Public Storage - Monmouth Junction - 3825 US Highway 1

Good location and easy checkin

Best way to check in.. Hassle free

Recommended: Yes

Overall fairly positive experience

Overall it has been a pretty positive experience. Some difficulty logging into app and being able to reach staff at facility, but you don’t need the app for access to gate or locker so it was fine. Management is very nice and helpful. Howewever, there isn’t always someone there to answer phones or return calls during office hours.

Recommended: Yes

Last minute

Had no problem getting the storage and I really enjoy that you need a code to get in the location. I did recommend a friend and they got it also. It was reasonable pricing.

Recommended: Yes

Quick and easy process

Making the reservation was super easy as well as the move in process. Would definitely recommend

Recommended: Yes

Great place!

Had a great experience renting my unit, especially with the great customer service that I received from Jaedyn who helped me decide on the size I really needed. This place is very clean and safe.

Recommended: Yes

A Quickie!!

Paperwork and payment online - quick check-in - clean unit - in and out in no time!

Recommended: Yes

Public storage Monmouth junction

Very good to me easy access and easy to identify quick where your unit is located

Recommended: Yes

Easy and reliable

Convenient storage facility near Princeton, lovely and helpful manager at the Princeton Junction location!

Recommended: Yes

Great

I had a great experience using Public Storage!

Recommended: Yes

Great service

From the very moment I interacted with the woman at the front desk (can’t remember her name) all the way to signing my contract I was pleased with the service I revived. Plus being able to secure the size storage garage I needed along with great service provided me with an awesome experience.

Recommended: Yes

Quick and easy process

Quick and easy process - both online and at the facility office. Jayden was very helpful and professional.

Recommended: Yes

Fantastic customer service

Woman at the desk was super friendly and really helpful. She made sure everything I needed was taken care of and did so in a timely manner. She even remembered me the next day when I came to drop everything off in my unit and gave me a huge smile and waved hello and goodbye as my wife and I came and left.

Recommended: Yes

Knowledgeable customer service

Nita from How lane has great customer service. The woman at the south Brunswick office was great she very knowledgeable about the company. Customers like that.

Recommended: Yes

Good!

so happy with Public storage

Recommended: Yes

Shelbi was so fantastic. I will definitely recommend this place. Great job Shelbi!

Recommended: Yes

I rented my unit with Shelbi and she was really great, very helpful and explained everything very well.

Recommended: Yes

Great and excellent service. Shelbie was very helpful and even saved me some extra money in the process. Highly recommended

Recommended: Yes

This is the best experience I've had using storage. Shelbi and team were incredibly professional, flexible and helpful throughout my rental. I will definitely come back here next time I need storage!

Recommended: Yes

Easy breezy checkin

Actually, the manger on-site, Shelby, made things very smoothly. Being new to New Jersey, she listened and gave pointers here and there. As per the check-in and the paperwork, it was a breeze. Thanks.

Recommended: Yes

First of all, great job by PS to have consistent processes at all locations. I made reservation at 2 different locales, and I received a call within minutes from both to confirm and provide additional info - this is on top of the email confirmations received. Alex managed the sign up and orientation process for me. Let me just start by saying I am the fastidious sort and very much into the details. Alex outdid herself with the meticulous process she followed AND COMPLETED despite my many interruptions along the way. She was very knowledgable and, just as importantly, was very friendly! I usually get one OR the other at BEST. Often, I get someone who is neither. Overall, my experience was "fun"... as fun as it can be at a storage facility! LOL THANK YOU, ALEX!! :-)

Recommended: Yes

my new 5 x 5

I had a 5 x 5 with Extra Space Storage for about a year then I moved and wanted to try something new. With Extra Space, I was happy with the storage, but they kept raising the price every other month. I am hoping that Public Storage is not as quick to raise prices since storage is not exactly a necessity of life. The metal door on my outside storage unit let some snow in which I wasn't too happy about. They plowed the lanes and banked snow high against the bottom of the door. However, the staff is very friendly and the prices are reasonable. The space seems a little bit smaller than what I had but maybe it's the way it's allocated--taller rather than more ground space. I just moved in, so I don't have a lot to say, but so far I'm pretty satisfied and I feel my stuff will be safe.

Recommended: Yes

Very pleased with first time use of a rental facility

Check in was fine and the attendant was sensitive to my not being comfortable with providing extra information on contents of storage unit such as a copy of the vehicle registration. The team has been helpful both times I interfaced with them. My one complaint or suggestion is that after 48 hours I determined I needed the next size larger. That meant that my rate jumped tremendously as changing it meant that I lost the Internet only rate. Suggest that you give 48 to 72 hours for free rate jump that doesn't create an immediate penalty for misjudging space needs.

Recommended: Yes