended: Yes
Michelle and Family
Jun 16, 2012
Wonderful Service - Great Price
It's like an extension of your home..
Recommended: Yes
Brianna-Elmwood Park
Jun 07, 2012
Thoughts from Loyal Customer
Just left review but it was cut off?
Recommended: Yes
Brianna -Elmwood Park
Jun 07, 2012
Thoughts from a Loyal Customer
I've been renting a space from Safe
Recommended: Yes
Jane
Jun 03, 2012
because of the poor attitude of the customer service person, Will, I will not recommend or go back to this facility
When checking out my items the service suddenly got very rude. Will, the person that checked us out, was extremely offensive. I was disrespected and my service at this storage unit will never exist again.
Recommended: No
Paula
Jun 01, 2012
Professional Friendly Service
Very happy with price and service.
Recommended: Yes
charles
Apr 27, 2012
Convenient, secure facility with excellent service!
Recommended: Yes
Nathalie
Dec 24, 2011
Moving without a headache
S
Recommended: Yes
Rachel from Wallington
Nov 13, 2011
Repeat Customer
Renting from Safe
Recommended: Yes
Drena
Oct 26, 2011
Extremely happy!
I was very please with the staff and the cleanliness and accessibility of the unit.
Recommended: Yes
Greg A
Sep 29, 2011
Best Value
I comparison shopped and chose Safe
Recommended: Yes
Jess
Aug 08, 2011
Spacious
The units were clean and spacious. It comes with a solid lock, and the elevator makes for easy access.
Recommended: Yes