Rebecca
Sep 22, 2024
Excellent Service
Jess was so professional and helpful at this location on Girard in Albuquerque NM.
Recommended: Yes
Madelene Chee
Dec 22, 2023
Great experience with them.
Great experience with the move in. MG Victoria was and is amazing. Friendly and very great customer service. Thank you Victoria. Merry Christmas to you and yours and have a very safe New Year.
Recommended: Yes
Rita Urban
Mar 25, 2023
Excellent customer service
Excellent customer service. Victoria was very kind and answered all my questions with a smile.
Recommended: Yes
Margaret Hill/Maedella Brignac
Oct 23, 2022
周慮歳
Victoria was very helpful and explained the process clearly she was very polite thank you so much Victoria
Recommended: Yes
Songtsan Ali
Sep 26, 2022
Organized and efficient, easy sign up and no hassle.
I was happy to find that I was able to do everything online and there were no issues on check in. Easy and painless.
Recommended: Yes
Don L. Patterson
Dec 13, 2021
Just moved in.
Cannot answer fully. We just unloaded our furniture. But the woman that signed us in was very nice to work with.
Recommended: Yes
Jennifer
Sep 13, 2021
Worst customer service.
Had to do paperwork twice.
Manager gave me wrong code for my unit.
So am unable to get in.
I have been locked out of unit because I was given the wrong code.
Recommended: No
KP
May 22, 2019
Efficient close to airport
These units are close to ABQ Airport
We are riding a motorcycle around the country. When we need to fly out we look for storage units with drive up storage.
This was perfect for our needs.
Recommended: Yes
haley
May 15, 2019
Good experience
Grace was very nice. The only issue we had was that we had a promotion through UNM where we would receive $25 off, but something went on and were still pending review of that. Other than that, though, all went great.
Recommended: Yes
haley
May 13, 2019
Good experience
The store manager, Grace, was very nice and helpful. I didn't have much experience with anyone else there, but she was great. The only issue that arose was that when we initially booked through the website, it said that we would get a $25 credit because of the student discount for UNM students and when talking to someone on the phone, they confirmed that we just brought the paperwork in to receive it....but once we checked out, there was some issue with giving it to us. So we're waiting on a supervisor.
Recommended: Yes
marilyn dioszeghy
Apr 19, 2019
Kris was amazing
We came in not knowing exactly what size storage we needed and Kris was great. It was a rush move and she set us up. I would recommend this place, they are great.
Recommended: Yes
S. Wolf Britain
Mar 23, 2019
It is a quite decent facility, and the staff is gracious.
Overall this storage facility is much appreciated by me.
Recommended: Yes
Leona
Jun 26, 2018
So far it has been an excellent experience. Great customer service and clean facility.
So far it has been an excellent experience. Great customer service and clean facility.
Recommended: Yes
Ray & Regina
Apr 20, 2018
Busy place!
Gracie was very helpful and friendly. We did have to wait quite a while to be helped because Gracie was very busy and covering the front by herself.
Recommended: Yes
Penny
Sep 25, 2017
Move in storage
Friendly people, quick service
Recommended: Yes
Roger
Sep 03, 2017
Strongly recommended
This place is very nice ,and people in the office very friendly
Recommended: Yes
Roger
Sep 01, 2017
Great
Great ,friendly people ,good prices
Recommended: Yes
Molly
Aug 28, 2017
Requires you buy insurance from them too.
Kind, knowledge staff; clean fascility, but price quoted does NOT include mandatory $11 a month insurance. You can get out of it by bringing in proof that you already have home owners insurance - but buyer beware.
Recommended: Yes
Laura
Sep 09, 2015
Above and beyond, fast, friendly and last minute accomdations!
We're talking last minute on Saturday afternoon! Didn't get what we wanted or were promised from Extra Space Storage and Cube Smart came through! The reservation was seamless through our Penske reservationist and the Cube Smart general manager was GREAT! She got the unit ready, and everything was seamless when we arrived! Excellent customer service and the unit, pricing and facility fantastic!
Recommended: Yes
Diana
Aug 31, 2015
Excellent service from beginning!
Received every possible courtesy from the staff!
Recommended: Yes
Taylor
May 19, 2015
Definitely plan on using next summer
Recommended: Yes
Douglas
May 11, 2015
Great staff!
Staff was extremely nice and helpful and as a student storing stuff for the summer the discounts were fantastic!
Recommended: Yes
Dori
Mar 19, 2015
Great
Recommended: Yes
destiney
Mar 10, 2015
wowed....
I just moved to the NM area and needed a large storage unit I called places all day trying to find a place thatvwoild fit my budget (single mom). I was wowed when they gave me there price per month not to mention the move in/first month special. They were very affordable!!! The lady I talked to was welcoming, answered all my questiins, she made it feel like a friend not like just another customer she HAD to talk and deal with. I would defiantly recommend people to call them when looking for storage. Thank you cubeamart for taking care of my stored stuff and me!!
Recommended: Yes
Vicki
Dec 04, 2014
Recommended: Yes
Sally
Nov 30, 2014
The person in the office was very friendly and helpful. I was able to reserve a unit online before arriving and able to complete everything else within a few minutes.
Recommended: Yes
Barbara
Nov 22, 2014
Great
Recommended: Yes
Michael
Jun 21, 2014
The only real letdown was the difference between the advertised unit size of 3x4 and the actual interior dimension of 2'6" x3'6" (plus the post along one wall). That ended up having only 75% of what was advertised. The advertised size should be right on smaller units.
Recommended: Yes
Katherine
May 19, 2014
Recommended: Yes
Steveregehr
May 10, 2014
overall, this facility is the closest most convienant andbest service,thank you Steve
Recommended: Yes
Kevin
Aug 20, 2013
It was fine. Nothing special, but nothing not special.
Recommended: Yes
Renee
Jun 02, 2013
very friendly, best price i could find in town, and right up the street.
When I came in there was already someone there, dealing with something far more complicated than my stuff, but after a few minutes Linda helped me get started on my paper work and took me to see my new unit. I did a lot of looking on line, and this is the best priced units in town, or at least the best priced in the area I was looking. move in was a bit more expensive than I was hoping for, and it would have been nice to know about the mandatory insurance before I got there. but all in all not too bad.
Recommended: Yes
Patricia
May 16, 2013
Very happy with the whole experience. First time that I have rented storage space. Would tell my friends for sure!
Recommended: Yes
Jose
May 13, 2013
Units smaller than advertised
Their website indicated a good price on a 3x4 foot (12 square feet) climate controlled unit, but when I got there and measured it, the unit was only about 28x40 inches (8 square feet) and would not fit my stuff. I ended up with a larger unit for about twice the price. The driveway outside the unit was on a hill and had uneven pavement, which made hand-trucking items a bit difficult. Security seemed better than average with different codes on both the main gate and climate controlled units. Linda was helpful.
Recommended: Yes
Ron
Mar 27, 2013
It was good. Too much paper work. I don't appreciate the requirement to buy insurance.
Recommended: Yes
