Roy V Hamblen
Jun 13, 2020
Very good customer service and an...
Very good customer service and an excellent property manager that was extremely helpful and professional.
Recommended: Yes
Vincent Luongo
Mar 06, 2020
Mike was extremely efficient
Mike was extremely efficient, professional and affable. It was a pleasure doing business with him.
Recommended: Yes
Charlotte Johnson
Feb 28, 2020
My experience with Public Storage has...
My experience with Public Storage has been nothing short of great. The personnel are all friendly and helpful, and the facility itself is top notch.
Recommended: Yes
Ronald M Macari
Jan 07, 2020
The current Property Manager for my...
The current Property Manager for my caility in Morris Plains, NJ, has maintained the facility far better than any previous Manager, and I have been there since 2005-2006.
The hallways and bathrooms are maintained far cleaner than ever before. Discipline is maintained against violators of product stored -- I know of at least two.
Michael is the BEST of the Best.
Ronald M. Macari
201-513-0027
Recommended: Yes
Walter Rodriguez
Dec 17, 2019
Professional & Pleasant Expierence
Professional & Pleasant Expierence
Recommended: Yes
Doris Day
Oct 31, 2019
It's very secured neat and customer...
It's very secured neat and customer service is professional
Recommended: Yes
Patrick Coston
Oct 30, 2019
Great facility and great customer...
Great facility and great customer service...
Recommended: Yes
James Borden
Aug 16, 2019
You have an excellent property manager...
You have an excellent property manager who keeps the facility spot-less and very organized.
Recommended: Yes
Augustine
Aug 05, 2019
We received excellent customer service from Audrey
We received excellent customer service from Audrey. She patiently explained the rental process to us and showed us the rental space. She's very knowledgeable in what she does.
Recommended: Yes
Paul Elkovich
Jul 04, 2019
Great staff and facility
Great staff and facility! Our unit was clean and exactly as promised. We are very pleased with Public Storage and would highly recommend them.
Recommended: Yes
Ellen Rainer
Jun 06, 2019
Great Service and employees
Mike the manager is a pleasure to work with and the staff too is very friendly and helpful. Mike is always there to meet my needs. A great place to store my stuff.
Recommended: Yes
D A
Jan 16, 2019
Great service
Great service, excellent facility
Recommended: Yes
William Miller
Oct 30, 2018
Very happy with the customer service...
Very happy with the customer service cleanliness of the facility have already been contacted twice in the first week to make sure things are working out well
Recommended: Yes
Michelle Albano
Aug 28, 2018
Mike was excellent and very helpful
Mike was excellent and very helpful. He set us up same day with a conveniently located spot suitable for our storage needs. He explained to us everything we needed to know in detail.
Recommended: Yes
David Antell
Aug 22, 2018
Great customer service and follow up
Great customer service and follow up. Mike W is the best. Very clean and convenient. Customer for life.
Recommended: Yes
Christine Sauer
Aug 07, 2018
Mike is very helpful and always has a...
Mike is very helpful and always has a cheerful, positive attitude every time we are there!
Recommended: Yes
Sam MacKenzie
Apr 13, 2018
Awesome service.
I actually reserved a unit that was way too small for my stuff. Mike, the property manager was helpful, friendly, and accommodating. He was able to get me the size I actually needed (I'm terrible with dimensions), and the whole process was so quick and easy, and we had a pleasant chat.
Recommended: Yes
Anonymous
Nov 06, 2017
Great service.
Great service.
Recommended: Yes
Paulena Manheimer
Oct 04, 2017
I was very pleased with the service at this location. The facility was clean and well maintained. Katie was very helpful, she answered all of my questions and made it an easy process.
Recommended: Yes
Lisa Witt
Sep 18, 2017
Very pleased with this location. I was in the other day for moving supplies and dealt with Mike who was so pleasant to interact with and funny! He made me smile during a very stressful transition to my new home. Mike answered all my questions about renting out a unit and showed me around the facility. I was actually surprised how clean it was and feel good about getting a unit there going forward. Thanks for everything and would highly recommend this place.
Recommended: Yes
Rhonda Dorsey Willoughby
Aug 26, 2017
Mike is one of the best property managers. I would recommend this location to others it has a welcome atmosphere friendly and clean. If anymore is looking for storage come to this location ask for Mike, he's the Best.
Recommended: Yes
Al Singleton
Aug 06, 2017
This is the best storage facility in Morris County. The units are clean and the staff was very helpful. The employee Mike was knowledgeable and my moving transition easier.
Recommended: Yes
Wanda Ortiz
Jun 26, 2017
Public Storage set my standard for a storage unit company
I have used this location for most of the 10yrs that I've been in the area. The prices are reasonable and the staff, while often changing, have been consistently trained in customer service excellence. I have not had any problems over the years and any concerns have been politely and professionally addressed. On a busy Saturday you might have to wait for one of the approximate 4 storage carts but it's not the norm nor are the waits unbearable. The 2 elevators are large and quick. The premises feel safe, even during dark winter evenings. The gate hours are very convienant and you can find supplies for all of your packing needs in the store front.
Recommended: Yes
burkettc3
Mar 09, 2017
I have used several public storage places over the years throughout the nation. I must say that SHAKA was easily one the best people (employees) that I have ever encountered during these stays. He was supremely cordial, knowledgeable and amazingly helpful. It was such a indescribably wonderful experience. Someone should certainly promote this young man. He exemplifies the true definition of customer service. The property as a whole was clean and welcoming. I highly recommend this location.
Recommended: Yes
Craig Eisenhauer
Dec 22, 2016
Good experience
I wish they would've told me about the Internet feels the first time that I came in with a save the second trip back
Recommended: Yes
Leif Knag
Jul 24, 2016
Public Storage makes it easy
Public storage makes the whole process of storing anything hassle free and their facilities are very clean and secure. The only complaint I have is that they jacked up the rent 15% on me once in Hoboken and there was nothing I could do except leave.
Recommended: Yes
Patricia Kinney
Apr 26, 2016
Perfect experience!!
I have never used or needed a storage unit before so from the start to finish I have to say this was so much easier than I had anticipated. I did the research online and the website is very easy to follow with helpful videos to assist you in choosing what size you will need. A day or so after I reserved my unit for my anticipated move in date Chris called to confirm and to see if I had any other questions. Chris said he would call again before move in to check on me and see if there was anything I needed and confirm a time again and he did. The day I arrived very close to the scheduled time and was greeted by Chris and a couple others who asked me a bunch of questions to make sure i had reserved to right size. We went around to look at the unit and signed tge paperwork. It was very easy and everyone was extremely helpful. Chris and his staff want to make sure that everything will be perfect for you. I do recommend this facility for anyone looking.
Recommended: Yes
